iCharge Credit Card Solution

A perfect payment solution for your business

iCharge is a PCI compliant and SAP certified credit card application integrates SAP Business One with Payment Gateways globally. iCharge processes credit card information between sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP Business One, iCharge authorizes and settles payment in real time and integrates them back into SAP Business One.

A perfect payment solution for your business?
  • Do most of your customers prefer to pay you through credit cards?
  • Do you feel the need to receive one payment against multiple deliveries?
  • Do you have to manually punch in the customer credit card details every time a payment is to be received?
  • Do you have to create multiple incoming payments in case the customer chooses to pay from different cards?

Do you need to have customer’s credit card details authorized at multiple stages in the sales process – at sales order, at delivery and at payment receipt?

A perfect payment solution for your business-small-image

If you answered yes to any or all of the above then you need the iCharge designed specifically for SAP Business One.

iCharge is Payment Card Industry (PCI) data security standard compliant and supports the a variety of payment processors that covers almost all major payment processors across the world.

  • Available in English, French, Italian, Spanish and Deutsch
  • Compatible with SAP Business One 9.1, 9.0, 8.81 and 8.8 

Following gateways are supported.

S.No. Payment Gateway Countries Supported
1 Authorize.net US
2 PayPal US, Aus
3 Heartland US, Canada
4 Commidea UK
5 Ogone UK
6 Moneris (Canada) US and Canada
7 Moneris (US) US
8 eWay Australia
9 DIBS Payment Denmark, Sweden, Norway
10 FirstData US, Europe, Middle East & Africa, Asia Pacific
11 ChronoPay Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Spain, Sweden, Switzerland, Turkey, UK
12 SagePay UK
13 Mercurypay US
14 Cayan US

iCharge version 10.5.7 released

About iChargeiCharge is a Credit Card Application that integrates SAP Business One with Payment Gateways globally. iCharge processes credit card information betweeniCharge sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP Business One, iCharge authorizes and settles payments in real time and integrates them back into SAP Business One

Release Description

This document outlines the enhancements / Issues fixed in iCharge version 10.5.7

iCharge 10.5.7 is only supported on:

  • SAP Business One 8.82
  • SAP Business One 8.81, PL03 and above
  • SAP Business One 8.8
  • Microsoft SQL Server 2005
  • Microsoft SQL Server 2008

iCharge – 10.5.7

Enhancements

  • Unlinked Refunds: With this release, unlinked refunds are allowed. User can create independent A/R Credit Notes and perform refunds using Banking à Incoming Payments.
  • CVV No.: With this release, CVV number field has been made available for all the payment gateways. The entered CVV number can be transmitted to payment gateway for Credit Card authorization. However, iCharge never stores the CVV number in database.
  • Direct Sale: With this release, the partially settled card can automatically be used for settling the unsettled partial document amount through direct sale.

For more details on iCharge Contact us or write to us on support@citixsys.com

Solution to Retailers PCI compliance concern

Payment Card Industry (PCI) compliance is a set of requirements set up by credit card companies for businesses to haveiCharge it in place for any credit card transaction. Such requirements have been put in place to prevent banks, businesses and individuals from credit card fraud which has been rampant and on the rise compromising crucial information of credit card holders.

A modern integrated retail system is an important aspect for any business that wants to protect self and its customers. An integrated retail system allows your business to make quick decisions and provide vital information that could prevent fraud from taking place. With PCI compliance, information of the credit card holder is provided, which if used with your retail system can confirm information presented by a customer as a way of ensuring that they are not a victim to credit card fraud. This will protect your business from a possible suit for failure to confirm details of a fraudster trying to commit fraud.

Point of sale systems (POS), have also come a long way in making a sale transaction easier and faster for both businesses and customers. POS allows you to purchase new stock while also being able to generate a report on the sales made at any one time. Apart from this, they have been able to establish a new form of payment process that does not require physical cash. This payment method is similar to PIC, which allows customers to make purchases without having any money with them. PCI compliance plays an important part in POS interaction with customers as payments made are quick and easy to trace at any time.

Loyalty programs can go a long way to growing any business. More and more customers are likely to show loyalty to your business with the best systems in place. The aim of a loyalty system is to award customers that purchase your products and services frequently and so, it is a very important strategy as it allows loyal customers to be recognized and their efforts awarded. In similarity, PIC compliance ensures that your business continues to reap from the loyalty customers’ show to the business. This is because they feel that their important information is secure and not prone to compromise by fraudsters. Due this sense of security more and more customers will opt to continue doing business with you.

Multi – channels retailing has proved over time to be a very popular module that any business wishing to go into e-commerce could undertake. It revolves around the need to keep track of customers, inventory, products and so much more areas that involve the business. PCI compliance is also aimed at making the multi-channel approach easier for businesses. Multi-channel retailing is a form of business management that allows business leaders to be informed on the progress of their businesses continuously and on a daily basis. This is similar to PCI compliance that helps business owners’ account for the sales made on any one day. Its importance is therefore very vital to your business. Failure to comply with PCI complacencies can lead to lack of knowledge of developing problems facing your business hence making it not to grow like you intend it to.

Finally, PCI compliance is important as it not only prevents your business from facing major fines and penalties, but also allows your business to benefit in numerous ways in ensuring efficiency and that service delivery is your main agenda.

 

Approval of FDI for Multi-brand Retail in India – A big Leap ahead

The recent approval for opening up the retail sector for Foreign Direct Investment (FDI) in India is expected to give a boost to Indian retail sector and shall bring ample business opportunities for small and medium business. CitiXsys is overwhelmed with the decision as it’s a tremendous leap forward in Multi brand retail business and allows large chains such as Walmart, Tesco and Carrefour make a global footprint in Indian Retail segment.

The current disinvestment opportunity will offer wider choice with better quality to consumers and bring in more business opportunities for SMEs. With large investments expected in this sector, global retailers shall be interested to explore the Indian manufacturing base more, once they are allowed to set up local operations here.

Multi-brand retail with 51 per cent ownership will change the game completely and make the market more competitive, it shall also reduce wastage and reduce distress sales for farmers involved in fruit & vegetable cultivation; that is expected to give a definitive surge for Indian economy. The organized retail is expected to increase affordability for consumers. The quality of products is expected to improve with greater transparency and easier monitoring of adulteration. The organized sector will redefine India’s supply chain infrastructure and bring down the prices, and the consumers shall gain from the same.

“Indian retail shall see a serious competition between the organized retail and traditional unorganized mom-and-pop shops, it will increase their effort to enhance their customer proposition through adoption of innovative ways. These steps  may vary from adding new product lines, brands, better display, renovation of the store, introduction of self service, enhanced home delivery, more credit sales, acceptance of credit cards, etc.” said Mr. Kamal Karmakar, CEO, CitiXsys Technologies Ltd. He further added ” for Retail Management & Integrated Retail Solutions CitiXsys has a Suite of Applications for business owners, hence we also see it as a welcome business opportunity for us in India.”

For more details about CitiXsys Retail solutions, log on to www.Citixsys.com.

Item Matrix 5.5.2 & iCharge 10.5.1 released with minor enhancements

Item Matrix –5.5.2

Bugs and Defects Fixed

Upload Tool – Due to a bug in the previous release of item matrix, the add-on would disconnect during the upload process. This has been fixed in this release.

Hiding Sales Related and Purchase Related Information in SKU screen: Due to a bug in the previous release of item matrix, while checking the Hide Purchase Related Data and Hide Sales Related Data check boxes, system hides purchase and sales related information, but the add-on does not record this settings and therefore on reopening the screen the Purchase and Sales Related data becomes visible again. This has been fixed in this release.

Freezing of Item screen: Due to a bug in the previous release of item matrix, while resizing the screen the scroll bars freezes. This has been fixed in this release.

Language Support:

  1. English
  2. French
  3. German
  4. Italian
  5. Spanish

iCharge 10.5.1

Bug Fixes

Due to a bug in the previous release iCharge does not allow the user to create a delivery using Pick and Pack Manager. This has been fixed in this release.

Due to a bug in the previous release, iCharge freezes the screen while creating invoice/delivery using invoice wizard. This has been fixed in this release.

iCharge –10.5

Enhancements

iCharge Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.

On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+E to bring up the help for the active screen.

New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.

Incoming Payments – Ability to select A/R Invoices and A/R Credit Memos when processing Incoming Payment for CC Type Documents.

Service Type A/R Documents – With this release it is possible to perform Credit Card transactions for Service Type A/R Documents

Invoice Wizard – This release will enable the user to additionally process non Credit Card Payment Type documents using the Invoice Wizard.

Language Support:

  1. English
  2. French
  3. German
  4. Italian
  5. Spanish

iCharge 10.5 – Credit Card Solution for SAP Business One released

iCharge 10.5 is released today. iCharge – Credit Card Solution for SAP Business One is an improved version over its predecessors.

Enhancements

  • iCharge Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+E to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.
  • Incoming Payments – Ability to select A/R Invoices and A/R Credit Memos when processing Incoming Payment for CC Type Documents.
  • Service Type A/R Documents – With this release it is possible to perform Credit Card transactions for Service Type A/R Documents
  • Invoice Wizard – This release will enable the user to additionally process non Credit Card Payment Type documents using the Invoice Wizard.
  • Language Support:
    • English
    • French
    • German
    • Italian
    • Spanish

iCharge 10.4 – Credit Card Solution for SAP Business One released

iCharge 10.4 is released today. iCharge – Credit Card Solution for SAP Business One is an improved version over its predecessors.

The release is not only compatible with SAP Business One 8.81 but also has resolutions to the earlier bugs.

Enhancements

  • Compatibility with SAP Business One 8.81 – With this version, iCharge is now compatible with SAP Business One 8.81 (PL03 and above).
  • Transmission of Level 2 Data for Authorize.Net – With this version of iCharge, it is possible to configure the application to transmit Level 2 data to Authorize.Net. Note – Transmission of Level 2 data is only supported for Authorioze.Net.
  • Incoming Payment – With this version of iCharge it is possible to select both A/R Invoices and A/R Credit memos when processing incoming payments.

Bug Fixes

In the previous release of the iCharge add-the system would not process a Credit Card transaction due to incorrect format for expiry date. This has been fixed in this release.

Upgrade to iCharge 10.0 – An SAP Certified and PCI Validated Solution

iCharge 10.0 is an enhanced, upgraded version of CitiXsys Credit Card solution.

iCharge – Credit Card Application is the complete credit card processing SAP certified application. iCharge processes credit card information between sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP, iChargeauthorizes and settles payment in real time and integrates them back into SAP.

iCharge 10.0 is an SAP Certified and a PCI Validated Solution which is currently available as a Beta release and will be available as GA (General Availability) from 16th Dec 2010

Please get in touch with your local reseller or directly with CitiXsys to schedule an upgrade

Why Upgrade

  • Synchronized processing between Credit Card Gateway and Document Posting in SAP Business One
    Do you face situations where the document that was posted successfully in SAP and the credit card authorization/settlement failed? Or let’s or say, the authorization/settlement of credit card was done successfully and the document did not post in SAP? With iCharge 10.0 you can now keep your payment gateway and the SAP completely synchronized.
  • Draw multiple base documents while Authorization / Settlement of Credit Cards
    Do you want to create one invoice for multiple deliveries for a customer? Do you want to create one delivery for multiple sales orders?With iCharge 10.0 you can now draw multiple base documents for creating a single target document.
  • Void Authorized transactions
    With iCharge 10.0 now you need not to go to Payment gateway and void the payment manually. Voiding the authorized transaction is just a click away with iCharge 10.0
  • Support for SAP Business One Approval Procedures
    Does your business process require the document to pass through many approval stages?

    With iCharge 10.0 you can now have sales orders, deliveries and invoices go through SAP Business One configured approval processes.

What’s New?
To read more about What’s New, please click here for a detailed comparison between the two versions of iCharge.

iCharge 10.0 Why Should You Upgrade?

CitiXsys iCharge 10.0 is an enhanced, upgraded version of CitiXsys Credit Card solution. iCharge has a lot of new features which have been incorporated keeping the various business scenarios in mind. Some of the features which make for a compelling reason to upgrade to iCharge 10 are mentioned below

Why Upgrade

  • Synchronized processing between Credit Card Gateway and Document Posting in SAP Business One

Do you face situations where the document that was posted successfully in SAP Business One and the credit card authorization/settlement failed? Or let’s or say, the authorization/settlement of credit card was done successfully and the document did not post in SAP Business One?

With iCharge you can now keep your payment gateway and the SAP Business One completely synchronized.

  • Draw multiple base documents while Authorization / Settlement of Credit Cards

Do you want to create one invoice for multiple deliveries for a customer? Do you want to create one delivery for multiple sales orders? With iCharge you can now draw multiple base documents for creating a single target document.

  • Void Authorized transactions

With iCharge now you need not to go to Payment gateway and void the payment manually. Voiding the authorized transaction is just a click away with iCharge.

Does your business process require the document topassthrough many approval stages? With iCharge you can now have sales orders, deliveries and invoices go through SAP Business One configured approval processes.

What’s New?

Mentioned below is a detailed comparison between the two versions of iCharge.

[Read more…]

CitiXsys SAP Business One Credit Card integration with PayPal

With SAP Business One Credit Card integration you can easily process transactions, reduce errors and quickly and easily settle accounts. With the expansion of eCommerce many companies need to process their orders efficiently and easily. Watch the demo to see how we integrate with PayPal and can authorize an order, reauthorize if necessary, and then settle the account and have a happy customer and money in the bank.

 About iCharge 10

 iCharge 10.0 is the complete credit card processing application from CitiXsys. iCharge 10.0 processes credit card information between sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP Business One, iCharge 10.0 authorizes and settles payment in real time and integrates them back into SAP Business One.

 About Us:

 With over 4000 customers in 15 countries using CitiXsys products and solutions, we are the largest Software Solution Partner to the SAP Business One community. CitiXsys is a leading provider of software products in the Retail and Wholesale Distribution Supply Chain domain. A recipient of the SAP Pinnacle Award, all our products are integrated with SAP Business One while its flagship product iVend Retail also has integrations with SAP ERP for large and midsize retailers. CitiXsys’ clients include globally recognized companies like Swarovski Optik, Greiche & Scaff, Britannia, Wellborn Cabinet, Inc., Biotique, Colio Wines, Reeves Floral, Margaret Howell, Sharks, Yakult, Nestle and many more. In 2007, we were awarded the ISV Partner Sales Excellence Award for Revenue and in 2006 the ISV Solution Partner Quality Excellence Award by SAP.

 CitiXsys has its corporate headquarters in New York City, USA, an R&D center in New Delhi, India and offices in Chicago, Toronto, London, Sydney, Melbourne and Perth. We also have strategic alliances with SAP US, UK, Australia, India and a number of other technology partners for product development and related services.

 For more information about us log on to www.citixsys.com