Archives for August 2011

Payment Processors integrated with iVend Retail

August 30, 2011 by Abinesh Agarwal Leave a Comment

We get a lots of mails from iVend partners, customers and prospects about recommendations on payment processors. This blog post is about all integrated payment processors that work with iVend Retail currently as on August 2011. We will keep increasing this list and keep adding new payment processors in future. If you want your payment processor to be integrated with iVend Retail, please leave a comment at the bottom of this post or send me an email.

iVend’s Shop and Swipe feature allows cashier’s to complete transactions without the need of clicking any button at the POS. The feature makes the POS operation ‘click-free’ as the cashier just swipes the card after scanning all the items. The feature also removes the need of swiping the card once at EFT machine and then again at the POS for recording the payment details. In constant endurance to provide the hassle free billing at the POS, iVend Retail is integrated with many popular payment processors for different countries. That’s not all; all this comes with the highest standards of security practices recommended by the PCI council.

The following diagram depicts the scenario at the POS

Following are payment processors that are integrated with iVend:

S No.	Processor	Region
1	Authorize.Net (Both card present and card not present scenario	US
2	Commidea	UK
3	CyberBit	UK
4	DataCash	UK
5	EWay	Australia
6	Ogone	Europe
7	Protox	UK
8	SecurePay	UK
9	Verisign / Paypal/ Pay Flow Pro(Both card present and card not present scenario)	US
10	Moneris	US/Canada
11	DPS	Australia
12	PC-EFTPOS	Australia
13	Caledon	Canada
14	Heartland (Certification Pending)	US
15	Plutus	India

End of Maintenance – Product versions for SAP Business One 2007

August 25, 2011 by Ankur Khanna Leave a Comment

Upgrade to latest versions of CitiXsys products

ABOUT CITIXSYSCitiXsys is a software products and services company which provides vertical and horizontal industry solutions in Retail, Warehousing & Distribution domain.CitiXsys has its corporate headquarters in New York City, USA, an R&D center in New Delhi, India and offices in Toronto, London, Sydney, Melbourne and Perth. The Company has strategic alliances with SAP US, UK, Australia, India and a number of other Technology Partners.
Read More Please Visit
www.citixsys.com
www.partners.citixsys.com

Updated Brochures

	CitiXsys Corporate
	iVend Enterprise
	iVend POS
	iVend Mobile POS
	iVend eCommerce
	iVend Loyalty
	iVend Passes
	iVend Reporting & Analytics

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Dear valued Partner/Customer,

Running a fully support software release for critical business processes is crucial for companies to reduce their maintenance risk and to leverage the advantages of software improvements.Following End-of-Life/ Support for SAP Business One 2007, CitiXsys announces the End-of-Life of the following product versions

Item Matrix for SAP Business One 2007
Inventory Pro 5.x for SAP Business One 2007
Credit Card Add-On
iVend Retail for SAP Business One 2007

Customers using these versions of CitiXsys Add-ons / Products are strongly encouraged to upgrade to the latest versions. All above mentioned product releases will be out of mainstream maintenance post December 2011. Please contact your CitiXsys/ SAP partner, your Account Manager or pmo [at] citixsys.com for any queries or any further assistance.

Maintenance Contract Holders:

Customers will get a migration period until December 31, 2011 to move to higher/ supported versions of CitiXsys products. During this time CitiXsys will only address the most critical issues. If there is a particular issue in the unsupported versions, it will only be addressed in the latest version.

Customers on Maintenance, Who Choose not to Upgrade:

Customers who choose not to upgrade to the current/ supported versions, will have their current product version supported up to December 31, 2011. Beyond this date, CitiXsys will no longer support customers on above mentioned product versions.

Existing Customers Not on Maintenance, Who Choose to Upgrade:

Customers who own unsupported versions, and are currently not on a maintenance plan may purchase the latest CitiXsys Add-ons at the full license price. Maintenance Plans are only available for current products and can only be purchased as part of a bundle with a current CitiXsys product. If you own a previous version of a CitiXsys product, these bundles are also available at special upgrade pricing. At this time, new Maintenance Plans cannot be purchased separately.

© 2011 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.

Filed Under: News @ CitiXsys, Product update, Support Tagged With: Newsletter

MiniJumbuk replaces Attache with iVend retail + SAP Business One

August 22, 2011 by Paula Da Silva Leave a Comment

Company: MiniJumbuk

Country: Australia

Industry: Retail – Home Wares

A proudly 100% owned Australian icon, MiniJumbuk has been manufacturing and selling exceptional quilts, underlays and pillows for over 30 years. Based in Naracoorte, South Australia, MiniJumbuk developed the first woollen blanket in Australia, and today continues the tradition with its emphasis on quality, innovation and craftsmanship, being committed to providing the best possible night’s sleep. MiniJumbuk quilts, underlays and pillows are available from all leading department stores and Manchester specialty shops.

Challenge

Improve inventory and customer management
Fully integrate enterprise accounting application with retail operations
Create gift certificates from retail system
Improve employee productivity and overall store performance

With its products sold throughout Australia, Europe and China, it was important for the backoffice and point of sale solution chosen by MiniJumbuk, to be robust and easy-to-use. The company began to explore the possibility of investing in a solution that could integrate their business processes and information across their enterprise. In addition, they also evaluated the possibility of acquiring a solution that could provide real time (POS) data, visibility and insight into sales numbers and help in accelerating and improving the execution of transactions. Their greatest challenge was to find an affordable, easyto-use solution that would help them manage their critical business functions across sales, financials, and operations in one single integrated system.

The main benefits that the iVend solution was perceived to provide MiniJumbuk during the review process, was its ease of use, its complete integration with SAP Business One, and its ability to recall transactions for refunds and reprinting receipts. The staffs who use the system also commented on iVend’s friendly user interface and how quickly they grew accustomed to it.

Solution: iVend Retail with SAP Business One

Benefits

Increased visibility across all sales and purchasing transactions
Intuitive solution scalable for future growth
Improved customer management & retention through gift cards and layaways
Comprehensive view of the company’s revenue, costs and inventory valuation in real-time

Previously using Attache, MiniJumbuk elected to implement SAP Business One and its integrated point of sale solution iVend Retail – which would be used at their retail outlets. The solution was so complete; there was no need to source alternatives. SAP Business One and iVend Retail offered it all. According to Angela Hahn, Finance Administrator at MiniJumbuk, iVend Retail was rolled out in exactly four days.

“Due to our location, the CitiXsys team arrived on Saturday night, and on Sunday, they began training some of the staff that were commissioned to handle this transition at MiniJumbuk. The software was loaded on either Sunday or Monday and was tested out that very day. It’s incredible but we actually went live on Tuesday,” she said.

“We needed a better system to support our company, so we went with SAP. Our retail shop also needed an easier, user friendly system which integrated with SAP so we selected iVend Retail. We are now better able to track transactions through the system and can also create gift certificates on the fly.”

Angela Hahn,
Finance Administrator MiniJumbuk

Filed Under: Customer reference Tagged With: iVend Retail, reference, SAP Business One

CitiXsys Singapore starts business to grow South East Asian market

August 16, 2011 by Paula Da Silva Leave a Comment

Singapore; Aug 16, 2011: CitiXsys is pleased to announce opening its new offices in Singapore to work closely with partners and customers in South East Asia. Lionel Low has joined CitiXsys Singapore as Channel Sales Manager. Lionel’s joining CitiXsys reinforces our commitment to our customers and partners in the South East Asia, China and Hong Kong market as the company plans to maximize its share as a SAP Solution and Technology Partner in the region.

“With recent customer acquisitions in retail and distribution domain in Vietnam, Singapore and other SEA regional countries, we were encouraged to have a local presence in the region. CitiXsys Singapore will grow to become our hub for regional activities in SEA.” said Kamal Karmakar, CEO, CitiXsys Group.

Lionel brings more than 11 years of experience in sales with various industries and listed corporations. He has practiced Hybrid Sales for direct and indirect SAP solutions. Before CitiXsys he has worked with Electra Singapore, Obtech Asia Pacific, Advent Electric to name a few. He will be reporting to Paula Goncalves, Director of Operations, Asia Pacific region, CitiXsys Australia.

“Establishing a regional office managed by Lionel Low further cements our growth strategy in South East Asia. Its a region that we have identified and included in our expansion plans for 2012 and long wanted to strengthen with a local presence to better support our partners and customers..” said Paula Goncalves.

Click here for official press release.

About CitiXsys:
With over 4000 customers in 15 countries using CitiXsys products and solutions, CitiXsys is one of the largest Software Solution Partner to the SAP Business One globally. CitiXsys is a leading provider of software products in the Retail and Wholesale Distribution Supply Chain domain.

A recipient of the SAP Pinnacle Award, all CitiXsys products are integrated with SAP Business One while its flagship product iVend Retail also has integrations with SAP ERP for large and midsize retailers. CitiXsys has its corporate headquarters in New York and offices in Chicago, Toronto, Panama City, London, New Delhi, Singapore, Sydney, Melbourne and Perth.

For more information about iVend and CitiXsys log on to https://citixsys.com/

Filed Under: News @ CitiXsys

Surojit Dasgupta joins CitiXsys India as Channel Director – South Asia

August 10, 2011 by Manish Chaturvedi Leave a Comment

Surojit Dasgupta joins the New Delhi office of CitiXsys India

New Delhi, Aug 10, 2011: CitiXsys is pleased to announce that Surojit Dasgupta has joined CitiXsys Technologies Limited as Director, Channel Sales, South Asia. Surojit’s joining CitiXsys reinforces our commitment to our customers and partners in the South Asian market as the company plans to maximize its share as a SAP SSP in the region.

Surojit has a rich & diverse channel experience of over 12 years having worked in companies like Ingram Micro, Honeywell, McAfee & his last assignment was heading Channels & Alliances in Kronos India. He will be based out of our New Delhi office and will be responsible for leading all Channel & Alliance initiatives for the region

“South Asian Markets, especially India are very central and strategic to our business growth. By being present locally in the region, Surojit will further strengthen our partner relations and I wish him all the very best.” said Kamal Karmakar, CEO CitiXsys Group.