iVend Unplugged

iVend Unplugged is an Unplugged version of iVend Retail – Unplugged from a core financial application. iVend Unplugged encompasses all that is offered by core iVend Retail. It retains the original features of iVend Retail and offers more. Unplugging the application from a core financial solution lets the Retailer run his retail operations the way he wants to run them, and not be constrained by the investment & processes of a financial solution.

A growing retailer’s primary concern is to have a unified solution with quick and efficient data flow between applications. iVend unplugged ensures that your all systems and users work in a cohesive and optimized manner utilizing the same set of data. It covers all processes in retail management ranging from in-store to head office operations. Using the application unplugged from a core ERP/financial application does not impact the retail operations. In fact it gives the retailer the flexibility to integrate to an ERP/financial application of choice. iVend Unplugged comes with inbuilt certified connectors to SAP Business One and SAP Business All In One. CitiXsys offers these connectors. iVend API’s make the application versatile with connectors for other industry standard ERP solutions.

iVend Unplugged is an Unplugged version of iVend Retail – Unplugged from a core financial application. iVend Unplugged encompasses all that is offered by core iVend Retail. Unplugging the application from a core financial solution removes the constraints of investments and processes of a financial solution.

Easy adaptability of iVend unplugged make it an indispensable part of a Retailers operations. As the retail operations grow, the retailer may only change the core ERP / financial application and not the retail application – a precious saving due to minimal change management.

	Phase out investments – iVend unplugged enables the retailer to focus on enhancing his core retail operations by phasing out the investment on implementing an ERP solution. Retailers can now FOCUS on Store automation, optimization, enhancement, and expansion BEFORE considering integration into an ERP solution
	Fiscal Printer Support – Compatible with regional taxation requirements with Fiscal printer integration in Latin American & African region
	PCI Compliance – iVend Retail is a PCI Certified application offering fast, easy, safe, and cost-effective card management with integrated payment processing from industry-leading bank
	Stay connected with your business operations – iVend Retail comes as an extensive retail management application to manage store and POS operations. This fail-safe integration with iVend Enterprise keeps the head office always connected with the store operations across the complete retail chain
	Smoothly process routine and complex transactions – iVend Retail enables the POS operator to combine multiple transaction types with in single POS transaction. For example – POS operators can process a sale refund and sale transaction in a single transaction rather than a two-step process, which involves a separate transaction for sales refund and sale
	Inventory Management and Control – With iVend Retail, head office operations have complete visibility of stock across the retail chain and can effectively push stock rather than relying on store requisitions. Additionally the merchandising department can raise purchase orders in time to avoid complete stock out situations
	Reliable and safe Credit Card transactions – iVend Retail offers fast, easy, safe, and cost-effective card management with integrated payment processing from industry-leading banks
	Never miss a sale – iVend Retail delivers up to date visibility of stock across the retail chain. POS operators can gain complete visibility of stock across stores or at the main warehouse / distribution centers right from the POS interface. In stock out situations, POS operators can put items on order and fulfill them from other stores or at a later date by replenishing stock from the distribution center
	Grow your average sales ticket – Up sell and alternate item suggestions pop up on the POS interface enabling the POS operator to make additional recommendations to the customers
	Available in International languages – iVend Unplugged is available in various languages allowing retailers to expand operations globally. Existing languages include – English, French, Latin American, Spanish, Italian, Greek, German, Vietnamese, Arabic and Chinese (Simplified and Traditional)
	Retain customers and manage customer communication – The loyalty management module in iVend allows you to define flexible / lucrative campaigns, which ensure that the customers keep coming back, thereby increasing customer profitability by rewarding the right customer. It delivers a full range of analytics and service capabilities that help you better understand each customer’s value and design promotions that maximize the potential of all your customer relationships. Customers can be informed of available points, their value and their validity
	Make the right decisions – Flexible reporting options in iVend help you make accurate decisions
	Promotions that maximize profitability– Manage targeted promotions by easily analyzing detailed customer trends at individual stores and throughout the retail chain. Promotions can be defined in multiple formats such as period based discounts, quantitative discounts, mix and match and buy some get some

iVend Retail offers complete back office functionality both at the Head Office and at the store. It provides the respective managers a total control over activities. In-Store transactions are replicated to the Head Office, allowing quick decision making without any delays. iVend Retail has three licensed components:

• iVend Enterprise – configured at the Head Office and used to define the retail enterprise and organization wide policies
• iVend Store – configured at the Store and used by the store manager to fulfill his day-to-day functions
• iVend POS – configured at the Store, and used by the cashiers to transact with the customers

The user interface of iVend Enterprise is the Management Console and remains the same whether used at the head office or on iVend Store used at the Store and is used to setup the master data required to transact at the POS. The Management Console is also used by the store manager to conduct his day-to-day operations including cash & till management, raising purchase orders, receiving goods against purchase orders /stock transfers, stock transfer shipment to other stores /distribution center, cycle counting, requisition management, label printing, etc. iVend Retail is fully PCI compliant and records the credit/ debit card details in an encrypted format in database. Solution ensures high availability via database mirroring.

iVend POS is fast, dependable and powerful Point Of Service application with an easy to use keyboard or touchscreen operated user interface. iVend POS makes transactions processing error free and easy to manage & execute. iVend POS is the execution point for configurations done at the Head Office which include pricing, discounts, promotions, tender types, layaways, and returns. The POS interface can be quickly configured to display exactly the information needed by POS operators. Receipts can be customized as required with graphics and logos.
Security levels can be set for POS operations thereby requiring manager override for exceptional transactions.