iVend Retail Summit, 2013 was a resounding success. The partner event which spanned for 3 days had a good mix of sessions covering growth drivers by Kamal Karmakar, CEO CitiXsys Group of Companies and interesting sessions on the new innovations, product trainings, product roadmap for iVend Retail Management Suite and informative sessions on Marketing and Joint Marketing with partners.
iVend Retail Management Suite from CitiXsys has matured from an application to a Retail Platform where the constituent complementary applications of the suite are now available in their individual capacities to be integrated into standard ERP and Accounting applications.
The recent innovations make iVend Retail Management Suite firmly substantiate the organization’s goal of bringing technology innovations to make profitable retailers and happy customers. This was emphatically reflected when CitiXsys announced iVend Passes and iVend Mobile.
iVend Passes is a platform for retailers to deploy Digital Passes on Apple Passbook and Android devices helping retailers stay connected with their customers and enhancing customer experience.
iVend Mobile is a POS on an iOS device or an Android tablet, equally suited for small format retail chains and large format retailers and is used for faster expansion or as a queue buster.
The cornerstone of the sessions was the announcement of CitiXsys Knowledge Portal, which will serve as the central repository of knowledge for all partners, customers and CitiXsys employees to collaborate better. The CitiXsys Knowledge Portal, which immediately got the name CKP was very well appreciated by the partners as the portal aims to provide a single window to address all queries of partners through its comprehensive forums section, knowledge base repository, wikis, marketing collateral, etc.
Breakout sessions on Sales and Consulting were held in parallel. All the sessions whether related to sales or consulting & implementation were extremely interactive and helped partners not only understand the applications and their positioning better, but also gave them an opportunity to clarify their queries related to consulting.
The consulting & implementation track covered detailed sessions on implementation methodology, product trainings and how can partners effectively utilize the CitiXsys Support Infrastructure to better serve their customers.
The partners also got to understand how CitiXsys can help them better market iVend Retail Management Suite in their respective markets by leveraging the Joint Marketing initiatives of the Marketing Division at CitiXsys.
The session concluded on a “high”, with a commitment to host a similar session early coming year.