Solution to Retailers PCI compliance concern

Payment Card Industry (PCI) compliance is a set of requirements set up by credit card companies for businesses to haveiCharge it in place for any credit card transaction. Such requirements have been put in place to prevent banks, businesses and individuals from credit card fraud which has been rampant and on the rise compromising crucial information of credit card holders.

A modern integrated retail system is an important aspect for any business that wants to protect self and its customers. An integrated retail system allows your business to make quick decisions and provide vital information that could prevent fraud from taking place. With PCI compliance, information of the credit card holder is provided, which if used with your retail system can confirm information presented by a customer as a way of ensuring that they are not a victim to credit card fraud. This will protect your business from a possible suit for failure to confirm details of a fraudster trying to commit fraud.

Point of sale systems (POS), have also come a long way in making a sale transaction easier and faster for both businesses and customers. POS allows you to purchase new stock while also being able to generate a report on the sales made at any one time. Apart from this, they have been able to establish a new form of payment process that does not require physical cash. This payment method is similar to PIC, which allows customers to make purchases without having any money with them. PCI compliance plays an important part in POS interaction with customers as payments made are quick and easy to trace at any time.

Loyalty programs can go a long way to growing any business. More and more customers are likely to show loyalty to your business with the best systems in place. The aim of a loyalty system is to award customers that purchase your products and services frequently and so, it is a very important strategy as it allows loyal customers to be recognized and their efforts awarded. In similarity, PIC compliance ensures that your business continues to reap from the loyalty customers’ show to the business. This is because they feel that their important information is secure and not prone to compromise by fraudsters. Due this sense of security more and more customers will opt to continue doing business with you.

Multi – channels retailing has proved over time to be a very popular module that any business wishing to go into e-commerce could undertake. It revolves around the need to keep track of customers, inventory, products and so much more areas that involve the business. PCI compliance is also aimed at making the multi-channel approach easier for businesses. Multi-channel retailing is a form of business management that allows business leaders to be informed on the progress of their businesses continuously and on a daily basis. This is similar to PCI compliance that helps business owners’ account for the sales made on any one day. Its importance is therefore very vital to your business. Failure to comply with PCI complacencies can lead to lack of knowledge of developing problems facing your business hence making it not to grow like you intend it to.

Finally, PCI compliance is important as it not only prevents your business from facing major fines and penalties, but also allows your business to benefit in numerous ways in ensuring efficiency and that service delivery is your main agenda.

 

Payment Processors integrated with iVend Retail

We get a lots of mails from iVend partners, customers and prospects about recommendations on payment processors. This blog post is about all integrated payment processors that work with iVend Retail currently as on August 2011. We will keep increasing this list and keep adding new payment processors in future. If you want your payment processor to be integrated with iVend Retail, please leave a comment at the bottom of this post or send me an email.

iVend’s Shop and Swipe feature allows cashier’s to complete transactions without the need of clicking any button at the POS. The feature makes the POS operation ‘click-free’ as the cashier just swipes the card after scanning all the items. The feature also removes the need of swiping the card once at EFT machine and then again at the POS for recording the payment details. In constant endurance to provide the hassle free billing at the POS, iVend Retail is integrated with many popular payment processors for different countries. That’s not all; all this comes with the highest standards of security practices recommended by the PCI council.

The following diagram depicts the scenario at the POS

iVend Retail credit card feature

 

Following are payment processors that are integrated with iVend:

S No. Processor Region
1 Authorize.Net (Both card present and card not present scenario US
2 Commidea UK
3 CyberBit UK
4 DataCash UK
5 EWay Australia
6 Ogone Europe
7 Protox UK
8 SecurePay UK
9 Verisign / Paypal/ Pay Flow Pro(Both card present and card not present scenario) US
10 Moneris US/Canada
11 DPS Australia
12 PC-EFTPOS Australia
13 Caledon Canada
14 Heartland (Certification Pending) US
15 Plutus India

 

 

 

iCharge 10.5 – Credit Card Solution for SAP Business One released

iCharge 10.5 is released today. iCharge – Credit Card Solution for SAP Business One is an improved version over its predecessors.

Enhancements

  • iCharge Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+E to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.
  • Incoming Payments – Ability to select A/R Invoices and A/R Credit Memos when processing Incoming Payment for CC Type Documents.
  • Service Type A/R Documents – With this release it is possible to perform Credit Card transactions for Service Type A/R Documents
  • Invoice Wizard – This release will enable the user to additionally process non Credit Card Payment Type documents using the Invoice Wizard.
  • Language Support:
    • English
    • French
    • German
    • Italian
    • Spanish

iCharge 10.4 – Credit Card Solution for SAP Business One released

iCharge 10.4 is released today. iCharge – Credit Card Solution for SAP Business One is an improved version over its predecessors.

The release is not only compatible with SAP Business One 8.81 but also has resolutions to the earlier bugs.

Enhancements

  • Compatibility with SAP Business One 8.81 – With this version, iCharge is now compatible with SAP Business One 8.81 (PL03 and above).
  • Transmission of Level 2 Data for Authorize.Net – With this version of iCharge, it is possible to configure the application to transmit Level 2 data to Authorize.Net. Note – Transmission of Level 2 data is only supported for Authorioze.Net.
  • Incoming Payment – With this version of iCharge it is possible to select both A/R Invoices and A/R Credit memos when processing incoming payments.

Bug Fixes

In the previous release of the iCharge add-the system would not process a Credit Card transaction due to incorrect format for expiry date. This has been fixed in this release.

The skinny on PCI Compliance

Here is what you need to know about the new PCI compliance standard when choosing a solution partner:
First, see below definitions to know what we’re talking about (like we need more acronyms in this business right?)
PCI = Payment Card Industry
PA = Payment Application
DSS = Data Security Standard

These standards were actually created by the various payment card providers like Visa, MasterCard and American Express. PCI casts a very broad net; it includes the card providers, gateways, merchants, banks and applications. PA is any software or hardware solution that passes or reads/stores sensitive data. DSS is the standard the hardware and software solution providers must write their code and encryption levels to.
For us selling and purchasing solutions that store or transmit sensitive data, when a customer asks if your solution have PCI Compliance, they mean is your solution PADSS Certified? Only a Payment Application (PA) that is Data Security Standard (DSS) certified can be compliant. This certification can only be earned after engaging a qualified firm and passing a stringent audit process. Many end users are not even considering a solution that is not certified.
The reason is that for a business to be PCI compliant – using PADSS certified solutions is only a piece of the compliance pie – but a very necessary piece. Network firewalls, database encryption, updated antivirus software and passing security scans (for eCommerce) are some other qualifications.
CitiXsys solutions; iCharge and iVend are PADSS certified and become a valuable part of the PCI compliant path for end users. So next time a customer asks if your solution is PCI compliant you can confidently say “yes we are a certified application”.
Happy Selling-

Upgrade to iCharge 10.0 – An SAP Certified and PCI Validated Solution

iCharge 10.0 is an enhanced, upgraded version of CitiXsys Credit Card solution.

iCharge – Credit Card Application is the complete credit card processing SAP certified application. iCharge processes credit card information between sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP, iChargeauthorizes and settles payment in real time and integrates them back into SAP.

iCharge 10.0 is an SAP Certified and a PCI Validated Solution which is currently available as a Beta release and will be available as GA (General Availability) from 16th Dec 2010

Please get in touch with your local reseller or directly with CitiXsys to schedule an upgrade

Why Upgrade

  • Synchronized processing between Credit Card Gateway and Document Posting in SAP Business One
    Do you face situations where the document that was posted successfully in SAP and the credit card authorization/settlement failed? Or let’s or say, the authorization/settlement of credit card was done successfully and the document did not post in SAP? With iCharge 10.0 you can now keep your payment gateway and the SAP completely synchronized.
  • Draw multiple base documents while Authorization / Settlement of Credit Cards
    Do you want to create one invoice for multiple deliveries for a customer? Do you want to create one delivery for multiple sales orders?With iCharge 10.0 you can now draw multiple base documents for creating a single target document.
  • Void Authorized transactions
    With iCharge 10.0 now you need not to go to Payment gateway and void the payment manually. Voiding the authorized transaction is just a click away with iCharge 10.0
  • Support for SAP Business One Approval Procedures
    Does your business process require the document to pass through many approval stages?

    With iCharge 10.0 you can now have sales orders, deliveries and invoices go through SAP Business One configured approval processes.

What’s New?
To read more about What’s New, please click here for a detailed comparison between the two versions of iCharge.

iVend Retail gets Commidea payment processor certification in United Kingdom

London, October 18, 2010: iVend Retail, a complete Retail Management Solution from CitiXsys Technologies gets Commidea payment processor certification in UK for Ocius for PC.

CitiXsys Technologies got iVend certified for Commidea’s Ocius for PC solution – the leading credit card processing solution in the market today.
iVend is seamlessly integrated with the latest version of SAP Business One 8.8. With this certification, CitiXsys reiterates its commitment to the UK market and its partners in UK & EMEA to reap business benefits from robust and intuitive applications.

“The certification process was done on-site which involved executing a set of test scripts. We were able to execute the test scripts flawlessly. iVend now has certified integration with Commidea payment processor in UK for Ocius for PC. We congratulate the iVend team and CitiXsys Technologies to have achieved this certification.” says Michael Dunkling – Implementations Consultant, Commidea Ltd.

“Commidea certification has been eagerly awaited by our Customers and Partners in UK & EMEA. I feel happy and proud that this certification will help our customers carry out credit card transactions with ease. This certification will also benefit our partners to confidently position iVend Retail in UK&EMEA” says Abinesh Agarwal – Product Manager iVend, CitiXsys Technologies

[Read more…]

iCharge 10.0 Why Should You Upgrade?

CitiXsys iCharge 10.0 is an enhanced, upgraded version of CitiXsys Credit Card solution. iCharge has a lot of new features which have been incorporated keeping the various business scenarios in mind. Some of the features which make for a compelling reason to upgrade to iCharge 10 are mentioned below

Why Upgrade

  • Synchronized processing between Credit Card Gateway and Document Posting in SAP Business One

Do you face situations where the document that was posted successfully in SAP Business One and the credit card authorization/settlement failed? Or let’s or say, the authorization/settlement of credit card was done successfully and the document did not post in SAP Business One?

With iCharge you can now keep your payment gateway and the SAP Business One completely synchronized.

  • Draw multiple base documents while Authorization / Settlement of Credit Cards

Do you want to create one invoice for multiple deliveries for a customer? Do you want to create one delivery for multiple sales orders? With iCharge you can now draw multiple base documents for creating a single target document.

  • Void Authorized transactions

With iCharge now you need not to go to Payment gateway and void the payment manually. Voiding the authorized transaction is just a click away with iCharge.

Does your business process require the document topassthrough many approval stages? With iCharge you can now have sales orders, deliveries and invoices go through SAP Business One configured approval processes.

What’s New?

Mentioned below is a detailed comparison between the two versions of iCharge.

[Read more…]