Certified Gold Partners are required to maintain a high level of commitment with CitiXsys. At this level partners manage the complete sales process cycle and engage directly with the opportunity.
Their responsibilities include the management of the entire sales process for iVend Retail solutions, installation and configuration of the product, training for end users and providing Level 1 and Level 2 support for iVend Retail
By becoming a Gold Partner you are entitled to the following:
| Welcome Kit | Program Guide, Literature, Sales Kit, Software, Resource Summary. | ||||||
| Pre-Sales Support | Pre-sales support and demos for prospects and customers. | ||||||
| New Business Opportunities | Access to tools, and RFP assistance. | ||||||
| Training and Certification | Discounted classroom and virtual training classes. | ||||||
| Technical Support | Telephone and email support from our technical team. | ||||||
| Software Licenses and Evaluation Software | Product library, maintenance releases and upgrades. | ||||||
| Partner Portal | Solutions, Licensing, Services, Pricing, Training, Certifications, Promotions, Marketing, Implementation Guide, Feedback area
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Eligibility
At least three (3) of your consultants will have to undergo the certification detailed below. Commit Gold Level net to CitiXsys revenue as per partner program guide.
Consultant Certifications
CitiXsys conducts two types of online certification courses around the iVend Retail Applications. Gold partners are required to earn 3 certifications and commit to Net to CitiXsys revenue to attain this level.
- 1 Certified Sales Consultant
- 2 Certified Implementation Consultant
These certifications available online.
Benefits of being a Gold Partner
Gold Partner benefits are listed below
- Joint Marketing Programs
- Regular source of leads from several CitiXsys funded marketing campaigns
- High Marketing Development Fund (MDF)
- Local PR Support
- Dedicated account managers
