Upgrade to iCharge 10.0 – An SAP Certified and PCI Validated Solution

iCharge 10.0 is an enhanced, upgraded version of CitiXsys Credit Card solution.

iCharge – Credit Card Application is the complete credit card processing SAP certified application. iCharge processes credit card information between sales transaction in SAP Business One and payment processor service that obtains authorization information needed to approve the transaction. For all sales transactions generated in SAP, iChargeauthorizes and settles payment in real time and integrates them back into SAP.

iCharge 10.0 is an SAP Certified and a PCI Validated Solution which is currently available as a Beta release and will be available as GA (General Availability) from 16th Dec 2010

Please get in touch with your local reseller or directly with CitiXsys to schedule an upgrade

Why Upgrade

  • Synchronized processing between Credit Card Gateway and Document Posting in SAP Business One
    Do you face situations where the document that was posted successfully in SAP and the credit card authorization/settlement failed? Or let’s or say, the authorization/settlement of credit card was done successfully and the document did not post in SAP? With iCharge 10.0 you can now keep your payment gateway and the SAP completely synchronized.
  • Draw multiple base documents while Authorization / Settlement of Credit Cards
    Do you want to create one invoice for multiple deliveries for a customer? Do you want to create one delivery for multiple sales orders?With iCharge 10.0 you can now draw multiple base documents for creating a single target document.
  • Void Authorized transactions
    With iCharge 10.0 now you need not to go to Payment gateway and void the payment manually. Voiding the authorized transaction is just a click away with iCharge 10.0
  • Support for SAP Business One Approval Procedures
    Does your business process require the document to pass through many approval stages?

    With iCharge 10.0 you can now have sales orders, deliveries and invoices go through SAP Business One configured approval processes.

What’s New?
To read more about What’s New, please click here for a detailed comparison between the two versions of iCharge.

Three steps to make buying the right software easy!

Computer technology is an integral part of business today across all organisations and industries. Underpinning daily operations and providing a strategic and competitive advantage for all facets of business, be it small, large, public or private.

Despite this, many businesses find it difficult to identify the solutions that best fit their requirements. This is evident in the market with a trail of failed projects that have not delivered business benefits or a positive outcome. The focus on “cost” method of procuring software solutions is a large contributor to these projects.

With so many choices available to business today the importance of identifying and defining the requirements of the organisation are crucial. This is the case not only for the successful transition to a new software solution but also the business benefits and return on investment that is desired.

Shifting the focus onto the benefits to the business and return on investment rather than mainly cost can only be achieved by taking the time to really understand the needs of the business. There are three steps that will assist in this process.

The steps, As-Is process mapping followed by analysis and process improvement and finally prioritising.

As-Is Process Mapping

The value of this step cannot be overstated. By mapping your current business processes and how they relate to each other you will have the crucial base from which to perform the next step of process improvement.

The best way to perform this step is to draw up a flow chart that identifies step by step how each process is done and how and where they relate to each other. There are many off the shelf tools to help with this, simply Google “flow charting software”.

Analysis and Process Improvement

Now that you have a clear picture of current business processes and the flow, this can be used to identify opportunities for increased efficiencies and process improvements.

Explore the process itself first, identifying how it can be improved. Then outline the benefits to these improvements.

Having identified real business benefits are possible from the improvements, the As-Is flow chart should be adjusted to reflect the changes. This is now the To-Be flow chart. This reflects the new processes as agreed.

These now make up the list of requirements. Once this is documented this list needs to move to the next step, Prioritising.


Now that the To-Be has been decided on and the requirements list complied, the need to prioritise is a commercial one. All requirements come at a cost and there is a point where the benefit of fulfilling a certain requirement is outweighed by the investment to do so. Remembering, that the goal is to procure the best solution that is commercially viable for the business, we need a mechanism that will allow us to do this on a specific task level. Assigning a level of priority as outlined below empowers the decision maker to evaluate a solution based on return on investment and business benefits.

Mandatory – Essential requirements to the business

Desirable – Important requirements to the business

Optional – Nice to have

The time invested in this process will ensure that the software solution that is procured will be a good fit for the requirements of the business and will help avoid some of the pitfalls of software acquisition. This will also help to avoid the software selection of a product that presents very well at demonstration but doesn’t deliver to expectations.

Optimising the return on investment and delivering the desired business benefits.