Single Company, Single Warehouse

When the size of the warehouse and the number of items are relatively small, the warehouse operation can rely on long-term employees to use their familiarity with a static product line and know their “way around” the warehouse to facilitate efficient operations.

New challenges begin when the business growth surpasses the threshold where human memory can be relied upon. Staff grow and turnover replaces the experienced with the inexperienced. Product lines expand and change rapidly. New business increases transaction loads and soon the warehouse operation is overloaded. Picking errors precipitate customer complaints. Fixing mistakes trap staff into problem solving that begins to encroach upon the productive time that should be spent filling new orders. Due dates are missed. Product gets “lost” somewhere on the warehouse floor. Inventories levels begin to balloon at a pace exceeding sales growth. You’re out of space.

The CitiXsys WMS will bring your warehouse operation under control. A well-mapped warehouse layout with bar-coded aisles, sections, shelves and slots lays the foundation for order and execution in receiving and shipping orders. The CitiXsys WMS employs the use of wireless handheld scanners that scan the bar-coded product receipts from vendors and put the product away in specific overstock or pick bins by, again, scanning the bar-coded bin location to ensure accuracy. 

Because product is where it is supposed to be the WMS can reliably direct pickers through the handheld scanner to the precise bin from which to pick a sales order. And because the system knows all the orders that are ready for picking, a picker can be directed to pick one or more orders in a no-backtracking sequence through the warehouse – saving footsteps and maximizing picker productivity. The WMS scheduled bin cycle counting ensures inventory counts are accurate, so pickers don’t encounter unexpected out of stocks or inadequate product availability. Annual or semi-annual physical inventories may not be needed – saving time and expense. The result, orders are picked accurately, order fill rates go up because product is where it is expected to be, and customers get their orders in a timely manner.

To close the process, the order is weighed, packing slips and shipping labels are printed along with the required bill of lading all automatically. And because the WMS is integrated with SAP Business One, the delivery notice along with delivery charges are posted to SAP Business One. All users of the system know the order status in real-time.