CitiXsys

CitiXsys Partner ICS Sharpens iVend Product Skills with Training

Citixsys

CitiXsys conducted a five-day, intensive training session on improving CitiXsys iVend Retail product knowledge for approximately 13 staff members of Integrated Computer Systems, Inc. (ICS). ICS is one of the Philippines’ leading IT solutions providers, with over 35 years of experience in providing technological expertise including nationwide sales and services.

ICS was founded in 1978 as the country distributor of Radio Shack. Over the last 35 years, the company has experienced significant growth, added several verticals to its product offering and garnered numerous awards attesting to its success and dedication to its clients. For example, ICS received the Dell Most Valuable Enterprise Partner Award in 2013, and was the Cisco Select Partner of the Year (also 2013).

The objective of the advanced classroom training program was to help the candidates gain in-depth knowledge about Training iVend Retail solutions, including Terminal POS, Mobile POS, Loyalty and Passes. The training was conducted at the ICS Philippines headquarters by David Webb, who is the Director of Partner Enablement and Client Connect at CitiXsys Technologies.

During the training program, the candidates learnt module implementation, configuration and overall use of the software. The ‘students’ also learnt valuable product enablement processes and methodologies including best practice techniques. Through these intensive classroom sessions, the ICS team has increased their skills, which all acknowledge will ultimately lead to realisation of greater benefit to the end-customers, helping them streamline their businesses for greater productivity and profitability.

It is of particular note that all of the participating candidates achieved certification in Implementation of CitiXsys iVend Retail solutions at the conclusion of the 5 day training program.

Talking about the product learning session, David Webb expressed, “It was a real pleasure running the training in our solutions for the team at ICS. It was great to experience their enthusiastic interest in every topic and see such dedication in participation to all aspects of the training activities. The high level of professionalism shown by the ICS staff is something they can be proud of, and worthy of recognition.”

This classroom session with ICS is one of several that CitiXsys is planning for the Middle East, USA, South East Asia and Australia in this coming year. It has been uplifting to see that several valued partners of CitiXsys have already signed up for these training sessions.

In the end, (as the ICS candidates experienced!) what emerges is a smarter, sharper CitiXsys product expert.

When Cloud technology clears the path

Retail Insights
In this year’s first issue of CitiXsys Retail Insights 2015, we’ve taken up why the Cloud is the way to go for retailers. Especially for large-scale enterprise retailers, cloud-based applications may as well be the only solution which would enable them to be as flexible, adaptable and infrastructure-minimalist as they aspire to be.

The cover story outlines why and how cloud applications can help retailers to cut down IT infrastructure flab. Also, it Retail Insightstalks about the advantages of integration of every operation and process of an enterprise retail into a single, consolidated suite. And finally, the main value of Cloud in Retail: Mobile POS.

Taking the Mobile POS angle further, another article speaks further on how smartphones, tablets and iPads equipped Cloud-connected retail applications can empower store assistants and traditional POS to a whole new level of performance.

We also take a look at how a retail store might function when it is powered by a Cloud-based Retail Suite and Mobile POS. it would turn normal retail operations on its head, increasing efficiency and decreasing investment by several factors.

This issue takes a whole new look at how retail operations would change, when integrated with new technology, especially Cloud Applications.

The CitiXsys Team wishes our readers a fruitful and fulfilling year ahead.

CitiXsys December Newsletter 2014

iVend Retail on Cloud
Achieving competitive advantage in Retail with Cloud
Utilizing applications on the Cloud is the latest buzz across industries and has compelled retailers to evaluate the potential of the cloud to capitalize on the benefits that it offers.Enterprise LARGE or SMALL are moving quickly to adopt cloud based applications & services that could enhance their competitive landscape.
continue reading..
Retail Moving on Cloud
In the business of Technologically Transforming Retail Landscapes, CitiXsys Technologies has been involved in bringing valuable content to readers for some years now. This white paper is intended for all who have experienced, observed and appreciate the value of Modern Retail Technology, Integrated Store experience and are keenly looking forward to commit to the concept of Cloud in Retail.
Know More..
Retail Moving on Cloud | Download Whitepaper
Product Brochures
CitiXsys Corporate iVend Retail iVend Mobile iVend eCommerce
iVend Loyalty iVend Passes iVend Analytics iVend Unplugged
Upcoming Events
NRF 2014 | January 11-13, 2014 | New York City
Social Retail Summit | January 15, 2015 | Brooklyn, New York City
RBTE | March 10-11, 2015 | London, UK
Recent Partnerships
Hit Bilism Danismanlik ve Turizm San Tic Ltd Sti - Turkey
Hit Bilism Danismanlik ve Turizm San Tic Ltd Sti – Turkey
Hitsoft was founded with the mission to produce solutions that increase the competitiveness of their customers with their innovative and specialized solutions.The company has young and dynamic staff who offer expert consulting services. Hitsoft aims to meet future as a Cloud Enterprise Application service provider for automotive industry and become the world leader in the field of Retail with iVend Retail and SAP software solutions.
WLM Software Consulting Software (Pty) Ltd - South Africa
WLM Software Consulting Software (Pty) Ltd – South Africa
WLM Software Consulting Services is a South African based software solutions and business information systems consulting firm providing services to SME and large enterprises across various industries.WLM Software consulting Services is a client driven organization with a focus on enabling their customers to extract full advantage of their Retail IT infrastructure.

WLM software consulting ensures that they provide the best in Retail to their customers with iVend Retail, the best fit solution for all retail business needs.

Recent Customer Wins
Tuthilltown Spirits
Tuthilltown Spirits
Tuthilltown Cacao Liqueur works intimately with Fruition Chocolate to directly source field-selected cacao beans from farms in Peru and The Dominican Republic.Tuthilltown’s spirits, including whiskeys, vodkas, gins and other unique innovative spirits are among the first legally produced in New York since Prohibition.

Tuthilltown Spirits chose to use iVend POS at all their stores to provide great customer service to their visiting customers.

Alara Multiconcept
Alara Multiconcept
ALARA is a luxury lifestyle brand dedicated to contemporary art, design, fashion, cuisine and culture.Alara, the concept store is located in Lagos, Nigeria and features inspirational objects of African origin alongside international design. Alara Multiconcept is using iVend Retail at its stores for distribution of their product range across various Luxury Goods & Jewelry categories.
New York | Mexico | Panama | Nairobi | London | Dubai | New Delhi | Singapore | Sydney
©2014 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.
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CitiXsys November Newsletter 2014

Personalizing Instore Experience with iVend Mobile POS
Mobile POS Coming to Forefront
Globally retail stores are beefing up their sales capabilities ditching the old-fashioned point of sale machines and having salespeople — and even shoppers themselves — ring up sales on smartphones and tablet computers.
continue reading..
Converging Retail Digitally
Technology innovations have been fast transforming the world around us and are leaving a definitive impact on the way customers shop for products and services. Retailers are also evolving to these changing market dynamics by redefining customer experience in retail space with multitude of personalized touch points.
Know More..
Converging Retail Digitally
CaseStudy
Download Gemailang CaseStudy
Gemilang CaseStudy
Whitepaper
Edge Ahead with Mobility
Edge Ahead with Mobility
Video
iVend Mobile Video
iVend Mobile Video
Product Brochures
CitiXsys Corporate iVend Retail iVend Mobile iVend eCommerce
iVend Loyalty iVend Passes iVend Analytics iVend Unplugged
Recent Partnerships
AceNet Solutions Pty Ltd - Australia
AceNet Solutions Pty Ltd – Australia
AceNet Solutions Pty Ltd are leading IT Solutions consultants and Service Providers in Australia, focused on retail SME clients, Government organizations and Education sector. With a team of highly qualified and experienced IT professionals, AceNet has resources to provide Support solutions that meet varied business technology requirements.
Adiles AS - Norway
Adiles AS – Norway
Adiles has a great team of experts with experience in various fields to operate in Consulting, Implementation, Development and Operation of business solutions. Owing to their expertise in field of retail they are able to translate retail investments of their customers into growth and increased earnings. Adiles has therefore chosen to provide their customers with direct access to their consultants 24/7 – 365 days a year.
Recent Customer Wins
Libreria Vision
Libreria Vision
Libreria Vision is a Christian bookstore chain that best meets their customer needs. Their Mission is to provide their customers more than just products, a unique experience as their contribution to the development of their faith. Libreria chose to use iVend Retail at their stores to ease up the shopping experience for their customers and engage with them for spreading the noble cause.
Maher Sports
Maher Sports
Maher Sports Ltd is a leading supplier of sports and fitness equipments to sports and leisure clubs in Ireland. Maher Sports was established in 1971 and known for its value and exceptional Product range across all sporting categories. Maher Sports is using iVend Unplugged with iVend Loyalty in its stores for distribution of their exceptional product range across various sporting categories.
New York | Mexico | Panama | Nairobi | London | Dubai | New Delhi | Singapore | Sydney
©2014 Citixsys. All Rights Reserved. All other product names are trademarks
or registered trademarks of their respective owners.
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Retailing to e-tailing

Retailing has a long history, dating back to medieval traders and merchants. Since hundreds of years, retailers existed in defined geographies, with limited access to customer eCommerceneeds &  their shopping behavior with merchandise often limited to a single product category. All of that changed with the industrial revolution. With average incomes rising, markets emerged at a steady pace, and so did the consumer’s craving for consumer products.  This led to the rise of modern retailing with subsequent evolution of various channels of distribution, customer communication and transaction.

Modern retailing has rocketed with introduction of internet & mobility leading to wide acceptance of eCommerce & mCommerce platforms which in turn emerge as one of the fastest growing industries in world with likes of Amazon, eBay etc…  By 2020, online sales are projected to be USD500 billion or 20 percent of nonfood retail sales. For many types of retailers, the percent-to-total sales could even be higher, as eCommerce growth continues to significantly complement overall retail sales growth. Much of this will be fueled by the accelerating use of mobile platforms for shopping online.

Forward looking retailers have started integrating their brick-and-mortar stores with integrated Web stores to penetrate deeper into the market & boost their sales productivity. With Integrated eCommerce solution retailers no longer struggle to redefine the role of the store in a multichannel, millennial-led world.  They see Webstores as extended medium of their traditional store and want their customers to shop there with same ease & comfort.

With iVend Retail Management Suite retailers can successfully engage consumers wherever it makes sense in order to make it convenient for them to shop. Integrated eCommerce, Loyalty application and intelligent displays integrated with mobile devices can offer customers a satisfying multichannel experience that keeps them engaged. It is clear that all retailers need to aggressively embrace customer-shopping platforms of all types unless they find a way to create a differentiating value proposition that exploits the physical store advantages in a more compelling way.

For more details contact a CitiXsys representative in your region or mail us on info@citixsys.com

CitiXsys Leadership Summit 2012

The message was clear: The CitiXsys group wanted to Rediscover the purpose & Realign the Objectives

CitiXsys Leadership team

March 2nd 2012-The entire leadership team was together under one roof at Bangkok for a complete working week. Series of meetings, group discussions, product demonstrations, and welcoming partner meets made this event a grand success.

CEO speaks, interacts and thus discovers that the team is passionate, committed, reliable, trusted, and has that ‘Quality’ software and services being delivered globally to the Retail & Wholesale Distribution space of the ERP segment. Internal processes were strengthened, the management institutionalized controls and the strategy was laid forward for the Year 2012-13. CitiXsys proud Partners from Australia, Singapore, Hong Kong, Philippines, Vietnam, Taiwan, China and Thailand, attended the parallel Sales & Implementation Tracks where the products were showcased and the roadmap ahead was shared. Our immense Thanks to the associates for their invaluable participation and providing their inputs to improvise our systems.

Not to miss the cocktail dinner party towards the end that really upheld further that this young group is fun loving and definitely “Party Harder” category!

The message is clear: the CitiXsys group has a purpose and a team to fulfil that purpose.

We will soon be meeting again… Destination Europe? LatAm?

iMatrix 5.5.1 – Item Matrix Solution for SAP Business One released

iMatrix 5.5.1 is released today. This version of iMatrix – Item Matrix Solution for SAP Business One is now available in 4 additional languages.

Enhancements

  • Language Support:
    • English
    • French
    • German
    • Italian
    • Spanish
  • Adding Child items on marketing documents: With this release, user can also add the child items through Item Catalogue button even if there are no 2D parent items in the system.

Bugs and Defects Fixed

  • Inventory For Matrix Item Report – Due to a bug in the previous release of item matrix, the report was not considering the “Hide items with no quantity in stock” and “Matrix items only” parameter. This has been fixed in this release.
  • Purchase Order – Due to a bug in the previous release of item matrix, the Purchase Order screen would freeze on updating the purchase document. This has been fixed in this release.
  • Co-existence of Item Matrix with Inventory Pro add-on on SAP Business One 8.8 & 8.81 – Due to a bug in the previous release of item matrix, the system would return a runtime exception while creating a marketing document. This has been fixed in this release.
  • Sort Order of Attributes: Due to a bug in the previous release of item matrix, while attaching the attributes to a parent item in Define Item Attribute screen, the list of attributes displayed where not sorted.  This has been fixed in this release and now the sorting would be on Attribute name and Attribute value column.
  • Hiding Sales Related and Purchase Related Information in SKU screen: Due to a bug in the previous release of item matrix, while checking the Hide Purchase Related Data and Hide Sales Related Data check boxes, system hides purchase and sales related information. But once screen is closed and reopened the system was keeping this information hidden. User was required to again check and uncheck these check boxes to get this information visible. This has been fixed in this release.

 

iCharge 10.5 – Credit Card Solution for SAP Business One released

iCharge 10.5 is released today. iCharge – Credit Card Solution for SAP Business One is an improved version over its predecessors.

Enhancements

  • iCharge Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+E to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.
  • Incoming Payments – Ability to select A/R Invoices and A/R Credit Memos when processing Incoming Payment for CC Type Documents.
  • Service Type A/R Documents – With this release it is possible to perform Credit Card transactions for Service Type A/R Documents
  • Invoice Wizard – This release will enable the user to additionally process non Credit Card Payment Type documents using the Invoice Wizard.
  • Language Support:
    • English
    • French
    • German
    • Italian
    • Spanish

iMatrix 5.5 – Item Matrix Solution for SAP Business One released

iMatrix 5.5 is released today. This version of iMatrix – Item Matrix Solution for SAP Business One is an improved release over its predecessors.

This release has an inbuilt setup wizard which will greatly assist faster and accurate implementation of the solution.

Enhancements

  • Item Matrix Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+M to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.

Dipan Shah joins the London office of CitiXsys UK

We are pleased to announce that Dipan Shah has joined CitiXsys UK in its London office. Dipan’s joining CitiXsys reinforces our commitment to our customers and partners in the UK & European market as the company plans to maximize its share as a SAP SSP in the region.

Dipan had been working on the SAP Business One environment in various roles for the past 8+ years and the latest was in the Solution Expert team with SAP.

Dipan will be managing the partner relations and will be the LPE (Local Product Expert) for CitiXsys line of Integrated Solutions.

CitiXsys also announces the launch of www.citixsys.co.uk as the region specific website. The website also has an e-learning for self-paced learning on CitiXsys line of Integrated Solutions and is linked to the CitiXsys Global Support Portal.