Era of Modern Retail (in India) begins with FDI

The Indian Retail Industry is the 5th largest retail destination and the second most  attractive market for investment in the globe after Vietnam as reported by Global Research firm AT  Kearney‘s Era of Modern Retail begins with FDI. The  growing popularity of Indian Retail sector has resulted in growing awareness of  quality products and brands

All Indian households have traditionally enjoyed the convenience of calling up the corner grocery/ Mom & Pop or the “kirana” store, which is all too familiar with their brand preferences, offers credit with door delivery. New Mall based shopping formats are gaining popularity in most cities today, the price-sensitive Indian shopper has reached out to stores such as Big Bazaar mainly for the steep discounts and bulk prices, although most shoppers still prefer the convenience and access offered by the local store.

So how would these Western multi-brand stores such as Wal-Mart and Carrefour strategize their entry into the country and gain access to the average Indian household?

Wal-Mart has already entered the market through its partnership with Bharti, and gained opportunity for some early observations. The company’s entry into China sure must have brought some understanding on catering to a large, diverse market, and perspectives on buying behavior in Asian households. Carrefour on the other hand has launched its wholesale cash and carry operations in the country for professional businesses and retailers. The only ways we see these retail giants gain some quick wins while reaching out to the Indian consumer are-

For one, they will effectively harness their expertise with cold storage technologies to lure customers with fresh and exotic vegetables, fruits and organic produce.

Secondly, they will attract Indian consumer with a range of inspirational global foods and household brands.

Thirdly, by supporting domestic farmers will try ensuring supplies of essential raw materials to them.

Surely, these should engage shoppers’ and farmers interest–but what needs to be seen is whether they can effectively combine these benefits, with the familiarity, convenience and personalized shopping experiences that the local Mom & Pop  or “kirana” stores have always offered.

In emerging markets where FDI has been allowed, it has been observed that organized retail can’t grow beyond a point. The average share of Modern Retail in China is about 25%. Back home where it is open to large Indian corporations, only about 25 to 27% of trade is through Modern Retail. Extensive Market research indicates that an average family does three kinds of Shopping- daily, weekly and monthly. In monthly shopping, people usually buy groceries in bulk from larger stores for better deals. Weekly & daily purchases are top-up purchases and the key driver here is convenience. This is largely driven by door-to-door delivery. Modern Retail will struggle to offer such a facility.

Indian organized retail industry is one of the Sunrise sectors with huge growth potential.

Total retail market in India stood at USD 350 billion in 2007-08 and is estimated to attain USD 573 billion by 2012-13.

India is the second most attractive retail destination‘s globally from among thirty emergent markets. Foreign companies ‘attraction to India is the billion-plus population. Also, there are huge employment opportunities in retail sector in India. India‘s retail industry is the second largest sector, after agriculture, which provides employment. FDI in Retail is a blessing which would lead to massive job generation, inflow of foreign investments in villages, reduce farm wastage, provide farmers’ their due in form of higher prices for their produce and will not have any impact on a traditional Mom & Pop store or ” kirana” merchants in any way whatsoever. The strong back-end infrastructure of organized Retail would help reduce wastage from farm production and improve efficiency of a highly-fragmented food supply chain in India and give the much needed push to small & medium scale manufacturers where they can utilize multi-brand Retail chains as marketing interface to promote their brand among masses.

iVend Retail Management Suite is a complete solution from CitiXsys. The suite provides retailers a real time view of their operations with centralized control enabling effective and faster decision-making. It helps retailers succeed in their business by providing connected modules including: in-store management, eCommerce, Customer Loyalty Programs, Pricing & Promotions, Inventory Management & Planning, and Business Intelligence & Analytics

CitiXsys Newsletter October 2012

SAP
ABOUT CITIXSYS
With over 4000+ customers in 45+ countries using CitiXsys products and solutions, CitiXsys is one of the largest Software Solution Partner to the SAP community. CitiXsys is a leading provider of software products in the Retail and Wholesale Distribution Supply Chain domain with its corporate headquarters in New York City, USA, an R&D center inNew Delhi, India and offices inChicago, Toronto, London, Panama, Singapore, Sydney, Melbourne, Mexico and Perth.

With a strong focus on Retail vertical and operations spread across the globe, CitiXsys is predominantly a channel driven organization taking its products & solutions to its customers through an effective and efficient network of channel partners. Hundreds of channel partners across the world have created successful practices around CitiXsys line of Integrated Solutions. Read More

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Latest Blog Updates
Retail Management to Control Pilferage

Benefits of BI for Small & Medium Businesses

How do I manage Retail operations to delight customers?

For more click here

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CitiXsys Sponsors ASUG Business One Summit 2012
ASUG is a dynamic community of intelligence, influence and action. We deliver answers, help companies discover and implement new ideas, foster long-lasting professional relationships, and innovate as a critical source of feedback and input for SAP.

We see ASUG as a glorious platform to reinforce & progressively strengthen our connect with SAP user and Support group across USA. For a decade CitiXsys has been constantly engaged in providing advanced solutions to SAP Business One Users seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability , Planning, Merchandising, In-store management, Forecasting, Cross-Channel Order Management etc.

Read More…
Retailing to e-tailing
Retailing has a long history, dating back to medieval traders and merchants. Since hundreds of years, retailers existed in defined geographies, with limited access to customer eCommerce needs & their shopping behavior with merchandise often limited to a single product category.
Read More…

iVoo Venezuela goes live on iVend Retail and SAP Retail (ECC 6.0). The store is bigger than an average size mall

Recent Partners Acquisitions
The UNIORG Group
UNIORG is a leading full service provider of SAP business solutions and certified partner of SAP AG. On our webpage, we’ve gathered a wealth of information about ourselves and our products along with an overview of our service – and consulting products.
Inecom Technology Systems Pvt Ltd
Inecom is a leading I.T. services and SAP Partner in Singapore and Asia Pacific, specialising in SAP Business One and SAP Business Objects. Inecom was established in 1992 by dedicated and experienced Enterprise Resource Planning (ERP) software specialists to meet the software needs of SMEs in the region.
Recent Customer Acquisitions
Charterway International Co. Ltd – Thailand 
Charter companies Conway. Co., Ltd. was founded in 2547 by the company is a manufacturer and distributor of building materials and pipe in stainless. Under the brand name “CTW”.
Phoenix Distribution – Australia 
Phoenix Distribution is a company that brings you the very best in visionary books, DVD’s and music. Committed to spiritual enrichment, a healthy lifestyle, and an eco-conscious future, Phoenix Distribution distributes for some of the worlds best inspirational publishers including Hay House, Blue Angel Gallery, Paradise Music, Sacred Earth music and Simon Lewis Productions.
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14th – 16th November, 2012 USA USA ASUG SAP Business One Forum
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: lionel.low[at]citixsys.com
©2012 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

 

Retailing to e-tailing

Retailing has a long history, dating back to medieval traders and merchants. Since hundreds of years, retailers existed in defined geographies, with limited access to customer eCommerceneeds &  their shopping behavior with merchandise often limited to a single product category. All of that changed with the industrial revolution. With average incomes rising, markets emerged at a steady pace, and so did the consumer’s craving for consumer products.  This led to the rise of modern retailing with subsequent evolution of various channels of distribution, customer communication and transaction.

Modern retailing has rocketed with introduction of internet & mobility leading to wide acceptance of eCommerce & mCommerce platforms which in turn emerge as one of the fastest growing industries in world with likes of Amazon, eBay etc…  By 2020, online sales are projected to be USD500 billion or 20 percent of nonfood retail sales. For many types of retailers, the percent-to-total sales could even be higher, as eCommerce growth continues to significantly complement overall retail sales growth. Much of this will be fueled by the accelerating use of mobile platforms for shopping online.

Forward looking retailers have started integrating their brick-and-mortar stores with integrated Web stores to penetrate deeper into the market & boost their sales productivity. With Integrated eCommerce solution retailers no longer struggle to redefine the role of the store in a multichannel, millennial-led world.  They see Webstores as extended medium of their traditional store and want their customers to shop there with same ease & comfort.

With iVend Retail Management Suite retailers can successfully engage consumers wherever it makes sense in order to make it convenient for them to shop. Integrated eCommerce, Loyalty application and intelligent displays integrated with mobile devices can offer customers a satisfying multichannel experience that keeps them engaged. It is clear that all retailers need to aggressively embrace customer-shopping platforms of all types unless they find a way to create a differentiating value proposition that exploits the physical store advantages in a more compelling way.

For more details contact a CitiXsys representative in your region or mail us on info@citixsys.com

Retail Management to Control Pilferage

Retail business owners certainly appreciate how busy and complex operating a store can be on any given day, but how often do you really think about the huge amount of Pilferageinformation that needs to be tracked? Every piece of merchandise, every customer transaction, every time a cash register drawer is opened – all of these hold the potential for profit or loss. Multiply that by your number of locations, and you have an enormous amount of data to record and process. A comprehensive retail management software system can gather and process that data for you, putting the information you need to run your business most effectively right at your fingertips.

With the iVend Retail Management Software, you can track inventory, observe the buying patterns of individual customers and customer groups, find the availability of an item at one of your other locations, manage your online store, and so much more. One of the most critical benefits to an integrated retail management software system, though, is the ability to know what goes on in your store. One of the most common problems faced by retail stores and chains is the issue of pilferage; responsible for close to half of all retail losses, internal threats are the biggest source of loss for retail stores. Your POS system can help you keep those losses from pilferage under control.

Your iVend  monitors and records every transaction that the cash register processes – every sale, every return, every voided transaction, every time the drawer is opened. It records till counts, at the beginning and end of the day and periodically throughout, tracking variance. You can set up separate logins and passwords for each employee, so you know who was responsible for the register during which transactions. Biometric login strategies, supported by iVend, prevent employees from stealing one another’s passwords. By reviewing the logs of these transactions every day, you can identify any unusual activity – the drawer being opened an excessive number of times, several small returns or refunds, or anything else that stands out. Unexplained, anomalous behavior at the register can be a sign of theft or fraud.

Tracking your inventory is another way that retail management software helps you control pilferage. By keeping a regular, accurate count of your stock – and making sure employees know that your inventory is tracked by the software – you can reduce the chances of your merchandise walking out the door when it shouldn’t. Having the ability to track inventory offers advantages beyond loss prevention as well; retail management software allows you to check the inventory of other stores in your chain and for your online store, and to observe what sells well and what stays on the shelf, which can help you make future inventory purchasing decisions.

You can keep track of customer purchasing data with iVend Retail Management Software as well. You can analyze the buying habits of your customers, create discounts and sales, and develop and manage customer loyalty programs to keep your customers coming back. You can view customer contact information, balances, and credit limits at the POS, and record multiple billing and shipping addresses for your customers. These features allow you to improve your customer service, but they also have important loss prevention applications. Reviewing POS transaction logs with an eye to identifying unusual numbers of large returns and comparing them to inventory shortfalls at other store locations can help you identify potential fraud.

Our iVend Retail solution allows you to improve the efficiency and quality of service at your retail stores while controlling potential losses due to pilferage.

To know more about our iVend Retail management Suite Contact Us or mail us on info@citixsys.com.

Benefits of BI for Small & Medium Businesses

Business intelligence and analytics have long been pivotal tools for large corporations and financial firms, but these strategies are equally effective for small and Business Intelligencemedium-sized businesses. In the modern marketplace, business intelligence and analytics can give your retail enterprise a crucial edge up on your competitors.

iVend Analytics offers an intuitive, user-friendly interface that allows business owners to track customer trends and turn data into meaningful, actionable intelligence. With this software, you will be able to accelerate purchasing, more accurately manage pricing and promotion, and ultimately increase sales volume. Business intelligence tools provide an accurate, easy-to-read view of the costs, liabilities, and risks involved with your business. They make it easy to decipher customer purchase patterns. They simplify back-end procedures such as inventory and stocking. And, they help you decide when to kick off a promotional campaign, and with what products, based on your customer patterns.

iVend Analytics provides business intelligence in a user-friendly format. Dashboards cover various sectors of your retail enterprise, and these dashboards present vital information in an instantly readable, visual format so you don’t have to go searching for trends in haphazard data fields. An associative search function allows you to quickly and easily find the insight you need to make vital business decisions. The dashboard templates are customizable for category management, meaning you can put the data that matters most at your fingertips. Thus iVend Retail software is highly flexible, and can grow with your business.

A further benefit of the iVend analytics is that it functions seamlessly with other business tools in iVend Retail. Point of sale, customer Loyalty, eCommerce and Mobile solutions from iVend Retail all work in tandem with iVend Analytics. The business intelligence end of iVend Retail, iVend Analytics works to seamlessly integrate the other tools in iVend Retail, and indeed all aspects of your retail business enterprise, so that you can make better-informed business decisions.

The iVend retail suite covers all ends of the business, from customer relations at the register, to back-of-the-store functions, to head office procedures. The software is fast, secure, is SAP and PCI certified, can integrate with almost any ERP, and is powerful enough to handle large retailers with hundreds of stores. Whether you are a single store or a retail chain with an online component, iVend Retail can help you simplify the many complexities of running a retail business. Our software can help you optimize pricing, promotion, purchasing, and all facets of retail, in order to increase your bottom line.

As an example of the type of scenario iVend can help you with, consider a promotion designed to increase sales volume during the holiday season. How do you ensure that excess stock after the holiday season rush is not sold under the same clearance as during the holiday promotion? Business intelligence from iVend can help you plan ahead to not only decide how best to reach your market with efficient, targeted sales, but also how to manage those sales through the duration.

Business intelligence software can help you simplify and streamline all aspects of your business. The improved efficiency delivered by sound business intelligence can help your enterprise save money and increase net profit. iVend Analytics and the iVend Retail Suite are the superior choice in business intelligence, because the software boasts a harmonious blend of speed, security, and power, with a user-friendly interface. In order to be competitive in the modern marketplace, business intelligence software from iVend is an obvious choice for your business.

How do I manage Retail operations to delight customers?

There’s just no getting around the fact that in today’s retail environment, keeping past customers, and attracting new ones, increasingly revolves around an operation’s
buying Integrated Retail ability to engage, and enchant shoppers across an ever expanding spectrum of contact points.

The playing field of retail operations is changing rapidly in response to the many revolutionary technological advances that have impacted every aspect of commerce over the last decade. Successfully staying abreast of these advances, and creatively integrating them into an overall retail marketing strategy, has become vital to capturing customer attention and maintaining commercial viability.

Be There Waiting
Managing a retail operation in a way that maximizes a customer’s user experience is increasingly the key to pleasing and keeping shoppers. Especially in an environment where your competition is often a simple computer keystroke away. Two of the biggest factors influencing shopper decisions and loyalty are ease of use and variety of choice.

Creating a dynamic and successful marketing strategy today hinges on understanding how existing and emerging technologies are shaping customer behavior, and incorporating this knowledge into an integrated retail plan that engages shoppers where they really are.

  • Point of Sale one of the latest trends in retail is giving the customer the ability to pay for products with a smartphone app. – known as mobile wallets. This brings added convenience to the shopping experience – and customers love easy.
  • Enhanced Loyalty Component – mobile wallet technology expands loyalty programs beyond a membership card, and sends attractive promotions and discount offers to customers via the electronic payment application of their choice. And every customer’s chief loyalty is to value.
  • Networking via the Customer – incorporating easy to use social media components into every venue where customers access your operation is crucial to a successful integrated retail plan. Giving your customers a concrete vehicle for spreading the word makes them happy – and your bottom line too.
  • Mobile Apps – shoppers use their phones to search, and buy, more and more each year. Having your own smartphone app simply puts your operation where the shopper is increasingly likely to be too. When they see your app – they’ll smile.

All for One
One of the key, and somewhat hidden, aspects of the increasing complexity we’re witnessing in the technological bells and whistles available to retail operations today, is the pervasive simplicity and ease of use it delivers to your customers. With each addition to a modern plan of integrated retail components, another layer of customers is incorporated into your network.

What seems rather confusing and complex when viewed as a whole is actually the picture of simplicity from the customer’s perspective. They don’t care that you have several elements to your marketing web that do not apply to them – they only care about the one that does. And since each one of these components delivers increasing ease of interaction to someone – your integrated retail plan constitutes a whole that is greater than the sum of its parts.

Keeping an engaged and delighted customer base is one of the keys to the success of any retail operation. Developing an intelligently designed plan of integrating tools customers already love into the very structure of your retail operations will provide a steady stream of shoppers, and sales.

How to increase Sales and Customer Loyalty in Mobile Marketplace?

As the economy slowly begins to return to a state a stability, the large majority of consumers are still feeling hesitant as they begin to wade back into the waters of retail Loyaltyshopping. It is because of the reluctance to spend that most industries have enlisted the help of some kind of retail management system to assist with boosting sales, tracking inventory, and managing customer loyalty programs. Because these loyalty programs are so important in acquiring and maintaining customers, it is critical that retailers remain ahead of the curve with the latest technologies. Making use of a strong retail management system will help you to attract and encourage buying from consumers via mobile loyalty programs.

Why should I go mobile for my retail loyalty program?

In today’s world, everything from friendships to ordering pizza have gone mobile – so why shouldn’t your loyalty program? With the ever growing popularity of cell phone apps and the usage of tablets, consumers are demanding that retailers stay on top of mobile market trends by catering to their every need in a way that is easy to access and use, even while on the go. Here are a few of the many reasons that your retail management system should allow for mobile loyalty programs.

  • Impact before checkout – On the whole, consumers and retailers alike have grown accustomed to the fact that many loyalty programs don’t do much more than add “points” to an account. Once these virtual points reach a preset threshold, the customer will receive discounts upon checking out. The problem with this system is that once the consumer has reached checkout, it is too late to encourage an increase in spending as the customer has already finished shopping. When your retail management system incorporates mobile-based loyalty programs, on the other hand, consumers are able to access and view their benefits throughout the shopping process which will encourage them to buy more.
  • Personalization – Another great advantage to mobile loyalty programs is that it allows for personalization. Each time a customer checks in, your retail management system will be able to learn what appeals to and interests these consumers most. In this way, you will be able to provide personalized offers that will yield a higher response rate.
  • Social Media – Your retail management system should be able to link mobile loyalty programs into social media. Consider the impact of online communities like Pinterest on social networking. People love to share their great finds with their friends! Mobile loyalty programs that are hooked to social networks will allow customers to share their purchases and loyal activity with friends which reinforces the value of what they have bought while offering you free advertising.
  • Mobile Payments – One of the latest trends in cellphone and tablet apps is the ability of consumers to make payments directly from their phones. It is being predicted that the widespread usage of mobile devices to make payments at retail location is closer at hand than you may believe.

Quick facts-

Still unsure if incorporating a mobile loyalty program into your retail management system is right for you? Consider the following:

  • 73 percent of consumers say they have used their mobile devices while shopping
  • 47 percent of shoppers rely on smartphones to learn more about a product before buying
  • 93 percent of people who use apps in stores make a purchase at a physical location

Your consumers are already going mobile in your store – why not use to to your advantage? Mobile loyalty programs are the wave of the future and will lead to increased consumer satisfaction and higher overall revenue.

 

CitiXsys Newsletter, September 2012

CitiXsys Newsletter, September 2012
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iVend Retail 5.6 integrates to more payment processors
Continuing our commitment to our customers and as an endeavor to keep enhancing our products, we have added another payment processor to iVend Retail. If you want your payment processor to be integrated with iVend Retail, please leave a comment at the bottom of this post or send us a email.
Read More…
What’s New in iVend 5.6
Training mode Tax Condition Setup
Enhanced Promotions Engine Discount Groups
Coupons (Retailers / Manufacturers ) Store Groups

 

Watch the video to learn how iVend Retail 5.6 can help you with extensive training mode, enhanced promotions engine, extensive discounts & coupon management.

Read More…
Retail 2012- Exhibition & conference, Sydney

CitiXsys showcases its End to End Retail management Suite with iVend Retail at Retail 2012, Sydney. The solution is currently benefiting thousands of retailers across the globe, helping them improve margins, sales, customer loyalty and repeat footfalls.

iVend Loyalty, iVend eCommerce, iVend Mobile and iVend Analytics are a few integrated modules making iVend the right choice for modern retailers of any size.
Read More…
Recent Partners Acquisitions
mySAPsolution ConsultingmySAPsolution Consulting specialise in the implementation and support of SAP Business One for small and midsized businesses. We don’t do anything else, which is why our dedicated team are among the most experienced in South Africa.
PT Soltius IndonesiaSOLTIUS has in-depth knowledge of best practice business processes and a strong, demonstrable experience across several key industries. Specialized in conceptualizing and implementing business transformation programs.
Recent Customer Acquisitions
Planet Jill Designs USA (Americas)PlanetJill specializes in designing one-of-a-kind sterling silver or gold elegant treasures with the faces of loved ones inside their unique charms. Each piece has a high-quality, heirloom appeal – something to cherish for a life time.
Havaianas USA (Americas)The first pair of Havaianas was born in 1962. It was inspired by the Zori, typical Japanese sandals made of fabric straps and rice straw soles. It is for this reason that the foot-bed of all Havaianas have a textured rice pattern, one of its many unmistakable features.
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
M: 44 794 473 5753
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
Mexico
Fernando Arana
T: 1 347 809 3335
M: 52 133 14259198
E: mexico[at]citixsys.com
South Asia
Surojit Dasgupta
T: 91 11 42696666
M: 91 9910990501
E: newdelhi[at]citixsys.com
Southeast Asia
Lionel Low
T: 65 6549 7417
M: 65 9145 4464
E: lionel.low[at]citixsys.com

Inventory Pro 6.6.7.0 version released

About Inventory Pro

Inventory Pro is a light Warehouse and Inventory Management application from CitiXsys. It is tightly integrated with SAP Business One and enables users to effectively execute inventory management across the organization. Inventory Pro enhances the inventory management features of core SAP Business One, extending the core functionality in relation to inventory management when dealing with multiple items, Bin Locations, Available to Promise, Multiple Units of Measure, and  Allocations.

Release Description

This document outlines the enhancements / bug fixes incorporated in Inventory Pro version 6.6.7.0
Inventory Pro version 6.6.7.0 is only supported on

  • SAP Business One 8.8 SP00 PL07 and above
  • SAP Business One 8.81 PL05 and above
  • SAP Business One 8.82 PL04 and above

Inventory Pro version 6.6.7.0 will not be supported on the following environments:

  • SAP Business One 2007
  • SAP Business One 2005
  • Microsoft SQL Server 2000

Contact CitiXsys support for details on Hardware and Software specifications for Inventory Pro version 6.6.7.0.

  • You must install Crystal Reports 2008 Runtime with this version of Inventory Pro.
  • With this version of Inventory Pro you would need to install .Net Framework 4.0

Enhancements
Following features have been added / enhanced in the Inventory Pro version 6.6.7.0:

  • Archive Failed Transaction Log – An Archive button has been added to the RF Transaction Log screen and World Ship Transaction Log screen to archive integration logs of transactions which fail due to manual processing by the user.
  • Item Label Customization – With this release of Inventory Pro, the Item Labels can be customized based on a Stored Procedure similar to other Inventory Pro reports.
  • Prompt for Pick Confirm – A new setting has been added to the Inventory Pro document Settings to display a Prompt for Pick Confirmation in Order Management.

For more details Contact us or write to us on info@citixsys.com.

More Payment Processors integrated with iVend Retail

As promised to you in the past we are successful in adding new payment processors to iVend Retail , we will ensure that this list keeps getting longer in future. If you want your payment processor to be integrated with iVend Retail, please leave a comment at the bottom of this post or send us a email.
Heartland Payment Processor-
Heartland payment processor integration for US has been incorporated in this release. The integration also supports the debit card sales with the PIN entry.

iVend’s Shop and Swipe feature allows cashier’s to complete transactions without the need of clicking any button at the POS. The feature makes the POS operation ‘click-free’ as the cashier just swipes the card after scanning all the items. The feature also removes the need of swiping the card once at EFT machine and then again at the POS for recording the payment details. In constant endurance to provide the hassle free billing at the POS, iVend Retail is integrated with many popular payment processors for different countries. That’s not all; all this comes with the highest standards of security practices recommended by the PCI council.

 Updated list of payment processors are integrated with iVend Retail:

S No. Processor Region
1 Authorize.Net (Both card present and card not present scenario US
2 Commidea UK
3 CyberBit UK
4 DataCash UK
5 EWay Australia
6 Ogone Europe
7 Protox UK
8 SecurePay UK
9 Verisign / Paypal/ Pay Flow Pro(Both card present and card not present scenario) US
10 Moneris US/Canada
11 DPS Australia
12 PC-EFTPOS Australia
13 Caledon Canada
14 Heartland US
15 Plutus India
16 TransFirst US
17 YESpay Europe

Please feel free to mail us on info@citixsys.com with your suggestions on new payment integration’s for iVend Retail.

Retailers have been quick to notice and implement Integrated Retail Solutions to improve their Retail Efficiencies. However, it has been a challenge for many retailers to train their staff constantly and incorporate promotions into their centralized retail operations engine, through which they can implement discounts & promotions effectively. Watch the video to learn how iVend Retail 5.6 can help you with extensive training mode, enhanced promotions engine, extensive discounts & coupon management .