Mobility is about transacting real time data at the point of activity and accessing relevant business information whenever or wherever required. In retail this allows more staff to be available on the shop floor, where the customers are, and not at the back office. The benefit of concentrating staff availability in customer facing areas can have a marked impact in the perception of service offered thus making the retailer more agile and competitive.
Mobile POS
Everyday more sophisticated and flexible solutions are provided by mobile computing platforms that are becoming more and more attractive to retailers. This is due to wide acceptance of Wi-Fi and 3G networks as an everyday technology and the advantages they brings in being always connected, allowing instantaneous update of data, and real time provision of information to store employees at the point of activity as well as corporate bosses in any device.
Mobility of technology is often achieved through the provision of hand-held devices like iPhone, iPad, Android based devices and many more, which can be used to transact a process in software solution at the point of sale or where the work needs to take place. Managers can access consolidated data with a click of a button on any device possible.
