Company: Reeves Floral Products Inc.
Country: United States of America
Industry: Specialty Retail – Floral & Decorative Accessories
Located in Georgia, Reeves Floral Products, Inc. has been servicing the floral and decorative needs of designers, florists, interior decorators, caterers and event planners throughout Southeast America since 1962.
What began as a greenhouse grower and supplier of fresh flowers in a small northern suburb of Atlanta, Georgia, has evolved into one of the largest importers and distributors of cut flowers, floral supplies, artificial flowers and decorative accessories in the United States.
The company has over 100,000 square feet of showroom and warehouse space in its main facility located in Woodstock, Georgia and offers an extensive range of floral products and services that include seedlings, cuttings, wholesale flowers, florist supplies and much more.
In addition, the company also operates out of Gainesville, Georgia where a full array of products and services are also available.
Challenge
- Flexible, responsive and integrated solution to provide real time access to information
- Improve inventory management and in-store customer experience
- Maintain the niche, be competitive by improved retail management
A growing demand for their products and services made the company reevaluate its current point of sale system and also determine it needed a point of sale solution that could integrate with SAP Business One and provide important functionality required in their retail ecosystem.
As a full service florist, they required a cost effective POS software that could process sales transactions, monitor inventory movement, manage order entry and integrate data in real time at their head office in Woodstock.
In addition, they required a solution that could confidently and quickly process transactions and credit card payments, offer easy check outs, was easy to use and could support future growth.
Solution: iVend Retail, iCharge with SAP Business One
Benefits
- Consolidated retail sales data with improved accuracy and transparency through iVend Retail Management Solution
- Improved purchasing and forecasting
- Improved pricing flexibility for discounts and promotions
After evaluating various Retail systems, Reeves Floral decided to implement iVend Retal and Credit Card Add-on, iCharge from CitiXsys and both solutions were installed and integrated with Business One within one month.
Since the rollout of iVend Retail and iCharge, the company has realized various business benefits. Access to real time information has enabled better supply chain planning and efficiency. In addition, sales figures are easy to obtain at any given point of time at either of their locations, providing visibility and streamlining retail operations. The company is also able to track orders in real time, manage growth and meet customer expectations for higher service levels to support repeat business. Improved forecasting and enhanced visibility across the business has also helped improve business performance providing a scalable platform that supports the company’s plan for rapid expansion
“I would like to take a moment to compliment you on the team you have working for you. I have worked on several implementations in the past and have never worked with a group who were as eager and talented as your associates.
Even with the time difference between India and the United States, there never seems to be an issue completing any development that arises.
Thank you again for all your help.”
Chuck Woodring, Warehouse Manager, Reeves Floral Products, Inc.
