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iCharge version 10.5.7 released

November 9, 2012 by Leave a Comment

About iCharge – iCharge is a Credit Card Application that integrates SAP Business One with Payment Gateways globally. iCharge processes credit card information betweeniCharge sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP Business One, iCharge authorizes and settles payments in real time and integrates them back into SAP Business One

Release Description

This document outlines the enhancements / Issues fixed in iCharge version 10.5.7

iCharge 10.5.7 is only supported on:

  • SAP Business One 8.82
  • SAP Business One 8.81, PL03 and above
  • SAP Business One 8.8
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008

iCharge – 10.5.7

Enhancements

  • Unlinked Refunds: With this release, unlinked refunds are allowed. User can create independent A/R Credit Notes and perform refunds using Banking à Incoming Payments.
  • CVV No.: With this release, CVV number field has been made available for all the payment gateways. The entered CVV number can be transmitted to payment gateway for Credit Card authorization. However, iCharge never stores the CVV number in database.
  • Direct Sale: With this release, the partially settled card can automatically be used for settling the unsettled partial document amount through direct sale.

For more details on iCharge Contact us or write to us on [email protected]

Filed Under: Blog, Product update Tagged With: , , ,

Inventory Pro 6.6.7.0 version released

September 12, 2012 by Leave a Comment

About Inventory Pro

Inventory Pro is a light Warehouse and Inventory Management application from CitiXsys. It is tightly integrated with SAP Business One and enables users to effectively execute inventory management across the organization. Inventory Pro enhances the inventory management features of core SAP Business One, extending the core functionality in relation to inventory management when dealing with multiple items, Bin Locations, Available to Promise, Multiple Units of Measure, and  Allocations.

Release Description

This document outlines the enhancements / bug fixes incorporated in Inventory Pro version 6.6.7.0
Inventory Pro version 6.6.7.0 is only supported on

  • SAP Business One 8.8 SP00 PL07 and above
  • SAP Business One 8.81 PL05 and above
  • SAP Business One 8.82 PL04 and above

Inventory Pro version 6.6.7.0 will not be supported on the following environments:

  • SAP Business One 2007
  • SAP Business One 2005
  • Microsoft SQL Server 2000

Contact CitiXsys support for details on Hardware and Software specifications for Inventory Pro version 6.6.7.0.

  • You must install Crystal Reports 2008 Runtime with this version of Inventory Pro.
  • With this version of Inventory Pro you would need to install .Net Framework 4.0

Enhancements
Following features have been added / enhanced in the Inventory Pro version 6.6.7.0:

  • Archive Failed Transaction Log – An Archive button has been added to the RF Transaction Log screen and World Ship Transaction Log screen to archive integration logs of transactions which fail due to manual processing by the user.
  • Item Label Customization – With this release of Inventory Pro, the Item Labels can be customized based on a Stored Procedure similar to other Inventory Pro reports.
  • Prompt for Pick Confirm – A new setting has been added to the Inventory Pro document Settings to display a Prompt for Pick Confirmation in Order Management.

For more details Contact us or write to us on [email protected].

Filed Under: Blog, Product update

More Payment Processors integrated with iVend Retail

September 10, 2012 by 1 Comment

As promised to you in the past we are successful in adding new payment processors to iVend Retail , we will ensure that this list keeps getting longer in future. If you want your payment processor to be integrated with iVend Retail, please leave a comment at the bottom of this post or send us a email.
Heartland Payment Processor-
Heartland payment processor integration for US has been incorporated in this release. The integration also supports the debit card sales with the PIN entry.

iVend’s Shop and Swipe feature allows cashier’s to complete transactions without the need of clicking any button at the POS. The feature makes the POS operation ‘click-free’ as the cashier just swipes the card after scanning all the items. The feature also removes the need of swiping the card once at EFT machine and then again at the POS for recording the payment details. In constant endurance to provide the hassle free billing at the POS, iVend Retail is integrated with many popular payment processors for different countries. That’s not all; all this comes with the highest standards of security practices recommended by the PCI council.

 Updated list of payment processors are integrated with iVend Retail:

S No. Processor Region
1 Authorize.Net (Both card present and card not present scenario US
2 Commidea UK
3 CyberBit UK
4 DataCash UK
5 EWay Australia
6 Ogone Europe
7 Protox UK
8 SecurePay UK
9 Verisign / Paypal/ Pay Flow Pro(Both card present and card not present scenario) US
10 Moneris US/Canada
11 DPS Australia
12 PC-EFTPOS Australia
13 Caledon Canada
14 Heartland US
15 Plutus India
16 TransFirst US
17 YESpay Europe

Please feel free to mail us on [email protected] with your suggestions on new payment integration’s for iVend Retail.

Retailers have been quick to notice and implement Integrated Retail Solutions to improve their Retail Efficiencies. However, it has been a challenge for many retailers to train their staff constantly and incorporate promotions into their centralized retail operations engine, through which they can implement discounts & promotions effectively. Watch the video to learn how iVend Retail 5.6 can help you with extensive training mode, enhanced promotions engine, extensive discounts & coupon management .
Filed Under: Blog, iVend Retail, Product update

Webinar on enhanced features of iVend Retail 5.6

August 28, 2012 by Leave a Comment

iVend Retail version 5.6 is indeed by far the most path breaking release of iVend Retail. This version incorporates a substantial number of iVend Retail Enhanced featuresfeature enhancements, which include:

Training mode: to help retailers ramp-up their new staff on realistic LIVE data without integrating these training transactions in to the LIVE system.

Coupons: Retailers can define their own coupons or allow coupons extended by manufacturers to be redeemed in the retail chain

Enhanced Promotions Engine: This includes bonus buys by defining “buy conditions” and “get options”. There are over 20 different types of promotions, which can be configured.

Tax Condition Setup: There are approximately 9 different parameters based on which tax condition can be determined

Discount Groups: The application can now categorize discounts into 4 types – Manual, System, Coupon, and Promotion Discount

Store Groups: To ease manageability of stores by categorizing them into different groups.

Not only this, the application is now capable to be implemented in a stand-alone mode – we call this iVend Unplugged – an ERP agnostic, complete retail management solution.

Join our webinar as per your convenience on the dates mentioned below to know more about iVend Retail

1.30pm – 3.30pm AEDT – Sydney Time
September 11th 2012
7.30am – 9.30am EDT – New York Time
September 13th 2012
Filed Under: Events, iVend Retail, Product update Tagged With: , ,

CitiXsys completes 10 years with launch of iVend Unplugged

August 22, 2012 by 1 Comment

Today CitiXsys celebrates its 10th anniversary.  It has been an eventful journey for us and I take this exciting moment to convey our sincere thanks to all Customers, Partners, Team members & Well-wishers for their continuous support without which we wouldn’t have travelled this far.

Through these years, we worked with thousands of stores in over 45 countries to help them run their retailing business more profitably and efficiently with iVend Retail. In last 10 years, CitiXsys emerged as a leading innovator on Retail, Warehouse, and Inventory management domain with a large network of Partners and Customers globally.

Enhancing modern retail industry experience & putting our customers at the heart of this business is what really motivates CitiXsys team. Progressing to make a mark ahead in Retail Industry besides our close association with SAP all these years, launch of iVend Retail Management Suite is a forward leap ahead to transform traditional retail to modern Integrated Retail in every corner of the world.

iVend Retail is a fully integrated, comprehensive Retail management solution to manage Head office and In-Store processes. iVend Loyalty, iVend eCommerce, iVend Mobile and  iVend Analytics are a few integrated modules making iVend the right choice for modern retailers of any size.

iVend Retail is seamlessly integrated into SAP suite of Business Management Applications like SAP Business One and SAP Business All-in-One. Launch of iVend Unplugged is the latest release from CitiXsys. iVend Unplugged can be run as a stand alone retail suite or with integration to any standard Business Management Application/ ERP through its API’s without any ERP constraints. CitiXsys Solutions for Retail aim to optimize the entire retail process covering head office, store back office and in-store operations, to add value to customer’s shopping experience and maximizing returns to the retailer’s investment. iVend Retail Management Suite helps retailers improve efficiency and gain an unified view of their customer. With a history of innovation, industry expertise and desire for excellence, CitiXsys inspires customers to build lasting competitive advantage.

By focusing first and foremost on service we have achieved a significant improvement in customer satisfaction. Our partners & customers who have been major contributors in our success are much happier with the help and support that’s provided by CitiXsys Support Team.

We pledge to be more committed towards our clients to provide quality services & timely support as always and in the years to come.

Filed Under: iVend Retail, News @ CitiXsys

iVend Retail 5.6 released

August 14, 2012 by 6 Comments

iVend Retail 5.6 brings host of retail functionalities making iVend a much stronger retail management suite of application. 

iVend Unplugged 

iVend Unplugged is an Unplugged version of iVend Retail – unplugged from a core financial application. iVend Unplugged encompasses all that is offered by core iVend Retail. It retains the original features of iVend Retail and offers more. Unplugging the application from a core financial solution lets the Retailer run his retail operations the way he wants to run them, and not be constrained by the investment & processes of a financial solution. iVend Unplugged can be integrated with any third party financial system/ ERP using iVend APIs.

User Training Mode 

User Training Mode has been introduced in iVend to make iVend more users friendly. A new user can work in the training environment and learn to use the functionalities of iVend Retail better. The production environment however, remains unaffected by user activities in the training environment.

Coupons 

iVend Coupons are vouchers entitling the holder to a discount off a particular product(s). It is a promotional tool that can be used to get discounts while purchasing goods or services. Generally coupons are classified into Manufacturer and Store issued coupons, however in iVend treatment for both of these coupon types remains same and depends on the coupon setup.

Promotion – Bonus Buys 

iVend Promotion engine are used to handle complex promotion scenarios using Buy and Get conditions as means to define the prerequisites set by the customer. Some of the promotions that can be setup are

  1. Buy X and get X free
  2. Buy X and get Y free
  3. Buy X and get discount on any item from Product Group Y
  4. Buy N quantity from Product Group X and get discount on any item of Product Group Y
  5. Buy N quantity from Product Group X of worth R and get discount on any item of Product Group Y
  6. Buy any 5 Quantity and get X percent discounts.
  7. Get X discount percent on the entire sale if Bill values exceeds N amount.
  8. Get Gift Certificate /Coupon/Loyalty points if you buy item/item group X worth R.

Tax Condition Setup 

Using Tax Condition setup, a user can setup different Tax Conditions based on different parameters like Customer/Customer Group, Product/Product Group/Product Class, Warehouse/Store Group, Item Price range and Shipping Conditions etc.

Discount Group Setup 

Earlier in iVend, Discount was defined for a single Discount field. With iVend 5.6, Discount Group setup has been introduced where Discount field has been categorized into four types of Discount Group.

  1. Manual Discount Group
  2. System Discount Group
  3. Coupon Discount Group
  4. Promotion Discount Group

Depending on the grouping done, the user can determine the relationship of a particular group with the next Discount Group.

Sale Order Cancellation 

Cancellation of Sale Order at Point Of Sale can be done using Cancel option introduced in iVend 5.6. Previously Sale Order was cancelled using Sale Edit option.

Heartland Payment Processor 

Heartland payment processor integration for US has been incorporated in this release. The integration also supports the debit card sales with the PIN entry.

Signature Capture 

iVend 5.6 supports capturing of customer signatures on transactions. The captured signatures can then be printed on the thermal receipt. iVend 5.6 recommends that you use the Id Tech Sign & Pay (IDFA-3153) for this (http://www.idtechproducts.com/products/pos-peripherals/116.html).

SAP Business One Israel Localization Support 

Support for Israel localization is extended in iVend 5.6. Along with this iVend supports the Arabic language and also has support for RTL.

Extended Language Support 

Apart from English, iVend application is now also available in the following languages:

  1. French
  2. German
  3. Greek
  4. Italian
  5. Latin American Spanish
  6. Simplified Chinese
  7. Vietnamese
  8. Arabic

Enhancements 

Custom Transaction Information Grid 

Custom Transaction information can now be set individually for different store(s) using Custom Transaction Info Grid option in management console. This would enable users to setup the different button panel for individual stores.

Store Group 

Store group provides the flexibility of grouping the multiple stores based on their pricing, taxation and inventory needs.

  1. Pricing Store Group: Price list can be attached to a pricing store group and therefore all the stores falling under this group would have a same price list applicable.
  2. Taxation Store Group: Stores can be group based on their Taxation and then this store group can be used to setup different Tax Condition within iVend.
  3. Inventory Store Group: Different warehouses can be clubbed together using an Inventory store group. Store would only be able to see the inventory or do inventory transactions with the stores/warehouses which are in his inventory store group or the stores/warehouses which are not part of any inventory store group.

Import/Export Data 

Import /Export of Data templates can be done in iVend using Import/Export data option. Forty two templates are available for import/export in iVend. The default location for these templates is iVend Retail Installation folderManagement ConsoleImport Templates.

Print Profile Enhancements 

The user can specify report printing option(s) (xml report, crystal report, printer selection on runtime) using Print Profile option. All the reports like Z-Tape, X-Tape, Labor session chit and others can now be printed on document printer also.

Business Date Validation 

On enabling this, the user would not be allowed to login in iVend POS if the system date and the business date are not same.

Force Clock Out while performing End of Day at Store 

If a user does not clock out from Point Of Sale, on commencement of the End of Day process, the user is force clocked out.

Display Loyalty Details under Customer Information Panel 

At Point of Sale, Loyalty details for the selected customer are available under Customer Information Panel. Loyalty details include Loyalty Points, Loyalty slab etc.

Changes in the serial scanning on GRPO 

While doing a GRPO, instead of manually entering the serial number(s) for the products, the serial number(s) can be directly scanned by the user.

Fulfillment Address Integration with SAP B1 documents 

The address captured on fulfillment in iVend will be populated in delivery address of corresponding document of SAP Business One. Since in iVend user can attach multiple fulfillment(s) on same document, therefore only first fulfillment address will be integrated with SAP Business One.

Customer Remarks Integration with SAP Business One 

Customer remarks captured in SAP Business One would be integrated with Customer comments of iVend.

Returns on Credit Card 

While doing a refund on a credit card, the original reference number will be auto populated by the system from the original sale transaction. This would ease the operation of cashier as currently cashier enters this number manually.

Z Report 

Apart from Fiscal Z-Report, iVend 5.6 provides the functionality for printing the Z-Tape Report for other countries.

Support for Rounding in Payment 

iVend 5.6 supports the following type of rounding of Payments

  • No Rounding
  • Round to Five Hundredth
  • Round to Ten Hundredth
  • Round to One
  • Round to Ten
  • Round to Fifty
  • Round to Hundred
  • Round to Thousand

If you are using SAP Business One as ERP system, then please ensure that you specify the over/under payment amount according to the Rounding selected in iVend. If this is not done correctly then your invoice may remain open in SAP Business One.

Issues Fixed 

Issue Description: The GRPO fails to integrate if the purchase UOM is set on an item while creating the Purchase Order.

Issue Description: While creating a backup of Store from iVend Enterprise, if the numbers of records are large then creation of backup fails.

Issue Description: If warehouse is created later in SAP Business One after system is initialized then the inventory records for that warehouse were not generated which was resulting in error while doing the goods receipt at the store.

Filed Under: iVend Retail, News @ CitiXsys, Product update Tagged With: ,

What’s new in iVend Retail 5.6

July 6, 2012 by Leave a Comment

After so many months of wait, iVend Retail 5.6 has finally arrived. The release is scheduled for 7th August 2012. While few of our partners and certified consultants are already using the beta release, some of the cool features are listed below for everyone to get a glimpse on the latest innovations. A video is also created. Have a look.

iVend Stand-Alone 

iVend Stand-Alone runs independently without the need for an ERP at the backend. Retailers can now manage their entire retail operations just with iVend Retail Suite without having to implement an ERP.

User Training Mode

User Training Mode has been introduced in iVend to make iVend more users friendly. A new user can work in the training environment and learn to use the functionalities of iVend Retail better. The production environment however, remains unaffected by user activities in the training environment.

Discount Group Setup

Earlier in Ivend, Discount was defined for a single Discount field. With Ivend 5.6, Discount Group setup has been introduced where Discount field has been categorized into four types of Discount Group.

  • Manual Discount Group
  • System Discount Group
  • Coupon Discount Group
  • Promotion Discount Group

Depending on the grouping done, the user can determine the relationship of a particular group with the next Discount Group.

Custom Transaction Info Grid

Custom Transaction information can now be set individually for different store(s) using Custom Transaction Info Grid option in management console. This would enable users to setup the different button panel for individual stores.

Coupons

iVend Coupons are vouchers entitling the holder to a discount off a particular product(s). It is a promotional tool that can be used to get discounts while purchasing goods or services. Generally coupons are classified into Manufacturer and Store issued coupons, however in iVend treatment for both of these coupon types remains same and depends on the coupon setup.

Promotion – Bonus Buys

iVend Promotion engine are used to handle complex promotion scenarios using Buy and Get conditions as means to define the prerequisites set by the customer. Some of the promotions that can be setup are

  1. Buy X and get X free
  2. Buy X and get Y free
  3. Buy X and get discount on any item from Product Group Y
  4. Buy N quantity from Product Group X and get discount on any item of Product Group Y
  5. Buy N quantity from Product Group X of worth R and get discount on any item of Product Group Y
  6. Buy any 5 Quantity and get X percent discounts.
  7. Get X discount percent on the entire sale if Bill values exceeds N amount.
  8. Get Gift Certificate /Coupon/Loyalty points if you buy item/item group X worth R.

Tax Condition Setup

Using Tax Condition setup, a user can setup different Tax Conditions based on different parameters like Customer/Customer Group, Product/Product Group/Product Class, Warehouse/Store Group and Shipping Conditions etc.

 Store Group

Store group provides the flexibility of grouping the multiple stores based on their pricing, taxation and inventory needs.

  • Pricing Store Group: Price list can be attached to a pricing store group and therefore all the stores falling under this group would have a same price list applicable.
  • Taxation Store Group: Stores can be group based on their Taxation and then this store group can be used to setup different Tax Condition within iVend.
  • Inventory Store Group: Different warehouses can be clubbed together using an Inventory store group. Store would only be able to see the inventory or do inventory transactions with the stores/warehouses which are in his inventory store group or the stores/warehouses which are not part of any inventory store group.

Import/Export Data

Import /Export of Data templates can be done in iVend using Import/Export data option. Forty two templates are available for import/export in iVend. The default location for these templates is Ivend Retail Installation folderàManagement ConsoleàImport Templates. 

Print Profile Enhancements

The user can specify report printing option(s) (xml report, crystal report, printer selection on runtime) using Print Profile option.

Business Date Validation

On enabling this, the user would not be allowed to login in iVend POS if the system date and the business date are not same.

Force Clock Out at EOD

If a user does not clock out from Point Of Sale, on commencement of the End of Day process, the user is force clocked out.

Display Loyalty Details under Customer Information Panel

At Point of Sale, Loyalty details for the selected customer is available under Customer Information Panel. Loyalty details include Loyalty Points, Loyalty slab etc.

Sale Order Cancellation

Cancellation of Sale Order at Point Of Sale can be done using Cancel option introduced in iVend 5.6. Previously Sale Order was cancelled using Sale Edit option.

Changes in the serial scanning on GRPO

While doing a GRPO, instead of manually entering the serial number(s) for the products, the serial number(s) can be directly scanned by the user.

Fulfillment Address Integration with SAP Business One documents

The address captured on fulfillment in iVend will be populated in delivery address of corresponding document of SAP Business One. Since in iVend user can attach multiple fulfillment(s) on same document, therefore only first fulfillment address will be integrated with SAP Business One.

 

 

Filed Under: iVend Retail Tagged With: , , ,

Inventory Pro 6.6.6.0 released with major enhancements

July 2, 2012 by Leave a Comment

About Inventory Pro – Inventory Pro is a light Warehouse and Inventory Management Software from CitiXsys. It is deeply integrated with SAP Business One &  lets its users effectively execute inventory management across the organization. Increased automation and item tracking capabilities in Inventory Pro helps improve accuracy and better the correlation of stock on hand with customer demand.

This post explains the business context of the 4 new features which have been developed in this release and the bugs that have been successfully fixed.

Release Description

The post outlines the enhancements / bug fixes incorporated in Inventory Pro version 6.6.6.0

Inventory Pro version 6.6.6.0 is only supported on

  • SAP Business One 8.8 SP00 PL07 and above
  • SAP Business One 8.81 PL05 and above
  • SAP Business One 8.82 PL04 and above

Inventory Pro version 6.6.6.0 will not be supported on the following environments:

  • SAP Business One 2007
  • SAP Business One 2005
  • Microsoft SQL Server 2000

Contact CitiXsys support for details on Hardware and Software specifications for Inventory Pro version 6.6.6.0.

  • You must install Crystal Reports 2008 Run time with this version of Inventory Pro.
  • With this version of Inventory Pro you would need to install .Net Framework 4.0

Enhancements

  • Chinese Localization – This release of Inventory Pro extends support for Chinese localization.

Benefit– This feature will help promoting & adapting the product functionality and appearance to meet the needs of Chinese-speaking markets.

  • VGA Display based RF Handheld Devices – This release of Inventory Pro extends support for VGA display based RF Handheld devices.
  • Windows Mobile 6.5 for RF Handheld Devices – This release of Inventory Pro extends support for Windows Mobile 6.5 based RF Handheld devices.

Benefit– These features shall extend the applications compatibility to most widely used new breed handheld RF scanners along with Windows Mobile 6.5

  • Order Management – With this release of Inventory Pro all selected rows in the Order Management screen will be highlighted and the screen scroll will be maintained (i.e. – the screen will not scroll back to the top).

Benefit– This feature shall help ware house staff to work efficiently & accurately with a clear view & track of orders

Bugs and Defects Fixed

Following bugs have been fixed in this release:

Multiple UOM bar-code in GRPO transaction via RF Module – The new release has fixed the issue, where the system would not determine the alternate UOM bar-code when performing a GRPO transaction via the RF Module..

Warehouse determination in Production Document – The new release of Inventory Pro shall determine the appropriate warehouse code while performing a Receipt from Production or to Production transaction from the RF Module.

Incorrect Date format in RF Transactions –The latest release of Inventory Pro that the system would determine correct date format for non-English locales.

For more details Contact us or write to us on [email protected].

Filed Under: Blog, Product update Tagged With: ,

iMatrix 5.5.5 Released for SAP Business One 8.82 with major enhancements

June 20, 2012 by Leave a Comment

This post outlines the enhancements in iMatrix 5.5.5

This post also explains the business context of the 3 new features which have been developed in this release and has a video embedded which briefly describes these new features.

Release Description

This post outlines the enhancements / issues fixed in Item Matrix version 5.5.5.

Item Matrix 5.5.5 is only supported on

  • SAP Business One 8.82, PL04 and above
  • SAP Business One 8.81, PL03 and above
  • SAP Business One 8.8
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008

Enhancements

  • Multiple 2D Attributes – With this release, user can now define multiple 2D Attributes in the system and can associate any one of defined 2D attributes to any 2D grid item.

Till the last version of iMatrix, the user could only create one 2D attribute for the entire SAP Business One company. This release now allows to create multiple 2D attributes in the same SAP Business One company. For example – a multi brand retailer can now have multiple 2D attributes. One for shoes and the other set for apparels.

  • Item Matrix Initialization –With this release user can start working on Item Matrix with their existing SAP Business One Item Codes. A tool called IM Initialization is now available for mapping existing SAP Business One Items to Item Matrix SKUs.

Another major enhancement to the earlier version. Just like any other SAP Business One Addon from CitiXsys, it is now possible to implement iMatrix in an already implemented SAP Business One. This means that it is now possible to convert existing items to parent / child items.

  • Named Licensing – With this release Item Matrix Licenses would be consumed on named basis but not on login sequence basis, wherein authorized IM users would always be able to create SKUs irrespective of their login time.

It is now possible to name the user(s) in the organization who will use iMatrix. Till the last version the licenses were consumed based on login sequence.

 

Filed Under: Product update, SAP Add-ons

iVend Retail with SAP Business One Implementation series

June 18, 2012 by Leave a Comment

CitiXsys Australia conducted a 5 day iVend Implementation webinar series from April 16th to 20th 2012 for CitiXsys partners and customers in South East Asia. The sessions were 3 hours each day with 2 breaks in between. In total there were 15 sessions of 1 hours each. The sessions were recorded, refurbished by our creative team, packed within 30-50 minutes each and made available below and also at http://www.youtube.com/citixsys/. Learn how to implement iVend Retail with SAP Business One in 5 Days, 3 session session per day of 30-50 minutes each. Implementation training on iVend Retail for SAP Business One consultants and iVend Retail consultants.

NOTE: These training sessions are only for iVend Retail with SAP Business One and not for other ERPs. Participants looking for iVend with SAP Retail, R/3 systems, other ERPs are requested to stay tuned at our youtube channel and blogs. If you need such information/ training at an earliest, please contact your nearest CitiXsys office.

Video 1 – Standard iVend Deployment Architecture

In this video, the standard iVend deployment architecture is discussed along with the variations in deployment that are supported by iVend. It goes on further to discuss the iVend Add-on installation and initial configuration. IVend add-on configuration also includes Retail Store setup within SAP Business One. The session concludes by discussing the iVend Integration and Replication services configuration.

Video 2 – Setting up iVend Retail & Configuration Requirements

This video demonstrates the configuration requirements before starting to use iVend Enterprise Management console for the first time. The video also demonstrates setting up the Retail store along with defining transaction number series within the management console. It also explains the configuration and use of Retail profile within iVend, highlighting various attributes available within Retail Profile. The video also explains defining iVend POS and mapping Hardware and Print Profile to the POS. The video concludes by demonstrating the employee and user creation along with their rights and profile assignment.

Video 3 – Payment Types & EOD process

This video demonstrates the various supported Payment types, including Gift Certificates and Store Credit (Refund Voucher) and their configuration within iVend and various attributes that can be configured for the payment types. It goes on further explaining the Master till setup and till creation functionality along with its usage on the iVend POS. The video concludes by demonstrating the EOD process.

Video 4 – Start of day process & Till usage

This video demonstrates the Start of day process and usage of Till on the POS. This is followed by explanation of POS transaction screen and carrying out basic sales transaction at the POS using Credit Card and viewing the sample receipt on the receipt simulator. It briefly explains the Product and Customer search screen along with the relevance of Sale and Item edit functionalities.

Video 5 – Sale Refund, Layby, Kitting

This video demonstrates the Sale refund functionality within iVend POS and issuing a Refund Voucher. Sales order capturing and booking advance payment followed by delivery (Fulfilment) is also demonstrated in this video. Generation of Sales Quotation and converting it into an order or cancellation is also demonstrated here along with the detailed LayBy functionality usage with multiple instalments. Cash Out, Expense capturing and manager override and multiple users on the same POS. This is concluded by demonstration of Kitting functionality.

Video 6 – SAP defined special prices, iVend Upsell, Alternate Product and Alternate UPC code (Barcode)

This video demonstrates the usage of SAP defined special prices within iVend POS along with iVend Promotions. It also demonstrates the iVend Upsell, Alternate Product and Alternate UPC code (Barcode) functionality. The session concludes by demonstrating the End of Day functionality.

Video 7 – New Store setup in SAP and iVend

The video starts with demonstrating the detailed steps for new store setup within SAP Business One and configuring the same within iVend Enterprise Management Console. The video goes further to demonstrate the data export and import functionality available within iVend Management Console.

Video 8 – Troubleshooting tips in iVend Integration or Replication issues

This video discusses various troubleshooting tips to address any iVend Integration or Replication issues encountered during day to day processing. The video demonstrates the usage of Integration and Replication Monitor along with Integration Failure Log window. It also demonstrates how to replace POS machines or store servers including SAP Business One server changeover as well as recovery from a Store Database crash.

Video 9 – Inventory Transactions, PO, GRPO, Stock Transfer & Receipt

This video demonstrates the Inventory Transactions from within iVend Management console by the stores. The transactions include Purchase Order and GRPO creation, stock transfer and stock receipts along with stock requisition. It also covers Goods issue and receipt followed by Stock take functionality. It also demonstrates the out of the box Item Label and Shelf Label report and other reports along with the use of Query Generator feature. The video also demonstrates the Report Manager feature in order to customise or create new reports in iVend.

Video 10 – H/w and S/w specification

This video discusses the iVend implementation process. Starting with the H/w and S/w specification documentation, it goes on with the discussion of recommended steps to be followed while implementing iVend at a client site.

Video 11 – License Manager & key iVend functionality

This video discusses key concepts required for effective learning of iVend functionality and the implementation process. It demonstrates the process of activating a license using Citixsys license manager. The video discusses the day to day useful processes like Day End or Day start, checking gift certificate balance, fulfilment types etc.

Video 12 – iVend Loyalty module, points accumulation

This video demonstrates and discusses various features available with the iVend Loyalty module. It also demonstrates how the loyalty process can be configured. It also demonstrates how the points accumulation can be defined within the loyalty module and its mapping against individual product or group of products.

Video 13 – iVend Accelerated Implementation Plan

This video demonstrates the recommended iVend implementation Project Plan and Blue Print definition and use of iVend Accelerated Implementation Plan. The video discusses, in detail, the iVend implementation Plan and various tasks and stages involved therein.

Video 14 – Implementation architecture, prerequisites & pitfalls

Please view Video 13 before this one. This video concludes the iVend implementation plan discussion started in the Video 13 and also discusses various pitfalls that the implementation team may encounter. It goes further with the discussion of implementation architecture and the prerequisites for a successful iVend implementation.

Video 15 – How to capture and map various customer requirements

This video discusses the iVend Accelerated Implementation Plan document, how to capture and map various clients requirements for iVend. Capturing client environment details, client implementation landscape and detailed iVend configuration details for initialisation are other details that are captured as part of this document.

Filed Under: iVend Retail, Product update Tagged With: ,
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