Gear up for Competition in Retail – an article for Retailers

Retailers need to undergo a paradigm shift to align to the current economic reality, escalating capital investments in inventory and increased customer service demands. Such a shift can come only when retailers embrace a fully integrated enterprise-wide application set. Manish Chaturvedi shares his thoughts on this published article. Download or view the article below.

iVend 5.4.6 released with numerous enhancements

iVend 5.4.6 is released today. In addition to the numerous enhancements to the features, the application is also available in 4 languages.

License Management

This release incorporates a new Licensing System which allows license activation over the internet.

It is mandatory that you first request for an activation key before performing the upgrade to this release. Please email to licenses[at]citixsys.com for activation key request.

Moneris Integration

iVend Retail is now certified to process Card Present Transactions via eSELECTplus on a Moneris 7800 Pin-pad. Moneris 7800 Pin-pad is Ideal for use in a variety of merchant environments, including single-lane point-of-sale, multi-lane retail and stand-alone.

Sales Order Integration from SAP to iVend

Using this functionality the users can create a sales order in SAP Business One then mark these sales orders for store deliveries or payment collection at stores. These sales orders can then be searched from iVend Retail POS and the corresponding deliveries against these sales orders can be managed at the corresponding retail store. The sales orders that are created from SAP Business One can only be edited from SAP Business One.

Customer Facing Displays

Customer Facing Display feature allows you to open a special customer facing display window that will show the customer their transaction. It serves the same function as a traditional POS Pole display but instead uses a full computer monitor.

Assigning the default POS terminal to the Till

iVend 5.4.6 provides store managers the flexibility of assigning the default POS terminal to the till. This will help stores to reduce the overall cashier’s login process. If a POS terminal is assigned to a Till then upon login if the cashier logs on to the same POS the cashier does not have to select the till before moving from Till Assignment to the Transaction screen. The system will automatically associate the till to the POS when the user logs into the iVend POS.

Limiting the Maximum Price for an Open Item

Manager can now restrict the upper price limit for an open item.

iVend Add-on Enhancements

The iVend add-on for SAP Business One includes the following enhancements:

iVend Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the iVend Add-on

On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+V to bring up the help for the active screen.

New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.

Extended Language Support

Apart from English, iVend application is now also available in the following languages:

  1. French
  2. Latin American Spanish
  3. Italian
  4. Greek

Language preferences for the users can be set from the iVend Management Console. After login in the system user would see the iVend GUI in the user preferred language.  If the user language is not setup then English would be used as a default language.

 

Bugs Fixed

Bug ID: 9707

Bug Description:

In case there are multiple gift certificates are sold in a transaction then while reprinting the gift certificates system does not give option to reprint some of the gift certificates and prints all the gift certificates again. This is specially required when there is printing error while printing the gift certificates.

Bug ID: 9700

Bug Description:

iVend POS does not show all the payment types, in case there are more than 12 payment types defined through the iVend Management console.

Bug ID: 9709

Bug Description:

If the layaway item is voided in the transaction then also the default layaway deposit amount does not change. The user was required to change it manually. This can was happening in case if the Sale Level layaways are applied.

Bug ID: 9710

Bug Description:

If the user exceeds the number of failure attempts specified in the security policy then the user was getting locked and future login attempts were disallowed by the system. However even after unlocking the customer the failure counter was not resetting due to which customer was getting locked after the next failed attempt.

Bug ID: 9699

Bug Description:

Goods return report from iVend Management console is not printing after creating the Goods Return document.

Bug ID: 9711

Bug Description:

If the barcode is not resolved the system makes a sound, but if the system does not have the good speakers then this sound is not heard by the cashier and if the cashier ignores the message displayed on the system then the cashier would assume that the system has scanned this item. This sometimes creates issues if the cashier is not vigilant and could result in loss of revenue for the store.

Bug ID: 9712

Bug Description:

Current fulfillment setting means items stay committed (AR Reserve Invoice) until delivery.  Stock on hand not reduced until fulfillment is carried out.  System does not have the functionality to setup separate fulfillment plan for layaways.

Bug ID: 9712

Bug Description:

Open price item does not ask cashier for entering the price of an item if it already added once in the transaction.  This makes it difficult to work if the cashier wants to add more than one open priced item to the transaction.

Bug ID: 9712

Bug Description:

Committed Quantity of the warehouse does not change in SAP Business One even after doing the cancellation of Layaway from iVend.

iCharge 10.5 – Credit Card Solution for SAP Business One released

iCharge 10.5 is released today. iCharge – Credit Card Solution for SAP Business One is an improved version over its predecessors.

Enhancements

  • iCharge Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+E to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.
  • Incoming Payments – Ability to select A/R Invoices and A/R Credit Memos when processing Incoming Payment for CC Type Documents.
  • Service Type A/R Documents – With this release it is possible to perform Credit Card transactions for Service Type A/R Documents
  • Invoice Wizard – This release will enable the user to additionally process non Credit Card Payment Type documents using the Invoice Wizard.
  • Language Support:
    • English
    • French
    • German
    • Italian
    • Spanish

iVend Retail Certified for eSELECTplus Card on Moneris Pinpad

iVend Retail is now certified to process Card Present Transactions via eSELECTplus on a Moneris 7800 Pinpad.

Congratulations to iVend Team on the successful completion of the eSELECTplus Card Present Integration certification performed on Thursday, May 12, 2011.

Solution Description

Solution Type Value Added Reseller Solution
Solution Name iVend Retail
Solution Version 5.X
eSELECTplus API Used .NET DLL
Operating System and Platform Windows
Transaction Supported for Credit Purchase, Refund, Purchase Correction
Transaction Supported for Debit Purchase, Refund, Purchase Correction
E-Commerce Indicator E00 – Normal Presentment
POS Terminal Moneris 7800 PIN pad (DT20 v6.27 & POSPAD v3.05)
Batch Close eSELECTplus Initiated Batch Close
EMV Capability Yes

Thousands of stores in over 15 countries run iVend Retail to manage their retail operations. iVend Retail, a PCI compliant and SAP Certified solution, is a complete Retail Management Software,seamlessly integrated with SAP suite of Business Management Applications.

iVend is a comprehensive Retail Management Solution to manage Head Office, Store and POS operations. The SAP certified fail safe integration with SAP keeps the head office always connected with the store operations across the complete retail chain.

Integrated Loyalty module, Gift Card features and integration with leading payment processors & gateways allows retailers to have a 360 degree visibility of their operations spanning from Store Operations on one hand to Financial and Supply Chain on the other. High levels of scalability are brought about by latest technology, simple & intuitive interface, with robust Head Office engine backed by SAP – and industry leading business management application.

Its unique replication and integration services completely take away the constraint of being always-connected to the Internet. iVend Retail allows retailers to continue doing business even if the Internet connection between the Head Office and the store is severed.

Moneris 7800 Pinpad is Ideal for use in a variety of merchant environments, including single-lane point-of-sale, multi-lane retail and stand-alone.

Features 7800 Payment Processing Terminal

  • Compact hand-held PIN pad with CHIP card and magnetic stripe card readers.
  • Large backlit graphic display offers clear presentation of data and commands.
  • Long card swipe ensures optimal magnetic stripe card reading.
  • Compatible with the Moneris HiSpeed 6200 terminal and eSELECTplus® card present virtual terminal.
  • Multi-application functionality allows implementation as a basic or intelligent PIN pad.
  • Integrates to ECR/ PC POS environments via RS232 or USB interface
  • Backward-compatible to most Moneris POS PAD, PINSmart and SC550 environments.
  • Compliant with the current card scheme association standards for physical and logical security (i.e. PCI PED certified).
  • 32-bit processor supports powerful encryption to ensure confidential data is secure.

 

 

 

Inventory Pro 6.6.0.0 released today with major usability enhancements

Inventory Pro 6.6.0.0 is released today. This version of Inventory Pro greatly enhances the usability of the application by providing useful features and tools. While the enhanced feature set helps to improve the processes efficiencies, the tools enable faster and better implementation of Inventory Pro.

Enhancements

Following features have been added / enhanced in the Inventory Pro version 6.5.0.0:

  • Inventory Pro Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+P to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.
  • Sample Pick Ticket Reports – Sample Pick Ticket reports have been included in the add-on. The sample reports will be placed under the \CTX\Inventory Pro\Sample Reports folder on installation. These sample Pick Ticket reports can be used as a reference / starting point for report customization. A guide for customizing Pick Ticket reports is also included with the product documentation.
  • GUI for generating the RF Configuration File – The Inventory Pro add-on includes a new screen for defining various RF configuration parameters and exporting a RF Configuration file based on the defined parameters.
  • Installer Enhancements for Inventory Pro services – Installers for Inventory Pro services include a GUI for defining the connection parameters during the install routine.
  • Language Support – Inventory Pro GUI is now available in the following languages:
  • English
  • Italian
  • French
  • Latin American Spanish
  • Brazilian Portuguese

Bugs and Defects Fixed

Following bugs have been fixed in this release:

FIFO Allocation Method – In the previous release of the Inventory Pro Add-on, stock was not appropriately allocated as per the FIFO Allocation rule.  This has been fixed in this release.

 

CitiXsys Newsletter – May 2011

SAP
CitiXsys Newsletter – May 2011
2011 Asia-Pacific SAP Business One Solution Trade shows
ABOUT CITIXSYS 

CitiXsys is a software products and services company which provides vertical and horizontal industry solutions in Retail, Warehousing & Distribution domain.

CitiXsys has its corporate headquarters in New York City, USA, an R&D center in New Delhi, India and offices in Toronto, London, Sydney, Melbourne and Perth. The Company has strategic alliances with SAP US, UK, Australia, India and a number of other Technology Partners.
Read More
Please Visit
www.citixsys.com
www.partners.citixsys.com

Updated Brochures
CitiXsys Corporate
iVend Retail
Item Matrix
Inventory Pro
iCharge
InterCompany Solution

 

Blogs & Webinars
6 reasons why you would need an integrated Credit Card Solution 

How to make money from dead inventory

iCharge 10.4 – Credit Card Solution for SAP Business One released

For more click here

 

CitiXsys elearning Portal
CitiXsys e-learning portal is used by Partners and Customers alike. Partners can learn to implement solutions faster to give better support to customers. While Customers can take the E-learning courses to engage in ‘do-it-yourself’ implementation. 

Know more please visit http://learning.citixsys.com

 

CitiXsys Global Support
If you are a CitiXsys partner or customer, please contact the Program Office at pmo@citixsys.com for your login details. 

Also visit http://support.citixsys.com

 

Follow Us on

Click here to chat live with an online representative

CitiXsys will be participating in the 2011 Asia-Pacific SAP Business One Solution Tradeshows

CitiXsys will be participating in the 2011 Asia-Pacific SAP Business One Solution Trade shows in Sydney on 19th and 20th May and in Singapore on 23rd and 24th May

The event will have all the major Solution Partners from across the globe meet the local partner and customer community to showcase their solutions.

Click here to know more…

iMatrix 5.5 – Item Matrix Solution for SAP Business One released

 

This version of iMatrix – Item Matrix Solution for SAP Business One is an improved release over its predecessors.

This release has an inbuilt setup wizard which will greatly assist faster and accurate implementation of the solution.

Click here to know more…

Inventory Pro 6.5.0.0 released today with enhancements

 

This version of Inventory Pro is an improved release over its predecessors.

The release is not only compatible with SAP Business One 8.81 but also has enhancements and resolutions to the earlier bugs.

Click here to know more…

CitiXsys presentation to SAP India partners in Goa

 

The partner summit in Goa, India held between 18th through 20th April’11 was an event that brought together channel partners across SAP line of products and key executives of SAP.

The event was unique in the sense that only the top 10-15 partners were invited to not only ensure that the message is relayed right across to the relevant ones but also to let these successful partners to explore amongst themselves areas and possibilities of working together as a team. CitiXsys was represented by Kamal and Manish, also had a speaker slot to present iVend Retail as the Industry Solution on SAP Business One.

Click here to know more…

iVend Retail launches new look website

 

iVend Retail, a PCI compliant and SAP Certified solution, is a complete Retail Management Software, launches its new look website (www.ivend.com).

The new look website allows users from accross the Retail Industries to access information about iVend Retail to manage their retail operations.

iVend Retail helps businesses in 8 broad verticals. Retailers having a few stores to retail organizations having hundreds of stores spanning geographies can accrue business benefits by utilizing iVend Retail’s deep & seamless integration with SAP suite of business management applications.

Recent Customer Acquisitions
Praybourne
For 30 years Praybourne have manufactured and distributed products from its centrally located UK headquarters in Redditch, Worcestershire. For the forth time in its history, the company has relocated its offices, manufacturing facility and warehouse into new premises to provide room for future expansion.
Zeus Packaging Group
Zeus Packaging is a leading specialist distribution and manufacturing group supplying a wide range of packaging products to customers in the grocery, food service, cleaning, pharmaceutical, distribution, manufacturing, agricultural, health care, food processing and manufacturing industries.
New Partners
CAP S.p.A.
Cap has operated in the Italian market for more than 30 years, following the evolutions of the market, and nowadays Cap is able to offer a complete range of solutions, projects, services and products to medium-sized enterprises.
Abbasoft Technologies
Abbasoft Technologies has been a provider of business solutions for small-to-medium businesses for over 25 years. Prior to their partnership with SAP, Abbasoft Technologies had an extensive inventory of their own business solutions.
USA
Steve Tuszynski
T: 1 630 359 5956
M: 1 630 697 1315
E: chicago[at]citixsys.com
EMEA
Dipan Shah
T: 44 207 193 5607
F: 44 207 681 1016
E: london[at]citixsys.com
APAC
Paula Goncalves
T: 61 2 9006 1616
M: 61 414 264 433
E: sydney[at]citixsys.com
South Asia
Manish Chaturvedi
T: 91 11 42696666
M: 91 9910381523
E: newdelhi[at]citixsys.com
© 2011 CitiXsys. All Rights Reserved. SAP® and SAP® Business One are trademarks or registered trademarks of SAP AG. All other product names are trademarks or registered trademarks of their respective owners.
CitiXsys Americas Inc. | Rockefeller Center | 7th floor, 1230 Avenue of the Americas | New York | NY | 10020

 

Join us in Sydney and Singapore this May 2011

 

CitiXsys will be participating in the 2011 Asia-Pacific SAP Business One Solution Trade shows in Sydney on 19th and 20th May and in Singapore on 23rd and 24th May

The event will have all the major Solution Partners from across the globe meet the local partner and customer community to showcase their solutions.

CitiXsys will present its Retail and Distribution products at this event. Kamal Karmakar, CEO will be speaking on our innovations and product strategy. Also present in the event will be Paula Goncalves, Director of Operations, APAC and Joe Wrightman, Director of Sales & Marketing Asia-Pacific.

While iVend Retail will be showcased in the events, CitiXsys will also emphasize on retail being the sunshine industry and how best can a CitiXsys partner make more revenue by starting a formal retail practice.

To know more about our value proposition to you as a partner or as a customer, click here to fix an in-person appointment with Kamal or Paula.

 

iMatrix 5.5 – Item Matrix Solution for SAP Business One released

iMatrix 5.5 is released today. This version of iMatrix – Item Matrix Solution for SAP Business One is an improved release over its predecessors.

This release has an inbuilt setup wizard which will greatly assist faster and accurate implementation of the solution.

Enhancements

  • Item Matrix Setup Wizard – This release incorporates a setup wizard which will guide the user through the sequence of steps for configuring the solution.
  • On-Line Help – This release incorporates screen sensitive help. Users can press CTRL+SHIFT+M to bring up the help for the active screen.
  • New Release Notification – Whenever a new version of the product is released the system will display the update notification as a SAP Business One alert.