Overall Process and Learning Map: The classes are conducted by internal resources. The entire course has the following hierarchy:

Week > Day > Session

Objectives for the sessions are created as per the hierarchy. The objective is to basically mention what the students should learn during the week, day, and session.

Each session has slides on a standard format and every slide has notes mentioned in it. Slide notes will assist the faculty in maintaining the flow of the session.

Existing team members (CitiXsys – India and Global field) are identified as faculty. Care is taken to ensure that the training load is evenly distributed across the teams.

Quiz and test papers

The Project work will be a case study that will take the students through most of the controls and technical features required in SAP Business One. This will be a 3 day exercise followed by review. Each student will be reviewed individually based on a predefined evaluation criterion.

Each question will have a weightage and will be assigned to a category. Depending on the Student Performance Sheet (based on the performance of the student in the quizzes and tests), a Base Skill Matrix will be prepared.

Base Skill Matrix

On the basis of the performance of the students in the tests and project work, a Base Skill Matrix is prepared.

The report mentions the skill levels acquired by the students during the training period.

The different skill categories that a student can acquire are:

• Technical OOP concepts and C# knowledge
• SAP Business One SDK knowledge
• MS SQL knowledge
• SAP Business One Functional knowledge

Training Effectiveness (Only for resources to Program II and Program III)

• The training effectiveness is measured over a period of 3 months.



• The project manager(s) of a team is provided with the Base Skill Matrix of an individual.



• The sheet contains the parameters against which the candidates have been evaluated and also contains the parameters against which the Project Managers are expected to rate the candidates.



• The Project Managers are required to rate the students performance and skill set change every month.



• At the end of 3 months the PMO has a clear picture of a student’s acquired skill set, training needs and areas of interest.