iCharge Credit Card Solution

A perfect payment solution for your business

iCharge is a PCI compliant and SAP certified credit card application integrates SAP Business One with Payment Gateways globally. iCharge processes credit card information between sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP Business One, iCharge authorizes and settles payment in real time and integrates them back into SAP Business One.

A perfect payment solution for your business?
  • Do most of your customers prefer to pay you through credit cards?
  • Do you feel the need to receive one payment against multiple deliveries?
  • Do you have to manually punch in the customer credit card details every time a payment is to be received?
  • Do you have to create multiple incoming payments in case the customer chooses to pay from different cards?

Do you need to have customer’s credit card details authorized at multiple stages in the sales process – at sales order, at delivery and at payment receipt?

A perfect payment solution for your business-small-image

If you answered yes to any or all of the above then you need the iCharge designed specifically for SAP Business One.

iCharge is Payment Card Industry (PCI) data security standard compliant and supports the a variety of payment processors that covers almost all major payment processors across the world.

  • Available in English, French, Italian, Spanish and Deutsch
  • Compatible with SAP Business One 9.1, 9.0, 8.81 and 8.8 

Following gateways are supported.

S.No. Payment Gateway Countries Supported
1 Authorize.net US
2 PayPal US, Aus
3 Heartland US, Canada
4 Commidea UK
5 Ogone UK
6 Moneris (Canada) US and Canada
7 Moneris (US) US
8 eWay Australia
9 DIBS Payment Denmark, Sweden, Norway
10 FirstData US, Europe, Middle East & Africa, Asia Pacific
11 ChronoPay Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Spain, Sweden, Switzerland, Turkey, UK
12 SagePay UK
13 Mercurypay US
14 Cayan US

Ease of Master Data Management in iVend eCommerce

Ease of master data management in iVend eCommerce_Citixsys_600x235

iVend eCommerce is the integrated eCommerce portal of iVend Retail Management Suite. Notwithstanding the business benefits of an integrated eCommerce portal, iVend eCommerce also extends a high level of convenience to the retailer – more from the view point of master data management. The fundamental and the most basic expectation from an integrated eCommerce portal is to not only have the transactions integrated, but also to have a common repository of the master data.

Master Data Management in the context of an eCommerce portal plays an important role in establishing a successful online business. One of the major aspects of master data management is the ability of the application suite to allow users a single application interface from where the entire master data can be managed. Specifically, we are referring to item master, their associated images, price lists, special price lists, gift cards, coupons, etc. In an integrated retail application like iVend Retail Management Suite, iVend Enterprise is the central repository of the entire master data. The configuration settings available in iVend Enterprise make it possible to either share the entire master data across the retail network or make it store or eCommerce specific.

Definition and management of images determine the aesthetics and usability of an eCommerce portal.Ease of master data management in iVend eCommerce_200X200 Since the customer does not have the option of physically feeling the products, the closest an online retailer can come is to show multiple different images and profiles of the product. Moreover a product can either be displayed on the home page or the entity page or on the product page or any other location on the eCommerce portal. The size of the image at all these locations is always different. Given the different locations (on the portal) and the image sizes, managing images can be a nearly impossible task.

iVend eCommerce resizes images automatically depending on the location (on the portal) where all the image is to be displayed. It is the same image that can be shown on the home page, entity page, product page, in the shopping cart, in the order confirmation page, etc. This feature significantly reduces the overhead of master data management for images.

Not only the images, iVend eCommerce being integrated to iVend Enterprise allows seamless integration of gift cards, coupons and loyalty cards between the two applications. Similarly price lists can be made specific to iVend eCommerce.

There are many more such features in iVend eCommerce that reduce the need to duplicate master data once it is entered in one of the integrated applications of iVend Retail Management Suite.

To know more about master data management in iVend eCommerce, please visit www.iVend.com or write to us at info@citixsys.com

Mobile Responsive: Future of Online Retail

Mobile Responsive: Future of Online Retail

Mobile Responsive Web design is a new design approach that enables retailers to build and maintain a single online shopping portal to serve to all kinds of customers on all sorts of Mobile devices: smartphones, tablets, laptops and more.

Mobile adoption is skyrocketing, as is the diversity of mobile devices on the market. Smartphones and tablets are currently leading multi-screen customer experiences. Today’s multi-device environment is bolstering mindshare and profile for responsive design because it offers a compelling promise to both website visitors and to those who build the Web: a single eCommerce portal that works on all devices.

iVend eCommerce portal’s new mobile responsive skin demonstrates that something as complex as shopping online for any commodity whether it is apparel, sports gear, footwear or car accessories or jewelry – can be easy, intuitive and secure on a mobile responsive site.

With Mobile responsive shopping portals, retail businesses can be in front of consumers at every step of their online Mobile Responsive-Future of Online Retail 2journey. Customers search for a business’ site, begin reading content and viewing videos from their desktop computers and then continue their shopping journey on their smartphones into products and services.

In contrast, if the retailer has a traditional, non mobile responsive website, the retailer runs a heavy risk of frustrating potential customers visiting the website from a smartphone due to the cramped interface appearing on the devices – eventually losing revenue.

iVend eCommerce, a mobile responsive shopping portal provides continuity between different viewing contexts, remaining completely agnostic to the type of device used and the size of the screen being viewed. This means that the same portal will present an optimized layout regardless of which device it finds itself being loaded in.

Consumers are increasingly wanting to share the purchases and their shopping experience in their social circle. New research indicates that more than 75% of consumers trust peer recommendations of products and services, while less than 15% trust paid advertising. iVend eCommerce gives retailers an opportunity to tap into this trusted form of communication to market their Brand and through a mobile responsive platform becomes a lot more easier.

e-commerce business is huge, it is therefore important for a retailer to think beyond immediate network and find creative ways to encourage fans to spread the message about the brand and a mobile responsive portal eases the task.

One thing is certain, that a mobile responsive eCommerce portal is the only durable, flexible and future-proof approach to building Online retail stores for today’s multi-channel retail landscape. A retailer who doesn’t want to lag behind and watch competitors go ahead must focus to get responsive with iVend eCommerce now.

iVend eCommerce 1.4 enables Mobile responsive sites

iVend eCommerce 1.4 - Release Enables Mobile Responsive Sites

With great pleasure we announce today the release of iVend eCommerce 1.4 version, which in addition to a host of features,  includes the new Mobile Responsive skin enriching the online shopping experience. Also significant in this release is the RTL (right to left) feature which will enable right to left languages like Arabic to be displayed appropriately.

Listed below are the main features that have been incorporated in this release.

Mobile Responsive Skin

The default skin in iVend eCommerce has been replaced with a new mobile responsive skin. The new skin is intuitive and rich in user experience.

download

PromotionsPromotions

With iVend eCommerce 1.4 store admin can define exhaustive promotions for the online store. Promotions can be setup to auto apply or can applied manually by the shopper by entering a promo code. Following are some of the sample promotions that can be setup in iVend eCommerce:

  • Buy X and get Y free
  • Buy X and get Z % or Fixed Amount discount on Y
  • Buy any item from Product Group / Product Category / Manufacturer and get Z% or Fixed Amount discount on YiVend Banner1012x1012
  • Buy N quantity from Product Group / Product Category / Manufacturer and get Z% or Fixed Amount discount on Y
  • Get X discount percent on the entire sale if Bill values exceeds N amount.
  • Buy N quantity and get Z% discount on Shipping
  • Buy any item from Product Group / Product Category / Manufacturer and get Gift Certificate free
  • Get discount on current order based on total bill value of past orders within a date range.
  • Get discount on current order based on number of past orders within a date range.
  • Get discount on current order based on total bill value of past orders within a date range.
  • Get discount on current order based on past purchase of specific products within a date range.

The Promotional Sale Countdown Timer is a very handy tool in promoting time bound sales. On the Product Page it displays Days, Hours, Minutes and Seconds remaining for the validity of a special price on the product. This tool draws attention of shoppers and is helpful for time sensitive sale events and is perfect for Seasonal Sales, Holiday Sales, etc.

Coupon-IssueCoupon Issue

Coupons are a great way to attract shoppers to keep coming back to the online store and avail discounts on subsequent purchases. With iVend eCommerce 1.4 the store admin can setup automated delivery of coupons based on rules. Following are some of the examples:

  • Issue a discount coupon in the welcome mail whenever a shopper registers on the portal between X and Y dates.
  • Issue a discount coupon in the receipt when the bill value is more that X
  • Issue a discount coupon in the receipt on purchase of specific products between X and Y dates.
  • Issue a discount coupon in the receipt if past order value exceeds X within a date range.
  • Issue a discount coupon in the receipt on every Nth order placed on the portal
  • Issue a discount coupon in the receipt for the first N orders.
  • Issue a discount coupon in the receipt for specific customer or customer group
  • Issue a discount coupon in the receipt on use of specific payment method
  • Issue a discount coupon in the receipt only once per customer between a date range.

Payment-ProfilePayment Profile

Payment Profile in iVend eCommerce 1.4 allow the Site Admin to setup conditions based on which payment methods will be available to shoppers during the checkout process. Following are some of the examples:

  • If the Bill total exceeds X then block checkout by COD.
  • If the shopper is purchasing from a specific Product Group / Product Category / Manufacturer then allow checkout only by Credit Card.
  • If the customer balance exceeds the available credit limit then block checkout by PO option.
  • Based on customer’s shipping address (Country, State, City, Zip) block checkout by COD.
  • For specific customer or customer group block checkout by specific payment methods.

Customer-HierarchyCustomer Hierarchy

For B2B implementations the site admin can setup a parent child relationship between customer records. This will allow the Parent customer to:

  • View orders placed by his child customers
  • Make payment for orders placed by his child customers
  • Impersonate any of his child customers and place an order on their behalf.

Store-CreditStore Credit

With iVend eCommerce 1.4 a store credit can be issued for refunds against cancelled orders. Store Credits issued from iVend eCommerce can also be redeemed at iVend POS at the brick and mortar stores.

Store-locatorStore locator

The store locator in iVend eCommrce 1.4 will enable shoppers to locate brick and mortar stores close to their location. Shoppers can search for stores by city or zip code. The store locator is integrated with Google Map that will help the shopper to get directions to store easily.

Price-Display--Tax-Inclusive--ExclusivePrice Display (Tax Inclusive/Exclusive)

iVend eCommerce 1.4 can be setup to display the Tax Inclusive or Tax Exclusive product prices for a specific customer or customer group.

Quotation-to-OrderQuotation to Order

iVend eCommerce 1.4 can be configured to allow shoppers to generate a quotation by selecting Quotation as the payment method during the checkout process. The site admin can setup a validity period for a quotation. Shoppers can further convert quotations to orders.

UDFUDF Integration

UDFs created on Customer and Product objects in iVend POS are integrated with iVend eCommerce 1.4. UDFs created on customer object can be used for collecting additional information during the registration process. UDFs on product object will be available as Read-Only on the Product Page.

CC-Avenue-Payment-Gateway-IntegrationCC Avenue Payment Gateway Integration

iVend eCommerce 1.4 is integrated to CC Avenue Payment Gateway for online payments. With this integration the shopper has the option to pay by Credit Card, Debit Card and Net Banking. This feature is only available for India.

RTL-SupportRTL Support

iVend eCommerce 1.4 can be setup to display the Storefront section in Right to Left format for Arabic language.

Approval-based-Order-IntegrationApproval based Order Integration

iVend eCommerce 1.4 can be setup to integrate online orders to iVend Enterprise based on payment methods. For example – A COD order will not automatically integrate to iVend Enterprise unless approved by the site admin.

Report-DesignerReport Designer

A new reporting module has been included in iVend eCommerce 1.4. An admin user can change the existing canned reports as well as create new reports. The store admin can also publish reports to the storefront section for specific customer / customer group.

Enhancements

Improved Digital Download

Digital Downloads functionality has been enhanced in iVend eCommerce 1.4. The site admin can now setup a validity period for the download link.

Site Configuration Wizard (Admin Section)

The site configuration wizard in iVend eCommerce 1.4 has been enhanced for better end user experience by grouping configuration settings under different sections.

Integrated Application Pool

The iVend eCommerce 1.4 Website can now be run in a .Net 4.0 Integrated Application Pool.

Popup on IE10 and above

Admin editing popup windows now work with IE10.

Caching Product Price

With this release, the product price is being cached which substantially improves the overall web site performance.

iCharge version 10.5.7 released

About iChargeiCharge is a Credit Card Application that integrates SAP Business One with Payment Gateways globally. iCharge processes credit card information betweeniCharge sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP Business One, iCharge authorizes and settles payments in real time and integrates them back into SAP Business One

Release Description

This document outlines the enhancements / Issues fixed in iCharge version 10.5.7

iCharge 10.5.7 is only supported on:

  • SAP Business One 8.82
  • SAP Business One 8.81, PL03 and above
  • SAP Business One 8.8
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008

iCharge – 10.5.7

Enhancements

  • Unlinked Refunds: With this release, unlinked refunds are allowed. User can create independent A/R Credit Notes and perform refunds using Banking à Incoming Payments.
  • CVV No.: With this release, CVV number field has been made available for all the payment gateways. The entered CVV number can be transmitted to payment gateway for Credit Card authorization. However, iCharge never stores the CVV number in database.
  • Direct Sale: With this release, the partially settled card can automatically be used for settling the unsettled partial document amount through direct sale.

For more details on iCharge Contact us or write to us on support@citixsys.com

iPlan 1.5 released for SAP Business One 8.82, PL04 and above

iPlan

Release Description

This document outlines the enhancements / issues fixed in iPlan version 1.5
iPlan 1.5 is only supported on:

• SAP Business One 8.82, PL04 and above
• SAP Business One 8.81, PL03 and above
• SAP Business One 8.8
• Microsoft SQL Server 2005
• Microsoft SQL Server 2008

Enhancements

• Ability to inactivate an item: With this release, you can now mark an item as inactive for MRP Run, OTB and Forecasting. The system will continue to make stock transfer recommendation for items which have stock on hand.

• Ability to add manual recommendation: With this release, you can manually add additional rows to MRP Recommendations before executing the order recommendations.

• Import planning parameter: With this release, the “Minimum Inventory” information for the item warehouse combination can also be imported.

• Forecasting of new items: With this release, new items can be forecasted based on the sales history of a replacement item.

• Analyze forecast in terms of cost and sale: With this release, apart from quantitative view of forecast, the forecast can additionally be viewed as an amount based on a price list.

• Overriding forecasted data: With this release, you can now override the forecasted data at Item group level which will get applied to all the items in that group.

• Imported historical sales consideration: With this release, the treatment of the imported historical sales data can now be based on any one of the following parameters.

  • All – All imported historical sales will be considered while generating the forecast.
  • None – The system will not consider any imported historical sales data while generating the forecast.
  • Previous – Only those imported historical sales data that are prior to the first transaction of the same item in SAP Business One will be considered while generating the forecast.

• Auto application of distribution rule: With this release, the system can be setup to apply the distribution rule automatically in the MRP recommendations.

Bugs and Defects Fixed

• Plotting of historical graph: Due to an issue in the previous release iPlan considers the historical sales as zero for the month that has not passed yet and therefore the graph plotted for the month shows 0 sales for the month. This has been fixed in this release.

iPlan – Inventory Planning for Business One is a tool that allows organizations to further improve inventory management processes. The enhanced MRP (Material Requirement Planning), OTB (Open to Buy) and Forecasting engines enable companies in Retail, Warehousing & Distribution to have a better control on their inventories resulting in better margins. Forecasting enables predicting sales in the future based on past or legacy data. MRP enables the procurement process per warehouse. OTB ensures optimal spend on inventory as and when required based on forecasted sales.

iCharge 10.5.6 for SAP Business One 8.82 released

Release Description

This post outlines the enhancements / issues fixed in iCharge version 10.5.6. The Release Notes can be downloaded here.

iCharge 10.5.6 is only supported on:

  • SAP Business One 8.82, PL04 and above
  • SAP Business One 8.81, PL03 and above
  • SAP Business One 8.8
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008

Enhancements

Compatible to SAP Business One 8.82 – Starting this release iCharge will now be compatible to SAP Business One 8.82 PL04 and above.

Issues Fixed

  • Due to an issue in the previous release, in case of eWay payment gateway iCharge sends the amount in dollars instead of cents .This has been fixed in this release.
  • Due to an issue in the previous release, if a customer has multiple credit cards attached to it wherein two or more cards have same last 4 digit number, iCharge could not display customer cards in payments means window. This has been fixed in this release.
  • Due to an issue in the previous release, iCharge could not send Transaction No. of length less than 29 characters to Ogone Payment Gateway. This has been fixed in this release.
  • Due to an issue in the previous release, voiding an authorized credit card at A/R Invoice, used to get delayed captured and hence double charging the card. This issue has been fixed in this release.
  • Due to an issue in the previous release, online report for Paypal Payment Gateway generates runtime error. This has been fixed in this release.
  • Due to an issue in the previous release, voucher number could not get updated in bank deposit which causes problem in reconciliation. This has been fixed in this release.
  • Due to an issue in the previous release, any web orders uploaded to iCharge was not getting cancelled through iCharge. This has been fixed in this release.

About iCharge

Certified by SAP & PCI, iCharge is a Credit Card Application that integrates SAP Business One with Payment Gateways globally. iCharge processes credit card information between sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP Business One, iCharge authorizes and settles payment in real time and integrates them back into SAP Business One.

Following gateways are supported.

S.No.

Payment Gateway

Countries Supported

1 Authorize.net US
2 PayPal US, Aus
3 Heartland US, Canada
4 Skipjack US
5 Commidea UK
6 Ogone UK
7 Moneris (Canada) Canada
8 Moneris (US) US
9 eWay Australia, NewZealand, UK, Europe, India, Hongkong, Singapore
10 DIBS Payment Denmark, Sweden, Norway
11 FirstData US, Europe, Middle East & Africa, Asia Pacific
12 ChronoPay Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Luxembourg, Malta, Netherlands, Norway, Poland, Portgual, Russia, SanMarino, Spain, Sweden, Switzerland, Turkey, UK

iCharge 10.0 Why Should You Upgrade?

CitiXsys iCharge 10.0 is an enhanced, upgraded version of CitiXsys Credit Card solution. iCharge has a lot of new features which have been incorporated keeping the various business scenarios in mind. Some of the features which make for a compelling reason to upgrade to iCharge 10 are mentioned below

Why Upgrade

  • Synchronized processing between Credit Card Gateway and Document Posting in SAP Business One

Do you face situations where the document that was posted successfully in SAP Business One and the credit card authorization/settlement failed? Or let’s or say, the authorization/settlement of credit card was done successfully and the document did not post in SAP Business One?

With iCharge you can now keep your payment gateway and the SAP Business One completely synchronized.

  • Draw multiple base documents while Authorization / Settlement of Credit Cards

Do you want to create one invoice for multiple deliveries for a customer? Do you want to create one delivery for multiple sales orders? With iCharge you can now draw multiple base documents for creating a single target document.

  • Void Authorized transactions

With iCharge now you need not to go to Payment gateway and void the payment manually. Voiding the authorized transaction is just a click away with iCharge.

Does your business process require the document topassthrough many approval stages? With iCharge you can now have sales orders, deliveries and invoices go through SAP Business One configured approval processes.

What’s New?

Mentioned below is a detailed comparison between the two versions of iCharge.

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