Archives for October 2014

Go Online with an Integrated eCommerce Solution

Go Online with an Integrated eCommerce Solution

eCommerce portals are now a mainstream channel of sales for retail interactions offering new opportunities to augment revenue and get closer to customers. They act as important retail touch point to connect with business associates and customers’ to build a steady stream of revenue. In this issue of Retail insights we discuss the features that an Integrated eCommerce solution must have to suffice the demands of modern retail.Magazine

Traditional portal platforms come with a generic and loosely coupled integration with the retail ecosystem. A consulting engagement or a large development project is required to complete the integration. These and such projects often end up as a heap of functionality that is difficult to deploy and use.

On the other hand iVend eCommerce, an integral part of iVend Retail Management Suite reduces the need for a lengthy consulting engagement, allowing a retail enterprise to deliver results faster.

iVend eCommerce therefore significantly reduces the time to Market.

Download the Magazine to learn more about iVend eCommerce

CitiXsys October Newsletter 2014

Effectively Manage Online portal with iVend ecommerce
Creating great shopping experiences with easy to use Content Manager
Content Management in iVend eCommerce
Success of an eCommerce platform largely depends on its aesthetics, ease of use and most importantly the content management module. Content is closely tied to all of the processes such as display, order management, inventory, promotions etc. and so content management plays a fundamental role in Internet-based commerce.
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Ease of Master Data Management in iVend eCommerce
iVend eCommerce is the integrated eCommerce portal of iVend Retail Management Suite. Notwithstanding the business benefits of an integrated eCommerce portal, iVend eCommerce also extends a high level of convenience to the retailer – more from the view point of master data management. The fundamental and the most basic expectation from an integrated eCommerce portal is to not only have the transactions integrated, but also to have a common repository of the master data.
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Ease of Master Data Management in iVend eCommerce
CaseStudy
Download Egle Shoes CaseStudy
Egle Shoes
Magazine
Retail Insights Magazine download
Retail Insights
Video
iVend eCommerce Video
iVend eCommerce Video
A Webinar Session on Quick Button Panel in iVend Terminal POS - Register Now
Product Brochures
CitiXsys Corporate iVend Retail iVend Mobile iVend eCommerce
iVend Loyalty iVend Passes iVend Analytics iVend Unplugged
Upcoming Events
SAP Business One Partner Forum 2014 | October 22 - 23, 2014
Retail ME Award | November 3 - 4, 2014
NRF 2015 | January 11-13
Join us for a Training session on iVend Loyalty Portal
24th October 2014 10:00 AM – Eastern Daylight Time Language – English Register Now
30th October 2014 10:00 AM – Eastern Africa Time Language – English Register Now
Recent Partnerships
Softel Computer Services Ltd - Mauritius
Softel Computer Services Ltd – Mauritius
SCSL was incorporated in March 2001, with a view to provide clients with a high quality and cost effective turnkey IT solutions in Mauritius. The company strongly believes in providing simple solutions even to complex situations and that is where its expertise comes into the picture. As a CitiXsys partner, Softel plans to extend its product portfolio and target Retail Industry Vertical.
Twenty Third Century Systems
Twenty Third Century Systems (Pvt) Ltd – Zimbabwe
Twenty Third Century Systems (TTCS) is an award-winning Pan-African business solutions provider. Since 1996, they have a strong focus on implemention of SAP based solutions across Africa and the Middle East in various domains. TTCS is the largest SAP Service Partner in Sub-Saharan Africa and a leading CitiXsys partner. Having presence across Africa including Zimbabwe, Zambia, Malawi, South Africa, Kenya, Uganda, Rwanda and Nigeria, TTCS caters to retailers in the region with iVend Retail Management suite of applications.
Recent Customer Wins
AMP Group
AMP Group
AMP Group is a privately held company headquartered in Orlando, Florida. In recent years, the company’s corporate structure has grown significantly with the following locations under its corporate umbrella: Perfumeland Megastore, Athletic Planet, Pearl Vision at Orlando Crossings, Perfumeland Salon and Spa, Perfume and Skin Distributors, AMP Electronics, Perfumeland.com, and Perfume Provider of America.
AMP Group is using iVend Retail and SAP Business One in its stores for distribution of their private label formulas in household and automotive retail markets.
Naheed Super Market
Naheed Super Market
Naheed Supermarket started as a small grocery outlet in Pakistan in 1970s, to become the most popular in the Bahadurabad area. The expansion of the chain soon happened to a Supermarket and the management realized that a bigger space was needed to cater higher foot-fall. The company expanded with a larger outlet at Siraj ud Daula Road, Pakistan.
Naheed Supermarket is expanding to more locations and uses iVend POS and iVend Loyalty to assist their customers and complete sales.
New York | Mexico | Panama | Nairobi | London | Dubai | New Delhi | Singapore | Sydney
Learn more about iVend eCommerce on CitiXsys Knowledge Portal
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Ease of Master Data Management in iVend eCommerce

Ease of master data management in iVend eCommerce_Citixsys_600x235

iVend eCommerce is the integrated eCommerce portal of iVend Retail Management Suite. Notwithstanding the business benefits of an integrated eCommerce portal, iVend eCommerce also extends a high level of convenience to the retailer – more from the view point of master data management. The fundamental and the most basic expectation from an integrated eCommerce portal is to not only have the transactions integrated, but also to have a common repository of the master data.

Master Data Management in the context of an eCommerce portal plays an important role in establishing a successful online business. One of the major aspects of master data management is the ability of the application suite to allow users a single application interface from where the entire master data can be managed. Specifically, we are referring to item master, their associated images, price lists, special price lists, gift cards, coupons, etc. In an integrated retail application like iVend Retail Management Suite, iVend Enterprise is the central repository of the entire master data. The configuration settings available in iVend Enterprise make it possible to either share the entire master data across the retail network or make it store or eCommerce specific.

Definition and management of images determine the aesthetics and usability of an eCommerce portal.Ease of master data management in iVend eCommerce_200X200 Since the customer does not have the option of physically feeling the products, the closest an online retailer can come is to show multiple different images and profiles of the product. Moreover a product can either be displayed on the home page or the entity page or on the product page or any other location on the eCommerce portal. The size of the image at all these locations is always different. Given the different locations (on the portal) and the image sizes, managing images can be a nearly impossible task.

iVend eCommerce resizes images automatically depending on the location (on the portal) where all the image is to be displayed. It is the same image that can be shown on the home page, entity page, product page, in the shopping cart, in the order confirmation page, etc. This feature significantly reduces the overhead of master data management for images.

Not only the images, iVend eCommerce being integrated to iVend Enterprise allows seamless integration of gift cards, coupons and loyalty cards between the two applications. Similarly price lists can be made specific to iVend eCommerce.

There are many more such features in iVend eCommerce that reduce the need to duplicate master data once it is entered in one of the integrated applications of iVend Retail Management Suite.

To know more about master data management in iVend eCommerce, please visit www.iVend.com or write to us at [email protected]

Content Management in iVend eCommerce

CitiXsys_Blog_600x235

Success of an eCommerce platform largely depends on its aesthetics, ease of use and most importantly the content management module. Content is closely tied to all of the processes such as display, order management, inventory, promotions etc. and so content management plays a fundamental role in Internet-based commerce.

The ability to easily update, add to and manage an eCommerce online store is a necessity for a successful and profitableeCommerce_Blog_200x200website. Content management system in iVend eCommerce allows users to not only manage products and orders, but customers, promotions, newsletters and much more. An integrated content management system puts a retailer in direct control of his eCommerce content. Intuitive functionality and modules in iVend eCommerce empowers Retailers’ without extensive programming experience to easily update and modify their portal without unintentionally affecting the overall design of a site. The portal comes with a mobile responsive skin and with the right customization from designers and developers, a user can maintain his webstore without ever writing a line of code.

iVend eCommerce allows administrators to make changes in real time, as a result, retailers have robust B2B or B2C capabilities, with personalization, and content-driven site much more quickly. iVend eCommerce has a content manager that includes the functionality for scheduling content and multi-level administrative privileges for different users, allowing retailer to customize the system based product release calendar and staff roles. User-friendly formatting, with clear fields for Meta summaries and titles in iVend eCommerce, makes it easier to optimize content for search engines.

With options for multilingual sites available, content manager in iVend eCommerce aids in reaching an international audience. iVend eCommerce has a Responsive design making it simple to create sites that users can view on any device irrespective of the screen size they view it on. Content manager in iVend eCommerce systems increases your ability to reach your full customer base with integrated Shipping and Payments.

For more features of iVend eCommerce Content manager and more log on to www.iVend.com or write to us at [email protected]

Infographic – Global eCommerce sales and trends

Multichannel transformation requires adoption of technology that dissolves the boundaries that create an operational divide across various retail touch points. As retailers continue to see rapid shifts in customer demands, competitors’ capabilities and available technologies, the pressure for Multi-channel transformation has reached a tipping point.
Retailers are investing, but it is of prime importance for them to know which capabilities are most important.
The infographic below highlights the new phenomenon observed in Retail indicating that almost one-third of the shoppers of the top 10 retailers whether big or small use smartphones and tablets to make purchases. In a recent event  India’s biggest online retailer Flipkart took just 10 hours to hit its target of $100 million in gross merchandise value (GMV), or the value of goods sold, , when it hosted its Big Billion Day sale

The mobile commerce trend is now picking momentum and empowering customers to engage more with retail sites, apps and transact easily. This calls for retailers to adapt to this ever-changing landscape if they wish to succeed in this realm.

Infographic - Global eCommerce sales and trends