Thousands of stores in over 45+ countries run iVend Retail to manage their retail operations.
Successful retailers have efficient and integrated business processes compared to their competition. Starting from the front-end cash register/ POS, back-office systems, Fulfillment Systems, Customer Loyalty System, Retail Business Intelligence, Inventory Management to Planning Engine, integrated eCommerce and many other retail processes should talk to each other efficiently for successful retailing.
iVend suite of Retail Applications manages every aspect of retail operation. Its ability to integrate with almost any ERP & its SAP certified integration along with PCI certified security standard makes iVend retail an unparalleled retail software in the industry. Large retailers with hundreds of stores can run the entire iVend Suite of Retail Applications to become more efficient and profitable. While small retailer with 20-30 store chain can also run required iVend modules today and opt for advanced iVend modules as-and-when the retail chain grows. iVend lets you grow at your pace and helps you adopt every innovation in retail industry when you are ready.
iVend Suite of Retail Applications has following components:
iVend Retail, a PCI compliant and SAP Certified solution, is a complete Retail Management Software, seamlessly integrated with SAP suite of Business Management Applications. iVend APIs can be integrated with any other modern ERP system for back-end accounting operations.
- How do you ensure that you are not forced to run clearance sales for the excess stocks left after the holiday season ends?
- Does your retail staff know that the same SKU can be supplied from your other store when it runs out of stock in a particular store? Are you enabling your retail staff with meaningful and actionable information?
- Wouldn’t you like to completely remove stock mismatch / pilferages and increase your bottom line?
- Are you able to increase your revenue per customer by offering up-sells and cross-sells?
- Didn’t you always want to run points & reward program for your customers?
If you can identify with these, you need iVend Retail – a complete Retail Management Application from CitiXsys designed specifically for Agile Retailers.
What is iVend Retail?
iVend Retail is an end to end Retail Management Solution that covers everything from POS to Back Office to Head Office operations. An iVend Retail setup can range from a Single Store with one POS to a complex multi-store environment with complete integration with your day to day business operations. The solution automates the entire operations, virtually eliminating paper work.
iVend Retail allows the management team at the Head Office to have complete control over data at the stores. It extends flexibility at the Head Office to setup and configure the system from one place and therefore simplifies the management of data.
iVend Retail delivers a configurable, flexible, and scalable solution that is easy to setup and implement and integrates seamlessly with SAP Business One.
iVend Retail is ideal for both high-volume retail operations and high-service specialty stores. High volume retailers will like its quick service interface. High service retailers will appreciate the many complex special order fulfillment options, customer specific pricing, flexible kit combinations, and customized, ticket-building special messaging for the POS screen.
Head office / In-Store management
iVend Retail offers complete back office functionality both at the Head Office and at the store. It provides the respective managers a total control over activities. In-Store transactions are replicated to the Head Office, allowing quick decision making without any delays. iVend Retail has three licensed components:
- iVend Enterprise – configured at the Head Office and used to define the retail enterprise and organization wide policies
- iVend Store – configured at the Store and used by the store manager to fulfill his day-to-day functions
- iVend POS – configured at the Store, and used by the cashiers to transact with the customers
The user interface of iVend Enterprise is the Management Console and remains the same whether used at the head office or on iVend Store used at the Store and is used to setup the master data required to transact at the POS. The Management Console is also used by the store manager to conduct his day-to-day operations including cash & till management, raising purchase orders, receiving goods against purchase orders /stock transfers, stock transfer shipment to other stores /distribution center, cycle counting, requisition management, label printing, etc.
iVend Retail is fully PCI compliant and records the credit/ debit card details in an encrypted format in database. Solution ensures high availability via database mirroring.
iVend POS is fast, dependable and powerful Point Of Service application with an easy to use keyboard or touchscreen operated user interface. iVend POS makes transactions processing error free and easy to manage & execute. iVend POS is the execution point for configurations done at the Head Office which include pricing, discounts, promotions, tender types, layaways, and returns. The POS interface can be quickly configured to display exactly the information needed by POS operators. Receipts can be customized as required with graphics and logos.
Security levels can be set for POS operations thereby requiring manager override for exceptional transactions.