Kamal Karmakar
CEO

Kamal is the founder and promoter of CitiXsys. He has been responsible for the company’s evolution to be a specialist provider of software products in Retail and Distribution segment.
As the CEO of CitiXsys, Kamal’s responsibilities include management at strategic level, Product innovation, setting up the partnership model and engagement practice in major countries, managing relationship with strategic partners, participating in CitiXsys Knowledge Center and PMO activities, Sales and Marketing Initiatives.
CitiXsys has its corporate headquarters in New York City, USA, an R&D center in New Delhi, India and offices in Chicago, Toronto, London, Sydney, Melbourne, Perth, Singapore, Panama and Guadalajara (Mexico). As the CEO of the company, he heads the company from New York and New Delhi.
Under his leadership, CitiXsys grew to become the market leader in retail and distribution software in the small and medium enterprise section. His global team of employees are one of the most experienced and highly educated workforces in the business. He has also guided the organization to receive several prestigious awards from SAP.
A graduate of Harvard Business School, Kamal is well recognized in the industry and is on board of various companies globally including being a member of SAP Advisory Council for Business One in Germany.
Pankaj Mathur
COO (Chief Operating Officer)
Pankaj has more than 15 years of extensive consulting experience on enterprise applications such as SAP Business One, Microsoft Dynamics – Navision and Microsoft Dynamics – Axapta. He is a functional architect with domain expertise in supply chain management and retail.
Manish Chaturvedi
Vice President – Product Marketing
Manish Chaturvedi joined CitiXsys during its formative years and has been associated with the organization in multiple capacities. Currently expanding the existing channel base of CitiXsys in the European market, Manish works closely with the CEO and supports company’s future growth strategies through various organizational and account management activities.
Manish carries over 17 years of qualitative experience in Consulting, PreSales and Channel Management in Enterprise Application space. Prior to CitiXsys, he has worked with Navision and Ramco Systems in addition to other organizations.
Paula Goncalves
Vice President-Large Retail Enterprise
Paula Goncalves is Vice President-Large Retail Enterprise for CitiXsys Technologies, with the responsibility of overseeing Large Enterprise Retail business globally in addition to overseeing the Asia Pacific operations for CitiXsys. Paula has been with CitiXsys since its inception in January 2006. She has been instrumental for the accelerated revenue growth and improved profitability through disciplined execution, a renewed focus on targeted expansion and a commitment to delivering the best customer experience.
Paula has over 18 -year ERP management career and has held senior roles at Microsoft, FRx Software Corporation, William Buck and Duncan Dovico. Prior to joining CitiXsys, she was the Country Manager for the FRx Financial reporting suite of products in the Microsoft Business Solutions division of Microsoft.
Paula holds a bachelor of commerce with a major in accounting and Law from The University of Western Sydney, Australia.
Ritesh Aurora
Director – Global Program Management Office
Ritesh holds a bachelor’s degree in Computer Science from British Columbia University (Canada). Having worked as a Management Consultant in the past, he brings over 14 years of industry experience in the quality and functional domain. Ritesh is a certified auditor for various International Quality Standards including 9001, 14001, 18001, and 27001 thru British Standards Institute (BSi). Prior to CitiXsys, Ritesh has institutionalized controls at clients ranging from IT, BPO, Automotive, Manufacturing and Services sector.
Ritesh leads the Global Program Management Office (PMO) and liaise with the Sales and Delivery Teams at the regional offices of CitiXsys.










