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CitiXsys and Boyum are pleased to announce the launch of B1AppSuite

September 29, 2011 by Leave a Comment

CitiXsys and Boyum IT, two of the largest SAP Solution Partners globally, jointly launch B1Appsuite.com – a portal where you can download certified SAP Business One Addons 

New York, NY, September 27, 2011: Two of the largest SAP Solutions Partners,CitiXsys Technologies and Boyum IT entered into an OEM relationship to bring innovation in SAP Business One market space.

The benefits of this cooperation are obvious: CitiXsys will have access to B1UP technology, which makes a fusion of each other’s addons possible. CitiXsys partners and users can now use the B1UP to customize the CitiXsys addons, without relying on expensive development work. The B1UP will be restricted to 1 user for the version 4.x but with full functionality. The CitiXsys addons can be used for more users, but with limitations.

“This OEM relationship emphasizes our commitment to the SAP Business One user community with the sole objective of making the mid-market companies more productive and effective. The complimentary nature of the applications bundled in B1AppSuite lets us (CitiXsys and Boyum IT) achieve our purpose.
We are very positive of this relationship and are sure this will help us innovate evenfurther.” says Kamal Karmakar, CEO CitiXsys Group

“Collaborating with CitiXsys was a natural choice since their solutions bring tremendous value to the customers. Functionally rich CitiXsys applications with flexible usability of B1UP will tremendously increase the value proposition to our customers. Working with CitiXsys was a pleasure and we look forward to the success of B1AppSuite.” says Michael Boyum, CEO Boyum IT

About CitiXsys:
CitiXsys Technologies an SAP Gold Partner with over 4000 customers, has its vertical focus on Retail, Warehousing & Distribution.

About Boyum IT:
Boyum IT is a leading SAP Business One development and consulting company. B1UP significantly enhances the usability of SAP Business One, there by increasing the productivity of SAP Business One users. B1UP has today more than 21.000 active daily users.

For more information about B1AppSuite log on to www.B1AppSuite.com

Filed Under: Blog, News @ CitiXsys, Product Innovation, Product update, SAP Business One Tagged With:

R3 Global automates Retail Process with iVend Retail

September 27, 2011 by Leave a Comment

Company: R3 Global

Country: United States of America

Industry: Relational Marketing through brick-&-mortar and mobile stores

The mission of R3Global is to be the most superior Total Support System in the relational marketing industry by providing a complete range of Teaching, Training, Motivation, Inspiration, Communications, Calendar & Events, and Promotional Items.

With the passion to influence “Personal Development for Prosperity in the 21st Century” for each and every one of our customers, R3 Global reaches out to its customers through a well established network of distributors and members of its Relational Marketing Program.

Challenge

  • Ability to quickly and easily setup mobile stores and kiosks
  • Transaction processing speed with minimal clicks to a sale
  • Seamless and deep integration with SAP Business One
  • Ability to capture Debit Card sale – in offline mode

As the business grew, with it grew the complexities and challenges of running a successful multi level membership business.

Even after replacing their aging QuickBooks application with SAP Business One, their existing POS system was not able to match to the pace at which transactions were conducted. Added to this was the unique business process where substantial portion of their sale was done in conferences and meetings.

The challenge was to have an application that could allow R3 Global quickly and easily set up mobile stores and kiosks to manage the transactional volumes. It was challenging to increase sales, reduce transaction processing time and reduce stock out & overstock situations. It was imperative to have flexibility in setting up promotions with inventory visibility across stores.

One of the other challenges was the ability to process debit cards – quickly and in off-line mode.

Required was a consolidated view of the retail operations, inventory and associated financials, and an easy way to transact with their customers, and members.

Solution: iVend Retail

Benefits

  • Consolidated retail sales data with improved accuracy and transparency through iVend Retail Management Solution
  • Comprehensive view of the retail operations – revenue, costs and inventory valuation in real-time
  • Ease of use in executing the unique business processes

The move to iVend Retail with SAP Business One as the back end ERP was a clear step forward in integrating and effectively managing its retail and financial data more effectively. Selecting CitiXsys solutions to complement its SAP investment seemed the right choice as it easily integrated with SAP Business One.

The main benefits that the iVend solution provided R3 Global, was its ease of use, its complete integration with SAP Business One, and its overall speed of transaction processing. R3 Global has not only automated and streamlined its retail business processes but also gained a positive return over its IT investment for the present and in the long run.

“iVend has given us performance on the front line. The user interface is intuitive and easy to learn. The speed of (credit card) transactions is great.

Beyond the product strengths, we really like the configurability, especially with the user defined fields for our membership program.

Single thing we value most is the speed of processing”

Mark Morgan, R3 Global

Filed Under: Customer reference Tagged With: , ,

CitiXsys World Tour 2011

September 23, 2011 by 1 Comment

2011 has seen CitiXsys expand  in  Latin America, Africa and South East Asia. The CitiXsys World Tour started with events across Latin America in Chile, Peru, Columbia and Mexico. To strengthen our presence in South East Asia, we opened a new office in Singapore and conducted roadshows in Singapore, Thailand and Vietnam. We observed growth in Africa following our shows in Kenya. Many partners in Kenya and Rwanda are now trained to implement iVend Retail along with other CitiXsys solutions.

For the remainder of  2011, CitiXsys executives are traveling to the  following regions. Don’t miss the opportunity to meet with these senior executives. Book an appointment and discover new methods to become more profitable. Send an email at partner [at] citixsys.com to book an appointment.

Our vision is to ‘Make Profitable Retailers’ with our wide network of qualified partners who believe in creating a focused ‘Retail Software Practice’. Come, meet with our team and learn more.

 Meet CitiXsys @ World Tour 2011

Dates
Region/ Country
Events
26th – 28th September, 2011 Panama CitiXsys Roadshow
29th – 30th September, 2011 Guatemala CitiXsys Roadshow
5th October, 2011 Breda, The Netherlands SAP Business One Summit
5th October, 2011 Lagos, Nigeria SAP Business One Summit
7th October, 2011 Accra, Ghana SAP Business One Summit
11th October, 2011 Dar Es Salaam, Tanzania SAP Business One Summit
13th October, 2011 Nairobi, Kenya CitiXsys Roadshow
18th October, 2011 Bengaluru, India SAP Summit
19th October, 2011 Dominican Republic SAP Business One Roadshow
19th – 21st October, 2011 Milan, Italy SMAU Milano 2011
26th – 28th October, 2011 Atlanta, USA ASUG SAP 2011 Business One Summit
7th – 12th November, 2011 Panama iVend Retail Workshop
10th November, 2011 London, UK SAP Partner Event
20th – 22nd November, 2011 London, UK UK SAP User Group Conference 2011

 

Filed Under: News @ CitiXsys

EMPR Holdings, Sydney uses Inventory Pro for Inventory efficiencies

September 19, 2011 by Leave a Comment

Company: EMPR Holdings Pty Ltd

Country: Australia, China and New Zealand

Industry: Wholesale Distribution for Computer Replacement Parts

Located in Sydney, EMPR® is a Global Multinational and a leading distributor of HP, Toshiba and ASUS. They have been supplying genuine parts and accessories to all sectors throughout Australasia including Government, Corporate and home users.

What began as a small company, EMPR® over the years has evolved into a Global Multinational Company in the Asia Pacific region with operations in Australia and New Zealand. China Operations are due to commence in early 2011 together with future expansion plans within the Asia Pacific region.

EMPR® has grown rapidly to become a major computer hardware supplier in the region and are the recipients of many awards for being in the top performing HP Master Parts Reseller for the replacement parts Business within the entire Asia Pacific region.

Challenge

  • Improve order tracking and shipment status across warehouses
  • Seamless and deep integration with SAP® Business One
  • Maintain the niche, be competitive by improved inventory and customer management

The company decided to implement SAP Business One as an ERP solution to manage its critical business functions across sales, distribution and financials – via one flexible responsive system that could integrate and provide real time access to information.

Multiple product lines being catered to from multiple warehouses, made the company look for a warehousing application that was integrated with SAP Business One to provide important functionality required in their distribution ecosystem.

As a full service distributor, they required a cost effective warehousing solution that could process sales transactions, monitor inventory movement, manage order entry and integrate data in real time at their head office.

In addition, they required a solution that could confidently keep track of orders sent to warehouse for fulfillment and shipment, offer easy process to reconcile backorders and could support future growth.

Solution: Inventory Pro with SAP Business One

Benefits

  • 360 degree view of order and stock status across multiple warehouses
  • Improved inventory management with advanced warehousing features like allocations
  • Comprehensive view of the company’s revenue, costs and inventory valuation in real-time

After evaluating various options, EMPR® decided to implement Inventory Pro for SAP Business One from CitiXsys. Both solutions were installed and implemented by Key Business Solutions. Since the rollout of Inventory Pro, the company has realized various business benefits. Access to real time information has enabled better supply chain planning and efficiency.

In addition, stock positions are easy to obtain at any given point of time at any of their warehouses, providing visibility and streamlining distribution operations.

The company is also able to track orders in real time, manage growth and meet customer expectations for higher service levels to support repeat business. Improved forecasting and enhanced visibility across the business has also helped improve business performance providing a scalable platform that supports the company’s plan for rapid expansion.

According to Ben Holmes, IT Director of EMPR Holdings, Inventory Pro has greatly helped them improve their process efficiencies.

“Inventory Pro improved our business processes in terms of our stock accuracies.

IP has enabled us to have a better process in picking, packing and order accountability.

At the end of every day we know the status of every order and we can reconcile our backlogs and account for all the orders where as in the past we may not have been proactive enough in finding the problem orders.”

Ben Holmes,

IT Director, EMPR®Holdings.

 

Filed Under: Customer reference Tagged With: , ,

CitiXsys Newsletter – September 2011

September 13, 2011 by Leave a Comment
SAP
IN THIS ISSUE
• CitiXsys will be participating in the ASUG SAP 2011 Business One Summit in Georgia
• CitiXsys Singapore starts business to grow South East Asian market
• iVend Retail 5.4.7 Released
• Payment Processors integrated with iVend Retail
• Recent Customer Acquisitions
• New Partners
• Customer Quote of the Month

ABOUT CITIXSYS

CitiXsys is a software products and services company which provides vertical and horizontal industry solutions in Retail, Warehousing & Distribution domain.

CitiXsys has its corporate headquarters in New York City, USA, an R&D center in New Delhi, India and offices in Toronto, London, Sydney, Melbourne and Perth. The Company has strategic alliances with SAP US, UK, Australia, India and a number of other Technology Partners.
Read More

Please Visit
www.citixsys.com
www.partners.citixsys.com

Updated Brochures
CitiXsys Corporate
iVend Enterprise
iVend POS
iVend Mobile POS
iVend eCommerce
iVend Loyalty
iVend Passes
iVend Reporting & Analytics
CitiXsys elearning Portal
CitiXsys e-learning portal is used by Partners and Customers alike. Partners can learn to implement solutions faster to give better support to customers. While Customers can take the E-learning courses to engage in ‘do-it-yourself’ implementation.Know more please visit http://learning.citixsys.com
CitiXsys Global Support
If you are a CitiXsys partner or customer, please contact the Program Office at pmo[at]citixsys.comfor your login details.Also visit http://support.citixsys.com
Quick Links
Contact us to know more
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Resources & Downloads
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Meet CitiXsys executives in Atlanta, Georgia during ASUG SAP 2011 Business One Summit in Georgia

Meet CitiXsys executives in Atlanta, Georgia during ASUG SAP 2011 Business One Summit in Georgia on Wednesday, October 26 to Friday, October 28, 2011.

This event is included as part of member benefits and will feature two full days of educational sessions from SAP Business One customers, partners, software solution providers, SAP and ASUG.

CitiXsys Singapore starts business to grow South East Asian market

CitiXsys is pleased to announce opening its new offices in Singapore to work closely with partners and customers in South East Asia. Lionel Lowhas joined CitiXsys Singapore as Channel Sales Manager. Lionel’s joining CitiXsys reinforces its commitment to customers and partners in the South East Asia, China and Hong Kong market as the company plans to maximize its share as a SAP Solution and Technology Partner in the region.Click here to know more

iVend Retail 5.4.7 Released

This release of iVend Retail has many new enhancements and features. The database mirroring ability will now help retailers to create fail-safe deployments thereby reducing business loss during server crashes or IT disasters. Latin America countries can now use iVend with SAP Business Onelocalized for below mentioned countries. Read below for many more enhancements.

• License Management
• Fiscal Printer Integration for Panama
• Club de Mercancia Integration (Panama)
• Localization Support Extended
(Chile, Costa Rica, Guatemala, Mexico, Panama, China, Germany)

Click here to know more

Payment Processors integrated with iVend Retail

iVend’s Shop and Swipe feature allows cashier’s to complete transactions without the need of clicking any button at the POS. The feature makes the POS operation ‘click-free’ as the cashier just swipes the card after scanning all the items. The feature also removes the need of swiping the card once at EFT machine and then again at the POS for recording the payment details. In constant endurance to provide the hassle free billing at the POS, iVend Retail is integrated with many popular payment processors for different countries. That’s not all; all this comes with the highest standards of security practices recommended by the PCI council. The following diagram depicts the scenario at the POS

Click here to know more

Recent Customer Acquisitions
TOPGOLF
Top Golf is a chain of stores in Indonesia retailing premium glof clubs and accessories.
Inyange Industries
Inyange Industries is a leading food processing company in Rwanda, manufacturing a variety of products under their brand name – “Inyange”.
New Partners
Mukesh Infoserve Pvt Ltd
Mukesh Infoserve Pvt Ltd is an 13-year old, fast growing IT Solution provider with multi-location presence in India.
SEAL Infotech Kenya Limited
SEAL Infotech Kenya Limited, part of SEAL Infotech, is Nairobi (Westlands) based SAP partner for the SME Market in East Africa and is the headquarters for the East Africa region.
Customer Quote of the Month

iVend has given us performance on the front line. The user interface is intuitive and easy to learn. The speed of (credit card) transactions is great. Beyond the product strengths, we really like the configurability, especially with the user defined fields for our membership program. Single thing we value most is the speed of processing”Mark Morgan, R3 Global,
United States of America
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
© 2011 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020
Filed Under: News @ CitiXsys Tagged With:

Reeves Floral selects iVend Retail for better supply chain planning & efficiency

September 12, 2011 by Leave a Comment

Company: Reeves Floral Products Inc.

Country: United States of America

Industry: Specialty Retail – Floral & Decorative Accessories

Located in Georgia, Reeves Floral Products, Inc. has been servicing the floral and decorative needs of designers, florists, interior decorators, caterers and event planners throughout Southeast America since 1962.

What began as a greenhouse grower and supplier of fresh flowers in a small northern suburb of Atlanta, Georgia, has evolved into one of the largest importers and distributors of cut flowers, floral supplies, artificial flowers and decorative accessories in the United States.

The company has over 100,000 square feet of showroom and warehouse space in its main facility located in Woodstock, Georgia and offers an extensive range of floral products and services that include seedlings, cuttings, wholesale flowers, florist supplies and much more.

In addition, the company also operates out of Gainesville, Georgia where a full array of products and services are also available.

Challenge

  • Flexible, responsive and integrated solution to provide real time access to information
  • Improve inventory management and in-store customer experience
  • Maintain the niche, be competitive by improved retail management

A growing demand for their products and services made the company reevaluate its current point of sale system and also determine it needed a point of sale solution that could integrate with SAP Business One and provide important functionality required in their retail ecosystem.

As a full service florist, they required a cost effective POS software that could process sales transactions, monitor inventory movement, manage order entry and integrate data in real time at their head office in Woodstock.

In addition, they required a solution that could confidently and quickly process transactions and credit card payments, offer easy check outs, was easy to use and could support future growth.

Solution: iVend Retail, iCharge with SAP Business One

Benefits

  • Consolidated retail sales data with improved accuracy and transparency through iVend Retail Management Solution
  • Improved purchasing and forecasting
  • Improved pricing flexibility for discounts and promotions

After evaluating various Retail systems, Reeves Floral decided to implement iVend Retal and Credit Card Add-on, iCharge from CitiXsys and both solutions were installed and integrated with Business One within one month.

Since the rollout of iVend Retail and iCharge, the company has realized various business benefits. Access to real time information has enabled better supply chain planning and efficiency. In addition, sales figures are easy to obtain at any given point of time at either of their locations, providing visibility and streamlining retail operations. The company is also able to track orders in real time, manage growth and meet customer expectations for higher service levels to support repeat business. Improved forecasting and enhanced visibility across the business has also helped improve business performance providing a scalable platform that supports the company’s plan for rapid expansion

“I would like to take a moment to compliment you on the team you have working for you. I have worked on several implementations in the past and have never worked with a group who were as eager and talented as your associates.

Even with the time difference between India and the United States, there never seems to be an issue completing any development that arises.

Thank you again for all your help.”

Chuck Woodring, Warehouse Manager, Reeves Floral Products, Inc.

 

Filed Under: Customer reference Tagged With: , ,

Item Matrix 5.5.2 & iCharge 10.5.1 released with minor enhancements

September 9, 2011 by Leave a Comment

Item Matrix –5.5.2

Bugs and Defects Fixed

Upload Tool – Due to a bug in the previous release of item matrix, the add-on would disconnect during the upload process. This has been fixed in this release.

Hiding Sales Related and Purchase Related Information in SKU screen: Due to a bug in the previous release of item matrix, while checking the Hide Purchase Related Data and Hide Sales Related Data check boxes, system hides purchase and sales related information, but the add-on does not record this settings and therefore on reopening the screen the Purchase and Sales Related data becomes visible again. This has been fixed in this release.

Freezing of Item screen: Due to a bug in the previous release of item matrix, while resizing the screen the scroll bars freezes. This has been fixed in this release.

Language Support:

  1. English
  2. French
  3. German
  4. Italian
  5. Spanish

iCharge 10.5.1

Bug Fixes

Due to a bug in the previous release iCharge does not allow the user to create a delivery using Pick and Pack Manager. This has been fixed in this release.

Due to a bug in the previous release, iCharge freezes the screen while creating invoice/delivery using invoice wizard. This has been fixed in this release.

iCharge –10.5

Enhancements

iCharge Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.

On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+E to bring up the help for the active screen.

New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.

Incoming Payments – Ability to select A/R Invoices and A/R Credit Memos when processing Incoming Payment for CC Type Documents.

Service Type A/R Documents – With this release it is possible to perform Credit Card transactions for Service Type A/R Documents

Invoice Wizard – This release will enable the user to additionally process non Credit Card Payment Type documents using the Invoice Wizard.

Language Support:

  1. English
  2. French
  3. German
  4. Italian
  5. Spanish
Filed Under: Blog, News @ CitiXsys, Product update, SAP Add-ons, SAP Business One Tagged With: , ,

Inventory Pro 6.6.2.0 Released with enhancements

September 9, 2011 by Leave a Comment

Enhancements

Following features have been added / enhanced in the Inventory Pro version 6.6.2.0:

Language Support – With this release of Inventory Pro the user will be able to select the desired language for the Inventory Pro add-on irrespective of the language set for SAP Business One.

Put-Away / Picking – With this release of Inventory pro it is now possible to make the Picking / Put-Away process mandatory on adding the relevant marketing document. A new setting for this has been provided under the Inventory Pro – General Settings.

Bugs and Defects Fixed

Following bugs have been fixed in this release:

SYS_BIN Transfer – In the previous release of the Inventory Pro Add-on, due to a missing validation, the stock quantities were not appropriately transferred to the SYS_BIN on updating the Warehouse as a Multi-Bin warehouse. This has been fixed in this release.

Inventory Tracking Tool – In the previous release of the Inventory pro Add-on, Serial Numbers were not imported appropriately using the Inventory Tracking Tool. This has been fixed in this release.

Stock Transfer Recommendation Tool – In the previous release of the Inventory Pro Add-on, if the customer code was populated in the excel template, the transfer recommendations could not be imported. This has been fixed in this release.

Order Management – Document Details – In the previous release of the Inventory Pro Add-on, when a Draft Inventory Transfer document was created from the Picked Tab, the Document Details screen would display the wrong Draft Document on clicking the Golden Arrow.

Issue for Production – Due to a bug in SAP Business One 8.81 PL07, the buttons on the Issue of Production screen would disappear when running the Inventory Pro Add-on. The Inventory Pro add-on code has been tweaked to overcome this SAP issue.

Filed Under: Distribution Blogs, News @ CitiXsys, Product update, SAP Add-ons, SAP Business One Tagged With: ,

iVend Retail 5.4.7 Released

September 9, 2011 by Leave a Comment

This release of iVend Retail has many new enhancements and features. The database mirroring ability will now help retailers to create fail-safe deployments thereby reducing business loss during server crashes or IT disasters. Latin America countries can now use iVend with SAP Business One localized for below mentioned countries. Read below for many more enhancements.

License Management

This release incorporates a new Licensing System that allows license activation over the Internet. It is mandatory that you first request for an activation key before performing the upgrade to this release. Please email to licenses [at] citixsys.com for activation key request.

Fiscal Printer Integration for Panama

iVend is integrated to Bematech MP400 TH FI printer to support the printing of fiscal documents. Printing the fiscal documents is government mandate in Panama.

Club de Mercancia Integration (Panama)

iVend is integrated to Club de Mercancia application developed by our partner in Panama to cater to needs of local retail scenario.

Localization Support Extended

The following locations for SAP Business One customers are supported as an experimental beta in this release

  1. Chile
  2. Costa Rica
  3. Guatemala
  4. Mexico
  5. Panama
  6. China
  7. Germany

Support for Database Mirroring

With this release, iVend extends support for database mirroring. Database mirroring provides a fallback server in case the primary server is unavailable due to system crashes. Configuring this feature will enable the iVend system to automatically switch from primary database server to the secondary mirrored server without disrupting operations.

Please refer to install guide for configuration details.

Till Management Enhancement

Till management at the POS has been enhanced with this release of iVend. This release allows the team members to logon to the POS terminal without selecting the till for operations provided one of the team members have already selected a till in a previous login. iVend Retail Release Notes

Discount Management

Discount management has been enhanced with this release. A new setting has been provided on the product card to block the additional sale discount for the item if the line discount has already been applied.

Plutus Integration

Plutus payment processor integration for India has been incorporated in this release.

Transaction Search

An additional setting has been provided in retail profile for pre-populating the current business date in transaction search screen at POS.

Hardware Initialization

A button has been provided in user menu to display the list of hardware which has been successfully initialized at the POS.

Receipt Enhancement

Based on the print profile, the users can now print cash in and cash out receipt from POS.

Extended Language Support

Apart from English, iVend application is now also available in the following languages:

  1. French
  2. Latin American Spanish
  3. Italian
  4. Greek
  5. German

Language preferences for the users can be set from the iVend Management Console. After login in the system user would see the iVend GUI in the user preferred language. If the user language is not setup then English would be used as a default language.

Bugs Fixed

Bug ID: 9707

Bug Description: The iVend POS crashed when clicking on Open Till button while assigning the till to cash drawer.

Bug ID: 9804

Bug Description: The user is not able to issue the store credits if the store credit is setup as user defined.

Bug ID: 9805

Bug Description: The UDF integration was giving error if more than one UDF of SAP B1 was integrated with iVend.

Bug ID: 9806

Bug Description: The purchase order edited in SAP B1 on integrating with iVend was throwing an error.

Bug ID: 9771

Bug Description: When upsells are marked for auto add to transaction, then the system was not calculating the discounts properly on the upsell item.

Bug ID: 9772

Bug Description: The users are able to specify the inactive sales person while doing a transaction at POS.

Bug ID: 9773

Bug Description: Bug fix for restricting the addition of line to AP Invoice, if the AP invoice is copied from PO generated from iVend. This was creating an issue in SAP B1.

Bug ID: 9773

Bug Description: User is able to remove the till assigned to another user at the POS.

 

Filed Under: iVend Retail, News @ CitiXsys, Product update Tagged With: ,

Workwear Industries benefits from iVend Retail & SAP Business One

September 6, 2011 by Leave a Comment

Company: Workwear Industries

Country: Australia

Industry: Retail – Industrial Strength Workwear Gear

Located in Perth, West Australia, Workwear Industries has been supplying world-class protective wear for various industries ranging from heavy industry, chemicals, pharmaceuticals, to medical research. The range of products includes work garments, protective coveralls, disposable protective gear and other protective gear. Workwear Industries continues its tradition with emphasis on quality and commitment in providing the safest work wear and protective gear to its customers.

Challenge

  • Fully integrated enterprise accounting application with retail operations
  • Improve inventory and customer management
  • Improve employee productivity and overall store performance

With its products sold throughout Australia, it was important for the back-office and point of sale solution chosen by Workwear Industries, to be robust and easy-to-use. The company began to explore the possibility of investing in a solution that could integrate their business processes and information across their enterprise. In addition, they also evaluated the possibility of acquiring a solution that could provide real time (POS) data, visibility and insight into sales numbers and help in accelerating and improving the execution of transactions. Their greatest challenge was to find an affordable, easy-to-use solution that would help them manage their critical business functions across sales, financials, and operations in one single integrated system.

The main benefits that the iVend solution was perceived to provide Workwear Industries during the review process, was its ease of use, its complete integration with SAP Business One, and its ability to scale up and keep pace with growth of the business. The staffs who use the system also commented on iVend’s friendly user interface and how quickly they grew accustomed to it.

Solution: iVend Retail with SAP Business One

Benefits

  • Increased visibility across all sales and purchasing transactions
  • Intuitive solution scalable for future growth
  • Improved customer management & retention through gift cards and layaways
  • Comprehensive view of the company’s revenue, costs and inventory valuation in real-time

Previously using Nexus, Workwear Industries elected to implement SAP Business One and its integrated point of sale solution iVend Retail – which would be used at their retail outlets. The solution was so complete; there was no need to source alternatives. SAP Business One and iVend Retail offered it all. According to Leeann Stewart, General Manager Finance & Administrator at Workwear Industries.

“It was more about efficient processing of orders, keeping pace with business growth for now and for the future.” she said.

“We love the way iVend Retail integrates with SAP Business One, from the way it handles the transactions, ease of access of the transaction information, ease of use through touch screens and extreme ease to learn & train others.

iVend Retail with SAP Business One has greatly improved our information tracking through every part of the software.

It is now very easy to process information and the overall reporting is far more accurate and crisp”

Leeann Stewart,

GM Finance & Administrator Workwear Industries

 

Filed Under: Customer reference Tagged With: , ,