COMPANY : Imtiaz Supermarket

COUNTRY : Pakistan

INDUSTRY : Retail – Supermarket

CitiXsys Partner : Abacus Consulting

Imtiaz, a venture of Mr. Hakim Khan Abbasi began operations in the year 1955. His primeval idea was to kick off a small store which could provide general items of daily use to their customers. Over the years as business grew, Mr. Imtiaz Hussain envisioned of making Imtiaz Super Store, a store which would help make peoples life better. He had a vision to serve people by helping them save money in their day today shopping; a vision to strive and conquer their customer’s with love. Currently the Supermarket has three Stores, five warehouses and a packaging unit and this elaborate network is controlled from the Head office located at Karachi, Pakistan. Keeping pace with growth in Retail Sector in Pakistan, company is about to inaugurate a new Supermarket that be biggest one among all three existing super Markets.

Challenge

In recent years, Imtiaz Group has achieved growth through an aggressive strategy for opening new stores. While Supermarket sales are a major driver for this strategy, the company’s warehouses had become burdened by poor inventory visibility and control and limited data that compromised its decision making.

As an expanding business they required a modern IT platform that could consolidate their Retail and warehousing operations and foster the planned pace of growth.

• No centralized access to inventory information & availability of proper sales data
• Inefficient stock monitoring & movement
• High transaction time at point of sale and system constraint to handle high footfall at store
• Data existed in siloes at each branch & lead inaccurate inventory calculation
• Unmanageable data consolidation & audits

Solution :

iVend Retail Management Suite with SAP Business One

Benefits:

• iVend Retail was able to enhance key retail transaction performance at store & increased overall employee efficiency
• Synchronized data transfers between Stores & enterprise ensured accuracy across Retail chain
• Allowed to measure sales numbers better and track inventory stock levels efficiently
• Easy identification of slow moving inventories for improved purchasing decision making

“The benefits of our new Retail management system are splendid. We have full control on what is being purchased, what is being sold, and what is available in the inventory. Now we have obtained a fairly transparent view of store operations through process integration”

Waqas Hanif,
Imtiaz Supermarket

iVOO – The flagship store of  Siragon offers a unique blend of innovation and technology together spread of thousands of sq yards of Store space with 30 point of Sales at Venezuela. The store had a grand opening on 28^th September 2012 with a record footfall of about 7000 people on the very first day. The vast store which has hundreds of electronic models on display is bigger than an average Mall, and runs on iVend Retail with SAP Business All-In-One.

Siragon was born, a Venezuelan brand and in 10 years is ranked second in the market share in Venezuela and continues to reap success internationally. Since its launch, Siragon has positively influenced the market with attractive models from both standpoints aesthetics and technology.

The iVOO store that sells everything electronic, not only showcases Siragon’s product range but also is a storehouse of all leading Global electronics brands like Philips, Apple etc. iVend Retail is configured across all thirty registers in the store and customers are enjoying great in-store retail shopping experience with fast checkout at the store.

iVend Retail has provided operational efficiency through integration of business processes & easy  visibility of business data. A defined and structured retail process with easy to use front-end has enabled iVOO staff handle huge footfalls and manage transactions with ease.

Some of the business benefits that iVOO has started accruing include:

• Efficient information sharing between head office and stores
• Store management, maximizing sales with integrated and automated processes
• Real time sales and stock level information
• Increased business agility with proactive service

Siragon is a young company which has the infrastructure, design and innovation to reach the future objectives of the brand and position itself as a creator of solutions in electronics industry with a strong focus on providing answer to regional needs in the Latin American market. As Siragon is betting in the economy of scale and it is continuously working on expanding the brand to other markets in emerging countries.